{"id":4165,"date":"2022-02-28T08:08:34","date_gmt":"2022-02-28T08:08:34","guid":{"rendered":"https:\/\/botsify.com\/blog\/?p=4165"},"modified":"2023-08-08T17:16:20","modified_gmt":"2023-08-08T17:16:20","slug":"customer-service-trends","status":"publish","type":"post","link":"https:\/\/botsify.com\/blog\/customer-service-trends\/","title":{"rendered":"Top 5 Customer Service Trends Driven By Digital Transformation"},"content":{"rendered":"
The onset of the COVID-19 pandemic in 2020 saw significant growth in the digital transformation of businesses. With remote working becoming the new normal, businesses started adapting to new tools for the smooth functioning of company operations.\u00a0<\/span><\/p>\n