{"id":4135,"date":"2025-01-02T07:39:11","date_gmt":"2025-01-02T07:39:11","guid":{"rendered":"https:\/\/botsify.com\/blog\/?p=4135"},"modified":"2026-02-04T14:15:36","modified_gmt":"2026-02-04T14:15:36","slug":"how-to-build-a-whatsapp-chatbot","status":"publish","type":"post","link":"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/","title":{"rendered":"How to build a WhatsApp chatbot in 2025: Step-by-step guide"},"content":{"rendered":"<blockquote><p><b><i>As per reports, by 2023, businesses will start saving 2.5 billion hours with the use of the WhatsApp Chatbot. (AiSensy)<\/i><\/b><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">When people claim that a Chatbot is a program that communicates with users using pre-filled messages, it&#8217;s easy to grasp. Texts or even voices could be used for this communication. A WhatsApp Chatbot, on the other hand, is defined by its application. On your WhatsApp Business Account, a WhatsApp Chatbot allows you to automate your sales and customer service.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before starting with how to build a chatbot on WhatsApp, figure out do you really need a WhatsApp chatbot?<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_69_1 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #fee22e;color:#fee22e\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #fee22e;color:#fee22e\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Are_You_In_Need_Of_WhatsApp_Chatbot\" title=\"Are You In Need Of WhatsApp Chatbot?\">Are You In Need Of WhatsApp Chatbot?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#What_Is_A_WhatsApp_Chatbot\" title=\"What Is A WhatsApp Chatbot?\">What Is A WhatsApp Chatbot?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Start_your_business_on_WhatsApp_chatbot\" title=\"Start your business on WhatsApp chatbot\">Start your business on WhatsApp chatbot<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Why_Use_WhatsApp_Bot\" title=\"Why Use WhatsApp Bot?\">Why Use WhatsApp Bot?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#WhatsApp_Bot_Use_Cases\" title=\"WhatsApp Bot Use Cases:\">WhatsApp Bot Use Cases:<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#1_Account_Update\" title=\"1. Account Update:\">1. Account Update:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#2_Issue_Resolution\" title=\"2. Issue Resolution:\">2. Issue Resolution:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#3_Personal_Finance_Update\" title=\"3. Personal Finance Update:\">3. Personal Finance Update:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#4_Shipping_Update\" title=\"4. Shipping Update:\">4. Shipping Update:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#5_Transportation_Update\" title=\"5. Transportation Update:\">5. Transportation Update:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#6_Alert_update\" title=\"6. Alert update:\">6. Alert update:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#7_Auto-Reply\" title=\"7. Auto-Reply:\">7. Auto-Reply:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#8_Payment_Update\" title=\"8. Payment Update:\">8. Payment Update:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#9_Reservation_Update\" title=\"9. Reservation Update:\">9. Reservation Update:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#10_Ticket_Update\" title=\"10. Ticket Update:\">10. Ticket Update:<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#How_To_Build_A_Chatbot_On_WhatsApp_In_2025\" title=\"How To Build A Chatbot On WhatsApp In 2025?\">How To Build A Chatbot On WhatsApp In 2025?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Step_01_Choose_The_Right_Platform\" title=\"Step #01: Choose The Right Platform\">Step #01: Choose The Right Platform<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Step_02_Get_Approval_Of_WhatsApp_Business_API\" title=\"Step #02: Get Approval Of WhatsApp Business API\">Step #02: Get Approval Of WhatsApp Business API<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Step_03_Sign_In_For_Botsify\" title=\"Step #03: Sign In For Botsify\">Step #03: Sign In For Botsify<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Step_04_Create_A_Story\" title=\"Step #04: Create A Story\">Step #04: Create A Story<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Step_05_Test_Your_WhatsApp_Bot\" title=\"Step #05: Test Your WhatsApp Bot\">Step #05: Test Your WhatsApp Bot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Step_06_Connect_With_WhatsApp_And_Fill_The_Form\" title=\"Step #06: Connect With WhatsApp And Fill The Form\">Step #06: Connect With WhatsApp And Fill The Form<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Start_your_business_on_WhatsApp_chatbot-2\" title=\"Start your business on WhatsApp chatbot\">Start your business on WhatsApp chatbot<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Send_Broadcast_Messages_Via_WhatsApp_Chatbot_With_Botsify\" title=\"Send Broadcast Messages Via WhatsApp Chatbot With Botsify:\">Send Broadcast Messages Via WhatsApp Chatbot With Botsify:<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#How_To_Send_A_WhatsApp_Broadcast\" title=\"How To Send A WhatsApp Broadcast?\">How To Send A WhatsApp Broadcast?<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Step_01_Select_Users\" title=\"Step 01: Select Users\">Step 01: Select Users<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Step_02_Check_Out_Broadcast_Charges\" title=\"Step 02: Check Out Broadcast Charges\">Step 02: Check Out Broadcast Charges<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Step_03_Send_Broadcast\" title=\"Step 03: Send Broadcast\">Step 03: Send Broadcast<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#How_To_Create_A_WhatsApp_Media_Block\" title=\"How To Create A WhatsApp Media Block?\">How To Create A WhatsApp Media Block?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Step_01_Go_to_Publish\" title=\"Step 01: Go to Publish\">Step 01: Go to Publish<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Step_02_Create_WhatsApp_Media_Block\" title=\"Step 02: Create WhatsApp Media Block\">Step 02: Create WhatsApp Media Block<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Step_03_Name_The_Media_Block\" title=\"Step 03: Name The Media Block\">Step 03: Name The Media Block<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Frequently_Asked_Question_FAQs_On_Chatbot_WhatsApp\" title=\"Frequently Asked Question (FAQs) On Chatbot WhatsApp:\">Frequently Asked Question (FAQs) On Chatbot WhatsApp:<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-34\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/#Start_your_business_on_WhatsApp_chatbot-3\" title=\"Start your business on WhatsApp chatbot\">Start your business on WhatsApp chatbot<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Are_You_In_Need_Of_WhatsApp_Chatbot\"><\/span><span style=\"font-weight: 400;\">Are You In Need Of WhatsApp Chatbot?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Are you a company looking to join WhatsApp? If so, why do you think that is? Certainly, since one of you:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Desire to use <a href=\"https:\/\/chatalog.ai\/en\/blog\/whatsapp-business-guide-hk\/\">WhatsApp Business<\/a> to grow your business or Would you like to bring your customer service to WhatsApp?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you want to grow your business on WhatsApp, you&#8217;ll need to replicate the experience you have on your website or store. You&#8217;ll be recommending all of the products, displaying categories, sending reminders, and speaking with your consumers on a regular basis.<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><i>How are you going to be able to accomplish it 24\/7?<\/i><\/li>\n<li aria-level=\"1\"><i>How many live chat sales\/support people can you engage to manage even 1000 customer interactions each day?<\/i><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4140\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/active-wapp-users.jpg\" alt=\"whatsapp chatbot\" width=\"885\" height=\"537\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/active-wapp-users.jpg 885w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/active-wapp-users-300x182.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/active-wapp-users-768x466.jpg 768w\" sizes=\"(max-width: 885px) 100vw, 885px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">As a result, WhatsApp Automation is required. It is not only more efficient and speedier, but it also saves you money. An intelligent WhatsApp chatbot and a WhatsApp automation:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><em>Will support your users even while they are not functioning<\/em><\/li>\n<li aria-level=\"1\"><em>It saves money by eliminating the need for many agents<\/em><\/li>\n<li aria-level=\"1\"><em>Unlike humans, it can handle numerous discussions at once<\/em><\/li>\n<li aria-level=\"1\"><em>It is both quick and effective<\/em><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"What_Is_A_WhatsApp_Chatbot\"><\/span><span style=\"font-weight: 400;\">What Is A WhatsApp Chatbot?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A <a href=\"https:\/\/botsify.com\/whatsapp-chatbot\">WhatsApp chatbot<\/a> is a computer-assisted conversation buddy. It allows a person to have a conversation with a computer. On WhatsApp, you usually have a conversation with another person (for example, one of your friends), but with chatbots, you are conversing with a machine rather than a person.<\/span><\/p>\n<section class=\"bt-blog-inline-subs-wrap\">\n<div class=\"bt-blog-inline-subs-inr inline-subs-v3\">\n<h3><span class=\"ez-toc-section\" id=\"Start_your_business_on_WhatsApp_chatbot\"><\/span>Start your business on WhatsApp chatbot<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Let us help you in growing your business by reaching to the right audience<\/p>\n<div class=\"inline-subs-cta\"><a class=\"bt-glb-btn\" href=\"\/register\" target=\"_blank\" rel=\"noopener noreferrer\">Create Now!<\/a><\/div>\n<\/div>\n<\/section>\n<h2><span class=\"ez-toc-section\" id=\"Why_Use_WhatsApp_Bot\"><\/span><span style=\"font-weight: 400;\">Why Use WhatsApp Bot?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">WhatsApp is one of the most popular messaging programs on the planet, with <a href=\"https:\/\/www.dragapp.com\/blog\/whatsapp-statistics\/\">over 2 billion users worldwide<\/a>. It may be found in more than 180 countries and 60 languages. Furthermore, 1.6 billion people use WhatsApp on a monthly basis. As a result, 65 billion WhatsApp messages are transmitted each day.<\/span><\/p>\n<p>So, in a nutshell, you should use WhatsApp because your clients are already there, waiting for you to send them a message. Aside from that, because WhatsApp is utilized by so many people all over the world, you can contact any possible client using it. Additionally, by leveraging a <a href=\"https:\/\/dialaxy.com\/blogs\/virtual-phone-number-for-whatsapp\/\">Virtual Phone Number for WhatsApp<\/a>, you can expand your reach without geographical limitations, enabling seamless communication with potential clients globally while maintaining privacy and professionalism.<\/p>\n<p><span style=\"font-weight: 400;\">Here are the ten most important reasons to have a <a href=\"https:\/\/botsify.com\/blog\/why-whatsapp-chatbot\/\">WhatsApp bot<\/a> for your business:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer service time and money can be saved<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increase your sales<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increase the number of leads<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Instead of days, respond in seconds<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Available throughout the clock, at any location<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send customers personalized messages in real-time<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Messenger apps (such as WhatsApp) are becoming increasingly popular<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">People are receptive to the use of chatbots<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Internally, your organization can use chatbots<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make a statement in the crowd (aka, not many businesses use chatbots yet)<\/span><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4139\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/4df73ab4-benefits-of-whatsapp-chatbot.jpg\" alt=\"whatsapp bot\" width=\"591\" height=\"736\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/4df73ab4-benefits-of-whatsapp-chatbot.jpg 591w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/4df73ab4-benefits-of-whatsapp-chatbot-241x300.jpg 241w\" sizes=\"(max-width: 591px) 100vw, 591px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"WhatsApp_Bot_Use_Cases\"><\/span><span style=\"font-weight: 400;\">WhatsApp Bot Use Cases:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">You must use a WhatsApp Message Template if you wish to send a message to a user outside of the 24-hour window. However, you can only send a message in very precise circumstances; otherwise, WhatsApp would not allow it. There are a total of 11 circumstances, have a look at them:<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Account_Update\"><\/span><span style=\"font-weight: 400;\">1. Account Update:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This category can be used to notify users when their accounts are updated or modified. Customers, for example, can be notified when they have successfully opened an account on your website. As for being banned or restricted from WhatsApp, it&#8217;s important to learn how to <a href=\"https:\/\/www.privyr.com\/blog\/how-to-unbanned-from-whatsapp-quickly\/\">unbanned from WhatsApp quickly<\/a> and use the benefits these platforms offer.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Issue_Resolution\"><\/span><span style=\"font-weight: 400;\">2. Issue Resolution:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You can reply to user inquiries or complaints about your business using the Issue Resolution category. For example, if your website or service is currently unavailable, you can advise users that you are trying to resolve the problem.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Personal_Finance_Update\"><\/span><span style=\"font-weight: 400;\">3. Personal Finance Update:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You can utilize the Personal Finance Update to send consumers personal finance-related messages. This is particularly beneficial to insurance companies and financial institutions. To streamline these communications and manage customer accounts more effectively, using the <a href=\"https:\/\/hesfintech.com\/blog\/best-loan-servicing-software\/\">best loan servicing software<\/a> can help institutions automate notifications, track loan statuses, and ensure timely follow-ups with clients.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Shipping_Update\"><\/span><span style=\"font-weight: 400;\">4. Shipping Update:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You can utilize the Shipping Update to keep clients informed about the status of their orders. &#8220;You will receive your stuff within 24 hours,&#8221; for example, might be sent.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Transportation_Update\"><\/span><span style=\"font-weight: 400;\">5. Transportation Update:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This template is for delivering consumers transportation information or updates. You could, for example, send a message when a flight is delayed (just like KLM did!)<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_Alert_update\"><\/span><span style=\"font-weight: 400;\">6. Alert update:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Customers should be notified of crucial updates or news. This category is for general user announcements. For example, if a consumer orders a product from your webshop, you can give him an update.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"7_Auto-Reply\"><\/span><span style=\"font-weight: 400;\">7. Auto-Reply:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When your business isn&#8217;t online or available to answer right away, you can use this category to send auto-replies to customers. To be honest, most businesses with WhatsApp chatbots don&#8217;t use this feature because a chatbot is available 24 hours a day, seven days a week, and can answer at any time.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"8_Payment_Update\"><\/span><span style=\"font-weight: 400;\">8. Payment Update:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The Payment Update is used to provide payment-related messages to consumers. When a payment is successfully received, for example, you can send a message.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"9_Reservation_Update\"><\/span><span style=\"font-weight: 400;\">9. Reservation Update:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This one looks a lot like the Appointment Update. You may send confirmations, reminders, and other updates to users about their bookings using the Reservation Update.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"10_Ticket_Update\"><\/span><span style=\"font-weight: 400;\">10. Ticket Update:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This can be used to give customers ticketing information or updates. It&#8217;s especially handy if you solved a ticket after the 24-hour period had passed.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4138\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/1_j8wlAPZZVSH8FXQyyeTjcQ-1024x663.png\" alt=\"\" width=\"824\" height=\"533\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/1_j8wlAPZZVSH8FXQyyeTjcQ-1024x663.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/1_j8wlAPZZVSH8FXQyyeTjcQ-300x194.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/1_j8wlAPZZVSH8FXQyyeTjcQ-768x497.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/1_j8wlAPZZVSH8FXQyyeTjcQ.png 1200w\" sizes=\"(max-width: 824px) 100vw, 824px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_To_Build_A_Chatbot_On_WhatsApp_In_2025\"><\/span><span style=\"font-weight: 400;\">How To Build A Chatbot On WhatsApp In 2025?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Step_01_Choose_The_Right_Platform\"><\/span><span style=\"font-weight: 400;\">Step #01: Choose The Right Platform<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The first step is to decide which chatbot platform you want to employ to create your WhatsApp chatbot. The most popular strategy used by chatbot builders who provide WhatsApp chatbots. It frequently entails additional expenses, but you must pay for both the chatbot platform and the WhatsApp business supplier. Choose the right chat bot platform that offers the right chatbot on WhatsApp for your business.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_02_Get_Approval_Of_WhatsApp_Business_API\"><\/span><span style=\"font-weight: 400;\">Step #02: Get Approval Of WhatsApp Business API<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">After you have decided on a chatbot builder, you will need to apply for WhatsApp Business API approval through BSPs such as <a href=\"https:\/\/getgabs.com\/blogs\/apply-for-whatsapp-business-api\/\" target=\"_blank\" rel=\"noopener\">Getgabs<\/a>, Messagedly, Twilio, and GetItSMS. You can&#8217;t have a chatbot on WhatsApp unless you have been approved for the Business API. The reason you need to choose your chatbot platform first is that the WhatsApp Business API application varies per platform. WhatsApp requires between 5 and 15 working days to process your application once you have applied for the WhatsApp Business API.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_03_Sign_In_For_Botsify\"><\/span><span style=\"font-weight: 400;\">Step #03: Sign In For Botsify<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Log in to Botsify&#8217;s dashboard to begin developing the bot after signing up for Botsify and submitting payment details. Botsify offers you the easiest onboarding.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4141\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-2-1024x504.jpg\" alt=\"whatsapp bot\" width=\"1024\" height=\"504\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-2-1024x504.jpg 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-2-300x148.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-2-768x378.jpg 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-2-1536x757.jpg 1536w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-2.jpg 1892w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_04_Create_A_Story\"><\/span><span style=\"font-weight: 400;\">Step #04: Create A Story<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The next is to create a story, for that go to Chatbot AI from the left toolbar and select \u201ccreate a story\u201d. Create your desired story, add media blocks, and save the story.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4142\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-3-1024x507.png\" alt=\"whatsapp chatbot\" width=\"1024\" height=\"507\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-3-1024x507.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-3-300x148.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-3-768x380.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-3-1536x760.png 1536w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-3.png 1894w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_05_Test_Your_WhatsApp_Bot\"><\/span><span style=\"font-weight: 400;\">Step #05: Test Your WhatsApp Bot<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">So now that you have saved the story it is time to test your bot. Click on \u201ctest your bot\u201d at the right bottom, and test your no-code Chatbot.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4144\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-4-1024x502.png\" alt=\"chatbot on whatsapp\" width=\"1024\" height=\"502\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-4-1024x502.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-4-300x147.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-4-768x377.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-4-1536x754.png 1536w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-4.png 1912w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_06_Connect_With_WhatsApp_And_Fill_The_Form\"><\/span><span style=\"font-weight: 400;\">Step #06: Connect With WhatsApp And Fill The Form<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Go to settings and connect your bot with WhatsApp, afterward fill out the requested form and proceed. And that&#8217;s it you have your WhatsApp bot installed and ready to be used.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4143\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-5-1024x500.png\" alt=\"\" width=\"1024\" height=\"500\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-5-1024x500.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-5-300x146.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-5-768x375.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-5-1536x750.png 1536w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/whatsapp-chatbot-blog-5.png 1912w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<section class=\"bt-blog-inline-subs-wrap\">\n<div class=\"bt-blog-inline-subs-inr inline-subs-v3\">\n<h3><span class=\"ez-toc-section\" id=\"Start_your_business_on_WhatsApp_chatbot-2\"><\/span>Start your business on WhatsApp chatbot<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Let us help you in growing your business by reaching to the right audience<\/p>\n<div class=\"inline-subs-cta\"><a class=\"bt-glb-btn\" href=\"\/register\" target=\"_blank\" rel=\"noopener noreferrer\">Create Now!<\/a><\/div>\n<div><\/div>\n<\/div>\n<\/section>\n<h2><span class=\"ez-toc-section\" id=\"Send_Broadcast_Messages_Via_WhatsApp_Chatbot_With_Botsify\"><\/span>Send Broadcast Messages Via WhatsApp Chatbot With Botsify:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/\">Chatbot on WhatsApp<\/a> with Botsify gives you the advantage of sending broadcasts within the dashboard. Broadcasts can be used to convey basic text messages, messages with options, and even path navigation. We even provide you the option to plan your broadcasts and tailor them to specific user groups. You will need to utilize a template message to send messages outside of the 24-hour window on WhatsApp. Learn how can you do it:<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"How_To_Send_A_WhatsApp_Broadcast\"><\/span><span style=\"font-weight: 400;\">How To Send A WhatsApp Broadcast?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Once the media blocks have been approved by Facebook, all approved WhatsApp media blocks will be listed in the \u201cWhatsapp Media Blocks\u201d. Then go to whatsapp broadcast;<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4149\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/goto-broadcast-1024x492.png\" alt=\"\" width=\"1024\" height=\"492\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/goto-broadcast-1024x492.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/goto-broadcast-300x144.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/goto-broadcast-768x369.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/goto-broadcast.png 1365w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Step_01_Select_Users\"><\/span><span style=\"font-weight: 400;\">Step 01: Select Users<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">You can select users in 3 possible ways; all subscribed users, upload users, or you can send user segment<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4155\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/send-broadcast-1024x493.png\" alt=\"\" width=\"1024\" height=\"493\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/send-broadcast-1024x493.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/send-broadcast-300x144.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/send-broadcast-768x370.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/send-broadcast.png 1365w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Step_02_Check_Out_Broadcast_Charges\"><\/span><span style=\"font-weight: 400;\">Step 02: Check Out Broadcast Charges<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Before sending the broadcast, check out the charges according to your country.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4156\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/send-template-1024x492.png\" alt=\"\" width=\"1024\" height=\"492\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/send-template-1024x492.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/send-template-300x144.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/send-template-768x369.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/send-template.png 1365w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">For reference: <a href=\"https:\/\/developers.facebook.com\/docs\/whatsapp\/pricing\/\">charges wrt country<\/a><\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">NOTE: Botsify charges 10% of the total broadcast charges<\/span><\/i><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Step_03_Send_Broadcast\"><\/span><span style=\"font-weight: 400;\">Step 03: Send Broadcast<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">After filling out all the important details, make sure to double-check everything. And that\u2019s it your broadcast is ready to be sent!<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_To_Create_A_WhatsApp_Media_Block\"><\/span><span style=\"font-weight: 400;\">How To Create A WhatsApp Media Block?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">To send broadcasts, you must have your media blocks ready. However, for creating the WhatsApp media blocks follow the steps below;<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_01_Go_to_Publish\"><\/span><span style=\"font-weight: 400;\">Step 01: Go to Publish<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">From the left sidebar, click publish and go to the WhatsApp icon.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4151\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/go-to-publish-1024x518.png\" alt=\"\" width=\"1024\" height=\"518\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/go-to-publish-1024x518.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/go-to-publish-300x152.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/go-to-publish-768x388.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/go-to-publish.png 1366w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_02_Create_WhatsApp_Media_Block\"><\/span><span style=\"font-weight: 400;\">Step 02: Create WhatsApp Media Block<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Once you have clicked on the WhatsApp logo a popped-up sidebar will open, showing the option for WhatsApp media block, click that.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Click on \u201ccreate WhatsApp Media Blocks\u201d to create your first media block.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4150\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/goto-create-wapp-template-1024x491.png\" alt=\"\" width=\"1024\" height=\"491\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/goto-create-wapp-template-1024x491.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/goto-create-wapp-template-300x144.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/goto-create-wapp-template-768x369.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/goto-create-wapp-template.png 1365w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">WhatsApp media blocks are of 4 types, which are as follows:<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Textual media:<\/strong> It is the words you write in the form of content that portray the product&#8217;s identity except for its visual image<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">NOTE: if you send audio as a media block it will fall under textual media.<\/span><\/i><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4159\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/text-template-1024x494.png\" alt=\"\" width=\"1024\" height=\"494\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/text-template-1024x494.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/text-template-300x145.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/text-template-768x370.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/text-template.png 1365w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><b>Image media:<\/b><span style=\"font-weight: 400;\"> the visual representation of the media block can be sent via media block. However, it supports jpeg, jpg, and png. If your images are in formats like JFIF, HEIC, or TIFF, simply use a <a href=\"https:\/\/www.jpgconverters.com\/\" target=\"_blank\" rel=\"noopener\">free JPG converter<\/a> to convert them to JPG for easy upload.<\/span><\/p>\n<p><b>Video media:<\/b><span style=\"font-weight: 400;\"> it is also the visual representation of the content that has been sent to the client. However, this media type supports mp4 and 3gp<\/span><\/p>\n<p><b>File media:<\/b><span style=\"font-weight: 400;\"> with this media you can send all documents, this media type supports pdf format only<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4152\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/image-template-1024x493.png\" alt=\"\" width=\"1024\" height=\"493\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/image-template-1024x493.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/image-template-300x144.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/image-template-768x370.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/02\/image-template.png 1365w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_03_Name_The_Media_Block\"><\/span><span style=\"font-weight: 400;\">Step 03: Name The Media Block<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">After creating your media block, name your media block to the name field provided, then save it.\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">NOTE: the name of the media block must be unique<\/span><\/i><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Frequently_Asked_Question_FAQs_On_Chatbot_WhatsApp\"><\/span><span style=\"font-weight: 400;\">Frequently Asked Question (FAQs) On Chatbot WhatsApp:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The following are the top questions asked by users of the <a href=\"https:\/\/botsify.com\/blog\/how-whatsapp-chatbots-helps-with-customer-retenti\/\">WhatsApp chatbot<\/a>:<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">Q1: How do you add a chatbot on WhatsApp?<\/span><\/em><\/p>\n<p><em><span style=\"font-weight: 400;\">Ans: Adding a chatbot on WhatsApp is not as hard as it seems, just sign up for us and let us handle the hassle<\/span><\/em><\/p>\n<p><em><span style=\"font-weight: 400;\">Q2: Is WhatsApp chatbot free?<\/span><\/em><\/p>\n<p><em><span style=\"font-weight: 400;\">Ans: No, the WhatsApp chatbot pricing is $250\/month and $200\/year<\/span><\/em><\/p>\n<p><em><span style=\"font-weight: 400;\">Q3: How do I choose chatbot on WhatsApp?<\/span><\/em><\/p>\n<p><em><span style=\"font-weight: 400;\">Ans: Choosing chatbot on WhatsApp can be a bit tricky but look if it supports your business then you must opt for it.<\/span><\/em><\/p>\n<p><em><span style=\"font-weight: 400;\">Q4: Can we create chatbot for WhatsApp?<\/span><\/em><\/p>\n<p><em><span style=\"font-weight: 400;\">Ans: Creating a WhatsApp bot does not have to be a one-person project. To make a WhatsApp bot, you can utilize a chatbot platform like Botsify. When you use these best practices, you not only save time and improve your clients&#8217; experience, but you also form a link with them that can lead to long-term loyalty.<\/span><\/em><\/p>\n<section class=\"bt-blog-inline-subs-wrap\">\n<div class=\"bt-blog-inline-subs-inr inline-subs-v3\">\n<h3><span class=\"ez-toc-section\" id=\"Start_your_business_on_WhatsApp_chatbot-3\"><\/span>Start your business on WhatsApp chatbot<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Let us help you in growing your business by reaching to the right audience<\/p>\n<div class=\"inline-subs-cta\"><a class=\"bt-glb-btn\" href=\"\/register\" target=\"_blank\" rel=\"noopener noreferrer\">Create Now!<\/a><\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>As per reports, by 2023, businesses will start saving 2.5 billion hours with the use of the WhatsApp Chatbot. (AiSensy) When people claim that a &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot\/\"> <span class=\"screen-reader-text\">How to build a WhatsApp chatbot in 2025: Step-by-step guide<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":40,"featured_media":10100,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to build a WhatsApp chatbot in 2025: Step-by-step guide<\/title>\n<meta name=\"description\" content=\"Learn how to build a WhatsApp chatbot in 2025. 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