Increase Website Engagement With Video Call feature
Customer Service
We have categorized our blogs into some categories, Here are some blog posts in the Customer Service category.
Customer Service Vs. Customer Experience
Nowadays, customer experience and customer service have become buzzwords in the Online business world. However, customer experience and customer service are so complex, that often …
Level Up Your Customer Service Experience With a Multilingual Chatbot
Boost Up Your Customer Service Experience With a Multilingual Chatbot We all know the fact that every customer service representative is the face of the …
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Messenger Follow up Vs. Email Follow up
There are certain parameters to judge whether email follow up is a better option or a messenger chatbot can take the lead. Or maybe both are equally useful, let’s compare both in terms of their functionality and see who wins…
Improve B2B Customer Feedback with 8 Simple Ways
Want to improve your b2b customer experience and encourage them to give their feedback? We have gathered 8 foolproof tips to help you improve your b2b customer feedback instantly!
10 Tips To Improve Customer Support by 30%
Customer support is all about providing a great experience within your maximum capacity. But the question remains – is it enough?
How To Build A Top Notch Customer Service
Customer comes first’ is not just a saying, successful business actually implement this strategy across all channels which result in customer retention. Read What customer service really means, how to improve it and some great customer service examples
Botsify – The Chatbot Phenomenon
Read how businesses around the world are using chatbots to provide customer service.
About EFU Insurance: How EFU Life Assurance engaged 11,584 Customers with a Chatbot?
Read How Botsify enabled Pakistan’s Insurance Industry Pioneer, EFU Life Assurance to optimize their Customer Support and engage 11,584 Online Customers with a Chatbot.
How Automated Live Chat Support Service Can Reduce Customer Support Cost
Are you someone who spends a huge chunk of money on their customer support team, struggles to provide your customers optimal customer support other than your standard working hours, and fears losing your customers by keeping them queued for long?