Patient books a visit
Collects doctor preference, available slots, and confirmation without a phone-tag loop at the front desk.
WhatsApp for Clinics
WhatsApp Business
Your Clinic’s First AI Front Desk
Book appointments, send reminders, share lab results, and answer patient questions on WhatsApp, 24/7 without growing your front-desk team.
WhatsApp Business
Appointments
Reminders
Lab reports
What patients handle on WhatsApp
Patient gets a reminder
Sends confirm / reschedule prompts that cut no-shows before your team starts chasing patients.
Patient asks for results
Shares ready reports securely and offers follow-up booking when patients need the next step.
Patient asks coverage
Explains accepted plans, co-pays, and eligibility basics so billing questions don’t clog the inbox.
AI replies instantly
Handles common requests around the clock and escalates clinical edge cases to your staff.
Trusted by clinics that want fewer missed calls and no-shows
Explore more clinic WhatsApp workflows
Your Clinic AI Doesn’t Stop at Booking
One WhatsApp number. Every patient journey: appointments, reminders, results, refills, billing, and FAQs, without retraining your front desk.
Appointments
Book Visits Without the Phone Tag
Let patients pick a doctor, choose a slot, and confirm instantly on WhatsApp while your calendar stays in sync.
- ✓Slot selection without call waiting
- ✓Doctor and location preferences captured
- ✓Confirmations that reduce no-shows
Reminders
Cut No-Shows With One-Tap Confirmations
Send smart reminders that let patients confirm or reschedule in a single reply before the appointment day.
- ✓24-hour and same-day reminders
- ✓One-tap confirm or reschedule
- ✓Less chasing from your front desk
Lab results
Deliver Ready Results Securely
Notify patients when reports are ready, share summaries, and offer follow-up booking in the same thread.
- ✓Ready-result notifications
- ✓Clear summaries patients understand
- ✓Follow-up booking in one chat
Prescriptions
Handle Refill Requests Automatically
Collect refill details, route approvals to the right doctor, and notify patients when medicine is ready.
- ✓Structured refill intake
- ✓Doctor approval routing
- ✓Pickup-ready notifications
Billing
Collect Balances Without Awkward Calls
Share outstanding balances, send secure payment links, and deliver receipts on WhatsApp.
- ✓Balance lookups on demand
- ✓Secure payment links
- ✓Instant digital receipts
Patient FAQ
Answer Hours, Location & Prep Questions
Cover the questions that flood every morning: hours, directions, prep instructions, and visit policies.
- ✓Clinic hours and directions
- ✓Visit prep instructions
- ✓Escalation when staff are needed
Insurance
Clear Coverage Questions Faster
Help patients understand accepted plans, co-pays, and next steps before they arrive at the clinic.
- ✓Accepted plan guidance
- ✓Co-pay expectations
- ✓Less billing desk backlog
Clinic savings calculator
Estimate the front-desk time WhatsApp AI can give back.
Model savings from appointment chats, reminders, and repetitive patient questions. The more routine the request, the bigger the return.
2500
6
65
30
Automated conversations
0
Monthly hours saved
0
Monthly savings
$0
Annual savings
$0
Security, implementation & clinic integrations
Hosted on AWS with controls that support clinic conversations around patient data handling, access, and rollout readiness.
Built for clinic WhatsApp deployments
AWS supports 143 security standards and compliance certifications, including PCI-DSS, HIPAA/HITECH, FedRAMP, GDPR, FIPS 140-3, and NIST 800-171. That foundation helps clinics run secure WhatsApp workflows for booking, reminders, and patient messaging.
AWS compliance programs
IAM-based access
Encrypted in transit
Encrypted at rest
AWS-hosted foundation
Built on AWS infrastructure with the controls teams expect for deployment, access, and operational visibility.
Data protection
Support for encryption in transit and at rest, plus role-based access so only approved users and systems can touch sensitive data.
Audit-friendly workflow
Designed for human review, traceability, and security conversations that do not slow down delivery.
Ideal implementation timeline
Discovery
Align on booking rules, reminder timing, owners, and the first clinic location to launch.
Knowledge Upload
Connect hours, doctors, FAQs, insurance answers, and visit prep content.
Integration
Wire calendars, WhatsApp Business, and payment links for live patient conversations.
Go Live
Launch appointment booking and expand to results, refills, and billing once value is clear.
Questions & answers
Frequently asked
Frequently asked
Questions
Yes. Patients can choose a doctor, pick a slot, and confirm on WhatsApp while your calendar stays updated.
Most clinics see fewer no-shows after launching confirm / reschedule reminders that patients can answer in one tap.
Yes. Access is restricted to approved sources and workflows, with security controls designed for sensitive clinic conversations.
Yes. When results are ready, the assistant can notify patients, share approved summaries, and offer follow-up booking.
No. It removes repetitive booking and FAQ work so your team can focus on in-clinic care and complex cases.
Many clinics launch a first booking or reminder workflow quickly once calendar rules and FAQs are connected.
Yes. Human handoff is available for clinical questions, billing exceptions, or any case that needs a person.
Yes. You can route patients by location, doctor, or specialty from a single WhatsApp experience.
If you’re evaluating enterprise chatbot development services, a short strategy call is usually enough to confirm fit.