Hazel Raoult

Hazel Raoult is a freelance marketing writer and works with PRmention. She has 6+ years of experience in writing about business, entrepreneurship, marketing, and all things SaaS. Hazel loves to split her time between writing, editing, and hanging out with her family.

Top 5 Customer Service Trends Driven By Digital Transformation

By Hazel Raoult

The onset of the COVID-19 pandemic in 2020 saw significant growth in the digital transformation of businesses. With remote working becoming the new normal, businesses …

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Customer Experience: The Key To Customer Retention

By Hazel Raoult

No matter what type of business you run, enhancing your customer experience can increase customer retention. That is why many businesses invest in customer experience. …

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