Customer Service

Dive into insightful guest blog posts from industry experts. Gain valuable knowledge, and fresh insights on customer service.

Messenger Follow up Vs. Email Follow up

There are certain parameters to judge whether email follow up is a better option or a messenger chatbot can take the lead. Or maybe both are equally useful, let’s compare both in terms of their functionality and see who wins…

How To Build A Top Notch Customer Service

Customer comes first’ is not just a saying, successful business actually implement this strategy across all channels which result in customer retention. Read What customer service really means, how to improve it and some great customer service examples

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