Are chatbots the future of customer service?
Most websites — across industries — today use a chatbot for customer service. With that alone, the answer to the question is likely a “yes.” …
Most websites — across industries — today use a chatbot for customer service. With that alone, the answer to the question is likely a “yes.” …
Businesses big and small, are always looking to grow. Acquiring new customers and expanding to new markets have been the norm when it comes to …
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It is a well-known fact that many blog owners create content but don’t drive traffic. Even though your comprehensive guides suggest tons of useful information, …
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Branding is an essential aspect of marketing efforts. People will learn about your brand, business, and website if you create a unique branding plan. But …
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Brands have been eager to investigate the technology’s potential for their companies ever since Facebook introduced Messenger chatbots back in 2016. Today, the likelihood is …
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The modern customer can interact with their favorite brand across different touchpoints. They can get instant replies to questions thanks to online chatbots, live chat …
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Artificial intelligence (AI) chatbots have been in in-vogue in the past few years due to the time and money they save by keeping customers happy …
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Many people regard content curation as a way to fill your website or blog with quality content without creating it. True, curation involves using content …
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Businesses are increasingly turning to technologies to improve efficiencies, automate processes and drive revenue. With advances occurring at a dizzying rate, many businesses are looking …
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In running your business, whether business-to-business (B2B) or business-to-consumer (B2C), customer service is one of the critical organizational units to operate. After all, your customers …
Best Customer Service Tools for Great Retention Rates Read More »