As businesses adapt to the ever-changing technological developments, automation and artificial intelligence are two topics that can’t be ignored. Outsourcing customer service requirements to virtual …
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Live chat has emerged as a real alternative to channels like email and phone for customer support. In a live chat, customers can get answers …
If you’ve caught yourself saying “Siri, please schedule a meeting at 4 pm” or “Alexa, please play my favorite playlist” frequently, then you are a …
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Lead generation is not just about encouraging new users to visit your website. The main goal is to get their contact information to keep in …
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Having a website for your business is all but required in 2021 and beyond. Many people start their search for products and services online, and …
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The contemporary market is as much about customer service as it is about prices and products, with most consumers now agreeing that the experience itself …
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Undoubtedly, artificial intelligence (AI) is impacting healthcare in more than one way. According to a recent report, 2 out 5 healthcare executives believe that AI …
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Cybercrime is slowly but surely becoming a global pandemic. As Warren Buffet once said, cybercrime is becoming the biggest threat to humanity. It is even …
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As a business, providing an excellent customer experience (CX) should be on the top of your priority pile. By giving your customers a pleasing experience, …
There’s a lot more to Instagram these days than you think, and if you were hoping to be able to grow your Instagram profile the …
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