Read the blog posts from Botsify around the topics of AI Chatbots, and best practices to follow when building AI chatbot services.
The chatbot market today is very lucrative and with so many chatbots emerging, it’s often difficult for organizations to select a chatbot that will fit …
5 key differences between custom chatbots and standard chatbots Read More »
If you’re running Facebook ads, tracking conversions is key to understanding how successful your campaigns are. However, since the iOS14.5 update by Apple, Facebook’s ad …
How to use UTMs to track Facebook Ads conversions through Google analytics Read More »
Pandemic brought on many changes, not just in our home life but also in our work life. With remote work being our reality, employee engagement …
How HR chatbots can improve employee engagement and productivity Read More »
Chatbot metrics are crucial when automating customer service. Customers appreciate a personal touch to feel valued, which is hard to achieve with automation. Preset options …
9 key chatbot metrics and KPIs every business should keep track of Read More »
The emergence of newer technologies like AI has altered the traditional ways of working. The world is fast leveraging the power of Artificial Intelligence or …
Live chat has emerged as a real alternative to channels like email and phone for customer support. In a live chat, customers can get answers …
Integrating a chatbot with a website or mobile app is a win-win strategy for your company and your customers. Why? For starters, chatbots can raise …
Best Chatbot Platform For Your First Chatbot [No Coding] Read More »
The onset of the COVID-19 pandemic in 2020 saw significant growth in the digital transformation of businesses. With remote working becoming the new normal, businesses …
Top 5 customer service trends driven by digital transformation Read More »
If you’ve caught yourself saying “Siri, please schedule a meeting at 4 pm” or “Alexa, please play my favorite playlist” frequently, then you are a …
How AI-driven virtual assistants can help boost your business? Read More »
Customer Experience is often benchmarked by how easy it is for the buyer to get what they want from your store or website. This can …
How do you measure the effectiveness of chatbots? Read More »
