Are you sure you provide high-quality customer service? These professional tips definitely will help you to improve customer service using social media.

Email marketing is a great way to build your customer base and revenue online. It is a low-cost, high-impact method to engage and deliver your message to both existing customers and prospective ones. Building an email list ensures that you’re constantly in

Online reviews can make a massive impact on how your consumers view and interact with your product—and they trust them almost as much as they trust their own family members.

You’ve probably heard it time without number: “chatbots are the future of marketing.” Chatbots are here, and they have invaded everything from social interactions to the way businesses are conducted.

Before deciding to invest in a chatbot, I highly recommend you to do market research and decide whether it is suitable for your business model and how to implement it in a way which suits your business model. Moreover, compare a few chatbot providers and

Whether you’re working for a business or own one, customer service is your job. That means you will inevitably deal with customer complaints. Encounters with customers ready to fly into a rage are never fun. Unfortunately, they can’t be avoided.

Is your day job becoming boring? Is your life becoming a routine? How many times have you thought of quitting your job? Do you want to be your own boss? Ever thought of starting a business? Starting your own business may be your route to freedom.