Text message automation, simply put, is the automatic sending or triggering of text messages to individuals or groups of people with little or no manual intervention. Marketing automation has become increasingly popular with brands as it allows them to save time by pre-scheduling text messages to be sent in the future. Additionally, they are making use of other types of SMS automation by using time or action-based drip messages that are triggered by specific criteria.
SMS can be a powerful marketing vehicle when used tactically, helping to yield significant financial returns for any type of organization. However, the biggest challenge with SMS marketing is timing and relevancy as both these criteria are dependent on employees having the time and skills to identify the correct audience and message content.
Have a look at how SMS automation work:
Why automate your SMS?
“Automated sending of SMS in the company can help us to optimize our resources and, of course, save money.”
If you have a business, you may be thinking of an innovative marketing technique. One of these techniques is to automate communications with customers, and more specifically via SMS.
Automating SMS delivery is essential so you can build customer loyalty, capture, or even retain users quickly, easily, and efficiently.
1- The ease of bulk SMS delivery.
We know that SMS is the future, especially since you can customize simple messages. You do not need any technical knowledge in programming, not even to be able to automate messages.
On the other hand, since SMS is easily applicable to your strategy, it will also allow you to easily obtain information from your users and even interact with them.
When users search for products or your services, it is always best to be on the front line. Acting immediately to achieve conversions and sales is possible with mass SMS campaigns. This is an easy way to know that your new customers will interact with your brand.
Benefits you get with bulk SMS
2- Saving money.
Saving time is synonymous with saving costs in resources. Allowing the professionals in the company’s staff to focus on other processes of greater complexity is essential for any company. In addition, this system is one of the most economical in marketing.
3- Decreased response time.
Companies that use powerful multichannel communication with their users are more likely to make their users happy with their service.
It is clear that using automatic SMS can provide the customer with essential information. An example would be a customer who acquires a product and wants to know when it was been sent shipped by mail in real-time, without having to make a phone call.
An automated SMS can give you information on each step in a comfortable way.
As you can see customer demand response within 4 hours so we have to be available all time for them which is close to impossible for humans so for this we can use AI SMS automation to provide timely response to our customers and create great customer service experience for them.
4- Interactivity and higher loyalty.
An SMS can be customized. By sending personalized information you get a customer to feel that your brand is interested in them and that you also give them the value that they deserve as a customer.
5- Increase in company productivity.
Did you know that companies that automate their processes can almost double their chances of obtaining strategic resources? It is clear that certain processes must be simplified so that the company can focus on other more complex tasks.
How is Botsify SMS chatbot feature benefiting you?
So, Botsify is here for you to provide the best text automation service to you and your customers.
Provide Instant communication service.
Customers don’t want or like to wait. Automation allows businesses to provide instant communication to customers, giving them a delivery time, the success of an application, information on a new product or service, and more, all without the customer asking.
Boost conversion rate with automated SMS
SMS chat Feature helps you to nurture new leads into profitable customers, boost ROI, and reduce staff costs. By this simple feature, it’s easy for you to Grab new customers by connecting them personally by texting them. That’s totally a great idea I guess…
Boost up your Conversions with multiple integrations
SMS chat Feature can be integrated with Botsify’s other well-working integration that can help you to nurture new leads into profitable customers, boost ROI, and reduce staff costs. Botsify has much more interesting and converting integration like AI forms, Slack, Shopify, etc can be integrated with SMS features and help you out in boosting your business.
Integrations provided by Botsify
How to create SMS Chatbot?
Creating Chatbot is as easy as ABC. Yes you heard it right you can create an SMS chatbot in just 3 simple steps :
Create simply a Twilio Account
Creating an SMS chatbot is as Easy as ABC. First, you have to create a Twilio account. Make your account according to your ease and head towards the next simple step of Automating your SMS section.
Get Your Twilio Phone Number
After you’ve created your Twilio account, you’ll land on the dashboard page, from this page simply we want Account SID, Auth Token and Number to connect to the chatbot.
Also, Don’t forget to buy a number of your choice to be used as your number.
Connect Botsify with Twilio Account
At last sign in to your Botsify account Got to publish Bot, Then open Twilio Dashboard and copy the Account SID, Auth Token and Number then paste. Simply here you go, you can easily manage your SMS.
Build a Chatbot for your Text Message Automation. Now! 🤖
If you’re ready to boost sales, improve customer service, and bring in more customers to your online business, an SMS chatbot is a perfect tool for you. Sign up for Botsify for free today, or check out our Pro plan for supercharged features and functionalities. There’s no coding or previous experience required to build a bot with Botsify, so you can get started right away!
So what are your thoughts about SMS chatbots?
Let us know in the comment section below…
It’s the perfect time to get started building an SMS chatbot to boost your business.
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Aiman joined the team as a Senior Content Writing Executive and adds technical content to our blog section. She did her Bachelors in Computer science from Federal Urdu University. She holds expertise in multiple departments like content writing, Content marketing, and social networking. She also handles our website content and design help tutorials also…