Reasons why your business needs a chatbot
With the rise of technology, we see that businesses are opting for new strategies and methods to leverage their operations like chatbots in order to …
How to create a website chatbot?
Chatbots are becoming customers’ and companies’ best pals as the world becomes more connected and digitized. Chatbots are conversational robots that are programmed to respond …
10 ways top brands are using chatbots with Facebook Messenger for their customer support
There are 300,000 active Messenger bots about effective customer support, and people and brands exchange over eight billion messages each month. Today there are only …
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10 essential B2B marketing strategies to grow your professional services firm
A lot of B2B marketing strategies focus on outbound and direct techniques, e.g., messaging buyers and prospective clients. While these can be compelling, the world …
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4 ways to accelerate sales through automation tools
Unlike robocalls or email blasts of the past, today’s sales automation is all about customization. You can determine which salesperson is the best fit for …
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13 must-have recruiting agency software to improve your hiring process
In 2021, recruiting very much remains a people-centric field, but rapidly changing recruitment software capabilities are making headway and revolutionizing the way those interactions happen …
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AI Chatbots in the Healthcare Industry: 5 Use Cases
Undoubtedly, artificial intelligence (AI) is impacting healthcare in more than one way. According to a recent report, 2 out 5 healthcare executives believe that AI …
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7 strategies for using proactive customer support to reduce churn
Customer churn is every business’s hard reality–you cannot escape it, but you can reduce it by improving customer support. How? Well, with the right set …
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6 practices to avoid making mistakes when using chatbots for your business
Be it customer service, marketing, food service, or healthcare, chatbots can be implemented across various sectors to assist customers. For example, they can help answer …
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10 reasons why AI is the future of cybersecurity
Cybercrime is slowly but surely becoming a global pandemic. As Warren Buffet once said, cybercrime is becoming the biggest threat to humanity. It is even …
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