{"id":49,"date":"2020-02-26T19:43:53","date_gmt":"2020-02-26T19:43:53","guid":{"rendered":"https:\/\/dev.botsify.com\/blog\/?p=49"},"modified":"2024-12-30T10:38:39","modified_gmt":"2024-12-30T10:38:39","slug":"how-efu-life-assurance-engaged-11584-customers-with-a-chatbot","status":"publish","type":"post","link":"https:\/\/botsify.com\/blog\/how-efu-life-assurance-engaged-11584-customers-with-a-chatbot\/","title":{"rendered":"About EFU insurance: How EFU life assurance engaged 11,584 customers with a chatbot?"},"content":{"rendered":"

EFU Life Assurance Ltd was established in November 1992 as the first private sector life insurance company of Pakistan and commenced its Group life insurance business in 1993. It is also known as EFU insurance.
\nEFU Life Pakistan is the Pioneers and industry leader of the Life Insurance Sector of Pakistan and has made some major developments for the insurance industry by the years.<\/p>\n

Being an Industry giant, they receive a large number of customer queries every day through calls, emails, and on their social media.<\/p>\n

For this matter, EFU Life decided to ease out their customer service staff and automate their Facebook page of more than 2 million users<\/strong> and opted for a chatbot.<\/p>\n

Which successfully saves them 8+ hours worth of customer support cost<\/strong> every day!<\/p>\n

\"customer<\/a><\/p>\n

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