12 important chatbot KPIs to monitor in 2025
Looking into the chatbot KPIs is the only way to know if installing a chatbot onto your site was a success. There are tons of …
Chatbot trends to look in 2025
This piece will tell you about what the chatbot trends 2025 would be like and which of the trends are to look for. Here is …
How Digital PR Enhances Your Link Building Strategy
Image Source In today’s digital world, businesses need strong online visibility to succeed, and link building is a key strategy to achieve this. Link building …
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Boost customer satisfaction with AI-driven ordering systems
Image by iMin Technology from Pexels The current customer-centric environment requires businesses to meet rising consumer expectations. Customers not only want products and services quickly, …
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The Impact of SEO on Small Businesses: Why Hiring an Agency Matters
The modern business environment has offered small businesses various troubles that they need to overcome such as how to come up with offers that will …
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Using artificial intelligence for customer support
Image Source Customer support is an essential part of every business, as consumers often reach out to companies to make inquiries or lodge complaints. …
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A complete guide to data collection to use AI for data analysis
As AI advances, more businesses are adopting it to analyze data collection. With all the positive reviews coming in, there’s no doubt that these businesses …
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A Comparison of Machine Learning and Conventional Credit Risk Scoring Techniques: How Technology is Changing the Rules
When making financial decisions, credit risk assessment is crucial in identifying whether individuals or companies qualify for loans and other financial services. Historically, well-known scoring …
Cybersecurity must-haves for marketing teams: Essential tips
Image Source Marketing teams are often on the front lines of customer engagement and brand representation. With this important role comes the responsibility to protect …
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Ethical considerations in the deployment of AI chatbots in customer service
The customer support experience matters more now than ever before. With endless competitors vying for your audience’s attention, one of the aspects that’ll set your …
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