{"id":6446,"date":"2023-03-27T10:05:34","date_gmt":"2023-03-27T10:05:34","guid":{"rendered":"https:\/\/botsify.com\/blog\/?p=6446"},"modified":"2023-07-31T12:18:13","modified_gmt":"2023-07-31T12:18:13","slug":"practices-to-build-custom-chatbot","status":"publish","type":"post","link":"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/","title":{"rendered":"What are the Best Practices and Strategies to Build Custom Chatbot?"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">As the demand for chatbots continues to rise, more and more businesses are turning to custom chatbots to improve customer service, increase engagement, and automate routine tasks. However, creating a custom chatbot can be a daunting task, particularly for those with limited technical expertise. In this article, we will explore some best practices and strategies to help you build a successful custom chatbot, and introduce Botsify, a powerful chatbot-building platform that can help simplify the process.<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_66_1 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor: pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #fee22e;color:#fee22e\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #fee22e;color:#fee22e\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#Define_Your_Chatbots_Purpose\" title=\"Define Your Chatbot&#8217;s Purpose\">Define Your Chatbot&#8217;s Purpose<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#Choose_the_Right_Platform\" title=\"Choose the Right Platform\">Choose the Right Platform<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#Design_an_Engaging_User_Interface\" title=\"Design an Engaging User Interface\">Design an Engaging User Interface<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#Use_Natural_Language_Processing_NLP\" title=\"Use Natural Language Processing (NLP)\">Use Natural Language Processing (NLP)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#Integrate_with_Third-Party_Applications\" title=\" Integrate with Third-Party Applications\"> Integrate with Third-Party Applications<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#Test_and_Refine_Your_Chatbot\" title=\" Test and Refine Your Chatbot\"> Test and Refine Your Chatbot<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#Botsify_Custom_Chatbots_A_Powerful_Solution_for_Custom_Chatbot_Needs\" title=\"Botsify Custom Chatbots: A Powerful Solution for Custom Chatbot Needs\">Botsify Custom Chatbots: A Powerful Solution for Custom Chatbot Needs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#Conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#Generate_More_Leads_With_Website_Messenger_Chatbots\" title=\"Generate More Leads With Website &#038; Messenger Chatbots\">Generate More Leads With Website &#038; Messenger Chatbots<\/a><\/li><\/ul><\/nav><\/div>\n<h5><span class=\"ez-toc-section\" id=\"Define_Your_Chatbots_Purpose\"><\/span><strong>Define Your Chatbot&#8217;s Purpose<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Before you start building your chatbot, it&#8217;s essential to determine its purpose. What is the main objective to build a custom chatbot? Are you looking to provide customer support, automate sales, or engage customers with your brand? Once you have a clear understanding of your chatbot&#8217;s purpose, you can begin to design the conversational flow and language that will best suit your objectives.<\/span><\/p>\n<h5><span class=\"ez-toc-section\" id=\"Choose_the_Right_Platform\"><\/span><strong>Choose the Right Platform<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">There are several platforms available that allow you to build a custom chatbot, such as Botsify. Or if you just need to add a chat system &#8211; <a href=\"https:\/\/zangi.com\/news\/en\/zangi-for-chatbots\/\">Zangi for chatbots<\/a>. These platforms vary in terms of complexity, features, and pricing. When choosing a platform, consider your budget, technical expertise, and the level of customization you require. Botsify is an excellent option for those looking for an easy-to-use platform that offers robust features, including a drag-and-drop interface, customizable templates, and integrations with third-party apps.<\/span><\/p>\n<h5><span class=\"ez-toc-section\" id=\"Design_an_Engaging_User_Interface\"><\/span><strong>Design an Engaging User Interface<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Your chatbot&#8217;s user interface should be designed to engage users and make their experience as seamless as possible. Ensure your chatbot&#8217;s interface is intuitive, easy to use, and visually appealing. Use visuals, such as images and videos, to enhance the user experience and make the conversation more engaging.<\/span><\/p>\n<h5><span class=\"ez-toc-section\" id=\"Use_Natural_Language_Processing_NLP\"><\/span><strong>Use Natural Language Processing (NLP)<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">NLP is a crucial component of a successful chatbot. It allows your chatbot to understand and interpret natural language, making the <a href=\"https:\/\/botsify.com\/blog\/use-of-conversational-chatbots-in-customer-self-service\/\">conversation<\/a> more natural and human-like. With Botsify, you can leverage NLP to train your chatbot to recognize different intents and respond appropriately.<\/span><\/p>\n<h5><span class=\"ez-toc-section\" id=\"Integrate_with_Third-Party_Applications\"><\/span><strong> Integrate with Third-Party Applications<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Integrating your chatbot with third-party applications like your <a href=\"https:\/\/botsify.com\/blog\/9-best-crm-tips-to-improve-productivity-and-revenue\/\">CRM<\/a>, email marketing tool, or eCommerce platform can help you automate your workflow and provide a more seamless experience for your customers. Botsify offers integrations with popular applications like Zapier, Shopify, and <a href=\"https:\/\/mailchimp.com\/\">Mailchimp<\/a>, making it easy to connect your chatbot with other tools you use.<\/span><\/p>\n<h5><span class=\"ez-toc-section\" id=\"Test_and_Refine_Your_Chatbot\"><\/span><strong> Test and Refine Your Chatbot<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Once you&#8217;ve built your chatbot, it&#8217;s important to test and refine it to ensure that it&#8217;s meeting your business goals and providing a positive user experience. Botsify offers a testing environment that allows you to test your chatbot before deploying it to your customers. You can also use analytics to track user interactions and identify areas where your chatbot can be improved.<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Botsify_Custom_Chatbots_A_Powerful_Solution_for_Custom_Chatbot_Needs\"><\/span>Botsify Custom Chatbots: A Powerful Solution for Custom Chatbot Needs<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you&#8217;re looking for a custom chatbot solution that can help you achieve your business goals, Botsify is a great option. Botsify offers a range of features and functionalities that can be tailored to meet your specific needs, including:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customizable chatbot design and branding<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Integration with popular messaging apps like Facebook Messenger, WhatsApp, and <a href=\"https:\/\/www.appypie.com\/connect\/apps\/slack\/integrations\">Slack integrations<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Built-in <a href=\"https:\/\/en.wikipedia.org\/wiki\/Natural_language_processing\">NLP engine<\/a> for more natural and personalized conversations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integration with third-party applications like Zapier, Shopify, and Mailchimp<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Visual chatbot builder that requires no coding skills<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Testing environment for testing and refining your chatbot<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Analytics to track user interactions and identify areas for improvement<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Custom chatbots from Botsify can assist you in achieving your objectives, regardless of whether you want to automate your customer support, marketing, or sales efforts. Botsify is a great option for businesses of all sizes and in all sectors thanks to its user-friendly interface, robust features, and adaptable integration options.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">To help businesses make the most of their customized chatbots, <a href=\"https:\/\/botsify.com\/\">Botsify<\/a> provides excellent customer assistance in addition to its features and functionalities. Its staff of chatbot specialists is on hand around-the-clock to address any inquiries and offer help with chatbot design, implementation, and optimization.<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><strong>Conclusion<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"> To build custom chatbot you need careful planning, effective implementation, and a strong platform that can help you realize your company objectives. Businesses looking for a user-friendly, adaptable chatbot platform that can be customized to suit their unique requirements should strongly consider Botsify. Businesses can build chatbots that deliver a positive user experience and promote business development by adhering to the best practices and strategies described in this blog and utilizing the power of Botsify custom chatbots.<\/span><\/p>\n<section class=\"bt-blog-inline-subs-wrap\">\n<div class=\"bt-blog-inline-subs-inr inline-subs-v3\">\n<h3><span class=\"ez-toc-section\" id=\"Generate_More_Leads_With_Website_Messenger_Chatbots\"><\/span>Generate More Leads With Website &#038; Messenger Chatbots<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Gather quality leads on autopilot and 10x your ROI with automated chats<\/p>\n<div class=\"inline-subs-cta\"><a class=\"bt-glb-btn\" href=\"\/register\" target=\"_blank\" rel=\"noopener noreferrer\">Create Now!<\/a><\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>As the demand for chatbots continues to rise, more and more businesses are turning to custom chatbots to improve customer service, increase engagement, and automate &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/\"> <span class=\"screen-reader-text\">What are the Best Practices and Strategies to Build Custom Chatbot?<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":183,"featured_media":6467,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[178,186,25,187,372],"ppma_author":[211],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What are the Best Practices and Strategies to Build Custom Chatbot? - Botsify<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What are the Best Practices and Strategies to Build Custom Chatbot? - Botsify\" \/>\n<meta property=\"og:description\" content=\"As the demand for chatbots continues to rise, more and more businesses are turning to custom chatbots to improve customer service, increase engagement, and automate &hellip; What are the Best Practices and Strategies to Build Custom Chatbot? Read More \u00bb\" \/>\n<meta property=\"og:url\" content=\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/\" \/>\n<meta property=\"og:site_name\" content=\"Botsify\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/botsifyapp\" \/>\n<meta property=\"article:published_time\" content=\"2023-03-27T10:05:34+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-31T12:18:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2023\/03\/custom-chatbot.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Priyanka Prashar\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Priyanka Prashar\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/\"},\"author\":{\"name\":\"Priyanka Prashar\",\"@id\":\"https:\/\/botsify.com\/blog\/#\/schema\/person\/8b4cfaf8af68fecbf67ba42c6bd02501\"},\"headline\":\"What are the Best Practices and Strategies to Build Custom Chatbot?\",\"datePublished\":\"2023-03-27T10:05:34+00:00\",\"dateModified\":\"2023-07-31T12:18:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/\"},\"wordCount\":778,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/botsify.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2023\/03\/custom-chatbot.jpg\",\"keywords\":[\"agency chatbot\",\"automated chatbots\",\"chatbot\",\"chatbot for business\",\"custom chatbots\"],\"articleSection\":[\"Chatbot\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/\",\"url\":\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/\",\"name\":\"What are the Best Practices and Strategies to Build Custom Chatbot? - Botsify\",\"isPartOf\":{\"@id\":\"https:\/\/botsify.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2023\/03\/custom-chatbot.jpg\",\"datePublished\":\"2023-03-27T10:05:34+00:00\",\"dateModified\":\"2023-07-31T12:18:13+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#primaryimage\",\"url\":\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2023\/03\/custom-chatbot.jpg\",\"contentUrl\":\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2023\/03\/custom-chatbot.jpg\",\"width\":1024,\"height\":576,\"caption\":\"custom chatbot\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"blog\",\"item\":\"https:\/\/botsify.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What are the Best Practices and Strategies to Build Custom Chatbot?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/botsify.com\/blog\/#website\",\"url\":\"https:\/\/botsify.com\/blog\/\",\"name\":\"Botsify\",\"description\":\"Read Our Blogs | All About Chatbots and Conversational AI\",\"publisher\":{\"@id\":\"https:\/\/botsify.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/botsify.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/botsify.com\/blog\/#organization\",\"name\":\"Botsify\",\"url\":\"https:\/\/botsify.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/botsify.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/06\/botsify-logo.png\",\"contentUrl\":\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/06\/botsify-logo.png\",\"width\":103,\"height\":42,\"caption\":\"Botsify\"},\"image\":{\"@id\":\"https:\/\/botsify.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/botsifyapp\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/botsify.com\/blog\/#\/schema\/person\/8b4cfaf8af68fecbf67ba42c6bd02501\",\"name\":\"Priyanka Prashar\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/botsify.com\/blog\/#\/schema\/person\/image\/99986f995d99a9a3bd4fd7d65908080c\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/8a6ebc2f6a9ca414d5dcdf8b0870f9b1?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/8a6ebc2f6a9ca414d5dcdf8b0870f9b1?s=96&d=mm&r=g\",\"caption\":\"Priyanka Prashar\"},\"url\":\"https:\/\/botsify.com\/blog\/author\/community\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What are the Best Practices and Strategies to Build Custom Chatbot? - Botsify","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/","og_locale":"en_US","og_type":"article","og_title":"What are the Best Practices and Strategies to Build Custom Chatbot? - Botsify","og_description":"As the demand for chatbots continues to rise, more and more businesses are turning to custom chatbots to improve customer service, increase engagement, and automate &hellip; What are the Best Practices and Strategies to Build Custom Chatbot? Read More \u00bb","og_url":"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/","og_site_name":"Botsify","article_publisher":"https:\/\/www.facebook.com\/botsifyapp","article_published_time":"2023-03-27T10:05:34+00:00","article_modified_time":"2023-07-31T12:18:13+00:00","og_image":[{"width":1024,"height":576,"url":"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2023\/03\/custom-chatbot.jpg","type":"image\/jpeg"}],"author":"Priyanka Prashar","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Priyanka Prashar","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#article","isPartOf":{"@id":"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/"},"author":{"name":"Priyanka Prashar","@id":"https:\/\/botsify.com\/blog\/#\/schema\/person\/8b4cfaf8af68fecbf67ba42c6bd02501"},"headline":"What are the Best Practices and Strategies to Build Custom Chatbot?","datePublished":"2023-03-27T10:05:34+00:00","dateModified":"2023-07-31T12:18:13+00:00","mainEntityOfPage":{"@id":"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/"},"wordCount":778,"commentCount":0,"publisher":{"@id":"https:\/\/botsify.com\/blog\/#organization"},"image":{"@id":"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#primaryimage"},"thumbnailUrl":"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2023\/03\/custom-chatbot.jpg","keywords":["agency chatbot","automated chatbots","chatbot","chatbot for business","custom chatbots"],"articleSection":["Chatbot"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/","url":"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/","name":"What are the Best Practices and Strategies to Build Custom Chatbot? - Botsify","isPartOf":{"@id":"https:\/\/botsify.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#primaryimage"},"image":{"@id":"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#primaryimage"},"thumbnailUrl":"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2023\/03\/custom-chatbot.jpg","datePublished":"2023-03-27T10:05:34+00:00","dateModified":"2023-07-31T12:18:13+00:00","breadcrumb":{"@id":"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#primaryimage","url":"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2023\/03\/custom-chatbot.jpg","contentUrl":"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2023\/03\/custom-chatbot.jpg","width":1024,"height":576,"caption":"custom chatbot"},{"@type":"BreadcrumbList","@id":"https:\/\/botsify.com\/blog\/practices-to-build-custom-chatbot\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"blog","item":"https:\/\/botsify.com\/blog\/"},{"@type":"ListItem","position":2,"name":"What are the Best Practices and Strategies to Build Custom Chatbot?"}]},{"@type":"WebSite","@id":"https:\/\/botsify.com\/blog\/#website","url":"https:\/\/botsify.com\/blog\/","name":"Botsify","description":"Read Our Blogs | All About Chatbots and Conversational AI","publisher":{"@id":"https:\/\/botsify.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/botsify.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/botsify.com\/blog\/#organization","name":"Botsify","url":"https:\/\/botsify.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/botsify.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/06\/botsify-logo.png","contentUrl":"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/06\/botsify-logo.png","width":103,"height":42,"caption":"Botsify"},"image":{"@id":"https:\/\/botsify.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/botsifyapp"]},{"@type":"Person","@id":"https:\/\/botsify.com\/blog\/#\/schema\/person\/8b4cfaf8af68fecbf67ba42c6bd02501","name":"Priyanka Prashar","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/botsify.com\/blog\/#\/schema\/person\/image\/99986f995d99a9a3bd4fd7d65908080c","url":"https:\/\/secure.gravatar.com\/avatar\/8a6ebc2f6a9ca414d5dcdf8b0870f9b1?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8a6ebc2f6a9ca414d5dcdf8b0870f9b1?s=96&d=mm&r=g","caption":"Priyanka Prashar"},"url":"https:\/\/botsify.com\/blog\/author\/community\/"}]}},"authors":[{"term_id":211,"user_id":183,"is_guest":0,"slug":"community","display_name":"Priyanka Prashar","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/8a6ebc2f6a9ca414d5dcdf8b0870f9b1?s=96&d=mm&r=g","user_url":"","last_name":"Prashar","first_name":"Priyanka","job_title":"","description":""}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/posts\/6446"}],"collection":[{"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/users\/183"}],"replies":[{"embeddable":true,"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/comments?post=6446"}],"version-history":[{"count":17,"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/posts\/6446\/revisions"}],"predecessor-version":[{"id":6645,"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/posts\/6446\/revisions\/6645"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/media\/6467"}],"wp:attachment":[{"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/media?parent=6446"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/categories?post=6446"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/tags?post=6446"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/ppma_author?post=6446"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}