{"id":7,"date":"2020-02-26T10:15:54","date_gmt":"2020-02-26T10:15:54","guid":{"rendered":"https:\/\/dev.botsify.com\/blog\/?p=7"},"modified":"2023-05-15T12:47:18","modified_gmt":"2023-05-15T12:47:18","slug":"how-bisa-seguros-generated-38k-qualified-leads-in-just-7-months","status":"publish","type":"post","link":"https:\/\/botsify.com\/blog\/how-bisa-seguros-generated-38k-qualified-leads-in-just-7-months\/","title":{"rendered":"How Bisa Seguros Generated 3.8K Qualified Leads In Just 7 Months"},"content":{"rendered":"<p>Bisa Seguros is a Bolivian company which offer customers the most relevant service and solutions of the Bolivian insurance market, through both the quality and professionalism of our human resources and our excellent products and services, exceptional supported by the best available technology and proper management, generating value for their shareholders, employees and society.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_55 counter-hierarchy ez-toc-counter ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor: pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\" role=\"button\"><label for=\"item-662d222357fcd\" ><span class=\"\"><span style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #fee22e;color:#fee22e\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #fee22e;color:#fee22e\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input aria-label=\"Toggle\" aria-label=\"item-662d222357fcd\"  type=\"checkbox\" id=\"item-662d222357fcd\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/botsify.com\/blog\/how-bisa-seguros-generated-38k-qualified-leads-in-just-7-months\/#Product_Services\" title=\"Product &amp; Services:\">Product &amp; Services:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/botsify.com\/blog\/how-bisa-seguros-generated-38k-qualified-leads-in-just-7-months\/#Purpose_Of_Chatbot\" title=\"Purpose Of Chatbot:\">Purpose Of Chatbot:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/botsify.com\/blog\/how-bisa-seguros-generated-38k-qualified-leads-in-just-7-months\/#Chatbot_Flow\" title=\"Chatbot Flow:\">Chatbot Flow:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/botsify.com\/blog\/how-bisa-seguros-generated-38k-qualified-leads-in-just-7-months\/#Try_it_Now\" title=\"Try it Now:\">Try it Now:<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Product_Services\"><\/span>Product &amp; Services:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Their product and services are targeted to both people and companies.<\/p>\n<p>For people, they offer:<\/p>\n<ul>\n<li>Health Insurance<\/li>\n<li>Personal accidents<\/li>\n<li>Student Insurance<\/li>\n<li><a href=\"https:\/\/eastinsurancegroup.com\/maryland\/homeowners-insurance\">Insurance for your Home<\/a><\/li>\n<li>Insurance for Serious Diseases<\/li>\n<\/ul>\n<p>Whereas for Companies, they offer:<\/p>\n<ul>\n<li>Microinsurance<\/li>\n<li>All Construction Risk<\/li>\n<li>All Risk in Electronic Equipment<\/li>\n<li>Mining Risks<\/li>\n<li>Machinery Breakdown<\/li>\n<li>All Contractor Equipment Risk<\/li>\n<li>All Assembly Risk<\/li>\n<li>Employee Loyalty<\/li>\n<li>All Risk of Property Damage<\/li>\n<li>Loss of Benefits<\/li>\n<li>Banking Protection<\/li>\n<li>Civil Liability<\/li>\n<li>Oil Risks<\/li>\n<li>Air navigation<\/li>\n<li>Agricultural<\/li>\n<li>Helmet and boat<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Purpose_Of_Chatbot\"><\/span>Purpose Of Chatbot:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>There were several reasons for Bisa Seguros to opt for a chatbot.<\/p>\n<p>They wanted to allow customers to see their product offerings and learn more about them. The customer can also speak to an agent about a particular product.<\/p>\n<p>The customer can report a loss, and Bisa Seguros can collect their information and the follow up accordingly.<\/p>\n<p>They wanted their customers to see the company\u2019s office timings, office locations and allow them to reach out to a human agent.<\/p>\n<p>Customers should be able to request help, lodge a complaint or give feedback.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Chatbot_Flow\"><\/span>Chatbot Flow:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Whenever a new customer lands on Bisa Seguros\u2019s Facebook page or on their website and begins to chat by pressing the Get Started button, the chatbot greets the customer and offers three options for the customer to choose from. These options are:<\/p>\n<ul>\n<li>Insurance<\/li>\n<li>Sinister Automotive<\/li>\n<li>Consultations &amp; Claims<\/li>\n<\/ul>\n<p><a href=\"#\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/i.imgur.com\/hsgPQ6S.png\" alt=\"Chatbot Flow\" width=\"400\" height=\"499\" \/><\/a><\/p>\n<p>Choosing the insurance option will display the insurances offered by the company<\/p>\n<p><a href=\"#\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/imgur.com\/ToGoaSM.png\" alt=\"Customer engagement interactive buttons\" width=\"1086\" height=\"570\" \/><\/a><\/p>\n<p>If the customer selects Sinister Automotive, the chatbot first informs the customer that it will need to collect some information in order to proceed. If the customer agrees then the chatbot ask few questions as seen in image below<\/p>\n<p><a href=\"#\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/imgur.com\/hUcCtNZ.png\" alt=\"Chat FLow\" width=\"1082\" height=\"484\" \/><\/a><\/p>\n<p>Finally, choosing the third option gives three more options to the customer<\/p>\n<ul>\n<li>Offices and Hours<\/li>\n<li>Frequently Asked Questions<\/li>\n<li>Send a Claim<\/li>\n<\/ul>\n<p>It allows the customer to know the company\u2019s address and their office timings, to see all the FAQs, and send a claim.<\/p>\n<p><a href=\"#\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/imgur.com\/tSJD2Tv.png\" alt=\"company info\" width=\"865\" height=\"767\" \/><\/a><\/p>\n<p>Bisa Seguros launched on 1st January 2018. To this day it now has more than 3.8K users out of which 2.9K are Facebook users.<\/p>\n<p><a href=\"#\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/imgur.com\/fIFCz8d.png\" alt=\"Bisa Seguros launch\" width=\"791\" height=\"710\" \/><\/a><\/p>\n<p>They have sent more than 43.5K messages. Which means that <a href=\"https:\/\/botsify.com\/how-it-works\">Botsify<\/a> have saved time to write those 43.5K messages.<\/p>\n<p>According to a report, Bisa Seguros has collected over 1000 leads, they have saved over 500 hours of customer support cost, and they\u2019re serving an average of 66 messages each day with overall 18,746 messages served till date<\/p>\n<p><a href=\"#\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/imgur.com\/aOkcXCD.png\" alt=\"leads form chatbot\" width=\"1528\" height=\"868\" \/><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Try_it_Now\"><\/span>Try it Now:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Bisa Seguros Chatbot currently resides on their website &amp; Facebook page with over 51k Facebook likes.<\/p>\n<p>Try on Website at the bottom right side of the website.<br \/>\n<a href=\"https:\/\/www.bisaseguros.com\/\">https:\/\/www.bisaseguros.com\/<\/a><\/p>\n<p>Try on Facebook (Send Message)<br \/>\n<a href=\"https:\/\/web.facebook.com\/pg\/BisaSegurosBolivia\">https:\/\/web.facebook.com\/pg\/BisaSegurosBolivia<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>See how Bisa Seguros, a Bolivian company, made a chatbot in Botsify and generated 3.8K qualified leads.<\/p>\n","protected":false},"author":1,"featured_media":11,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11,6,5,4],"tags":[],"ppma_author":[205],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Bisa Seguros Generated 3.8K Qualified Leads In Just 7 Months - Botsify<\/title>\n<meta name=\"description\" content=\"Wamt to know do the chatbots really generates leads? 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