Whenever anyone require human help on your bot you will get notification directly on your messenger
You can start conversation with your user on your website directly from your messenger
You can also see the previous chat of your user with the bot.
I love your system, your team has made a lot of progress which is great to see. The web chatbot greatly improves our customer service accuracy and reduces response time - which is essential for our customers.
Founder - Uberoom
While working with Botsify team since last year, we are satisfied with the performance of Botsify platform to handle the queries of our two million Facebook community. One of the best feature is a AI based routing of queries related to various business units like Marketing , HR and Customer services and also its easy integration feature with CRM to fetch real time information of customers and provide unmanned support for their queries.
GM Technology - EFU Life