{"id":82,"date":"2020-02-26T19:59:08","date_gmt":"2020-02-26T19:59:08","guid":{"rendered":"https:\/\/dev.botsify.com\/blog\/?p=82"},"modified":"2024-12-31T11:08:42","modified_gmt":"2024-12-31T11:08:42","slug":"how-uberoom-cut-customer-support-wait-with-website-chatbot","status":"publish","type":"post","link":"https:\/\/botsify.com\/blog\/how-uberoom-cut-customer-support-wait-with-website-chatbot\/","title":{"rendered":"How Uberoom reduced its customer support wait time with website chatbot"},"content":{"rendered":"

Uberoom is a decoration service for hotel and vacation rentals<\/a>. The company offers hotel room decorations all across Canada and the United States.<\/p>\n

The Texas-based company is a renowned decorative service provider that you can easily book through their website, once you have made your reservations.<\/p>\n

Since the company is very well-received at the customer end, the number of queries they receive from new customers and people interested in general is increasing every day.<\/p>\n

And as a solution to this, Uberoom decided to opt for a chatbot for the website<\/a> to ease out their customer support and fasten the wait time.<\/p>\n

Which they successfully did by saving up to 67,936 hours<\/strong> of customer wait time!<\/p>\n

\"Saved<\/p>\n

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