{"id":3924,"date":"2022-01-11T11:25:44","date_gmt":"2022-01-11T11:25:44","guid":{"rendered":"https:\/\/botsify.com\/blog\/?p=3924"},"modified":"2024-12-27T11:52:58","modified_gmt":"2024-12-27T11:52:58","slug":"conversation-tech-in-ai-future-of-ecommerce","status":"publish","type":"post","link":"https:\/\/botsify.com\/blog\/conversation-tech-in-ai-future-of-ecommerce\/","title":{"rendered":"8 key stats showing why conversation tech is the future of ecommerce"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Not so long ago in the distant past, just getting visitors to <a href=\"https:\/\/muffingroup.com\/blog\/retail-websites\/\">your ecommerce website<\/a> was the number one goal for many businesses. Taking them on the long journey through the marketing funnel, was quite another. But over the last five years as technology, in particular customer trend tracking, has evolved so has your expertise in turning curious visitors into <\/span><a href=\"https:\/\/botsify.com\/blog\/how-to-leverage-chatbots-to-create-repeat-buyers-2\/\" rel=\"nofollow\"><span style=\"font-weight: 400;\">lifelong customers<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Even practises like SEO have changed. The emphasis on providing quality, organic searches has become a priority for many businesses, far and above over keyword stuffing and the other outdated practises. The drive towards providing high quality searches continues apace and even more so when it comes to providing customer experience on your site.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3928\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/01\/unnamed-10.jpg\" alt=\"ecommerce\" width=\"512\" height=\"173\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/01\/unnamed-10.jpg 512w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/01\/unnamed-10-300x101.jpg 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s not enough to simply capture your customer\u2019s attention. They\u2019re looking for an experience that intuitively meets their needs and that doesn\u2019t just involve buying your product or service. It means responding to questions in a timely way, getting specific answers to queries and feeling valued as part of their user experience. It\u2019s a tall order.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here we\u2019re exploring two aspects of conversation tech, the use of <\/span><a href=\"https:\/\/uk.pcmag.com\/smart-home\/92422\/the-best-smart-speakers\" rel=\"nofollow\"><span style=\"font-weight: 400;\">smart speakers <\/span><\/a><span style=\"font-weight: 400;\">and voice technology to find your page and how to keep customers on your site with smart conversational AI once they\u2019ve found you.<\/span><\/p>\n<section class=\"bt-blog-inline-subs-wrap\">\n<div class=\"bt-blog-inline-subs-inr inline-subs-v3\">\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_69_1 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #fee22e;color:#fee22e\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #fee22e;color:#fee22e\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/botsify.com\/blog\/conversation-tech-in-ai-future-of-ecommerce\/#Generate_More_Leads_With_Ecommerce_Chatbots\" title=\"Generate More Leads With Ecommerce Chatbots\">Generate More Leads With Ecommerce Chatbots<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/botsify.com\/blog\/conversation-tech-in-ai-future-of-ecommerce\/#1_Customers_Want_Real_Time_Solutions\" title=\"1. Customers Want Real Time Solutions\">1. Customers Want Real Time Solutions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/botsify.com\/blog\/conversation-tech-in-ai-future-of-ecommerce\/#2_Half_of_All_Households_Will_Own_a_Smart_Speaker\" title=\"2. Half of All Households Will Own a Smart Speaker\">2. Half of All Households Will Own a Smart Speaker<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/botsify.com\/blog\/conversation-tech-in-ai-future-of-ecommerce\/#3_Conversation_Tech_is_Easy_to_Scale\" title=\"3. Conversation Tech is Easy to Scale\">3. Conversation Tech is Easy to Scale<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/botsify.com\/blog\/conversation-tech-in-ai-future-of-ecommerce\/#4_Your_Customer_Demographic_is_Already_Using_the_Technology\" title=\"4. Your Customer Demographic is Already Using the Technology\">4. Your Customer Demographic is Already Using the Technology<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/botsify.com\/blog\/conversation-tech-in-ai-future-of-ecommerce\/#5_Customers_Are_Looking_For_Personalisation\" title=\"5. Customers Are Looking For Personalisation\">5. Customers Are Looking For Personalisation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/botsify.com\/blog\/conversation-tech-in-ai-future-of-ecommerce\/#6_Your_Customers_Demand_Immediacy\" title=\"6. Your Customers Demand Immediacy\">6. Your Customers Demand Immediacy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/botsify.com\/blog\/conversation-tech-in-ai-future-of-ecommerce\/#7_Conversation_Tech_is_a_Global_Phenomenon\" title=\"7. Conversation Tech is a Global Phenomenon\">7. Conversation Tech is a Global Phenomenon<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/botsify.com\/blog\/conversation-tech-in-ai-future-of-ecommerce\/#8_The_Choice_of_Digital_Assistants_Will_Grow\" title=\"8. The Choice of Digital Assistants Will Grow\">8. The Choice of Digital Assistants Will Grow<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/botsify.com\/blog\/conversation-tech-in-ai-future-of-ecommerce\/#The_Take_Aways\" title=\"The Take Aways\">The Take Aways<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Generate_More_Leads_With_Ecommerce_Chatbots\"><\/span>Generate More Leads With Ecommerce Chatbots<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Gather quality leads on autopilotwith automated chats<\/p>\n<div class=\"inline-subs-cta\"><a class=\"bt-glb-btn\" href=\"https:\/\/app.botsify.com\/register\" target=\"_blank\" rel=\"noopener noreferrer\">Create Now!<\/a><\/div>\n<\/div>\n<\/section>\n<p><span style=\"font-weight: 400;\">With the rapidly growing expertise of AI breaking into the ecommerce field, there\u2019s never been a better time to use it in your business and here are 8 reasons why conversation tech is the future for your ecommerce business:<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Customers_Want_Real_Time_Solutions\"><\/span><strong>1. Customers Want Real Time Solutions<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In a recent global survey, a staggering <\/span><a href=\"https:\/\/www.magellan-solutions.com\/blog\/live-chat-statistics-2020\/\"><span style=\"font-weight: 400;\">91% of consumers<\/span><\/a><span style=\"font-weight: 400;\"> indicated that, when they came up with a query, they were looking for real time assistance to solve their problem.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ten years ago that would probably have meant a telephone call or in-person visit to a physical store, but today\u2019s savvy consumer wants to continue their online experience with <\/span><a href=\"https:\/\/botsify.com\/website-chatbot\"><span style=\"font-weight: 400;\">real time help<\/span><\/a><span style=\"font-weight: 400;\"> from the website they\u2019re visiting.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ignoring this trend runs the very high risk of losing leads that very quickly could become paying customers. Harnessing AI technology to respond in real time, is the quickest and most efficient way of meeting this need. And while it feels intimidating, there are tailor-made solutions for developing your ecommerce site to keep your customers happy.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Half_of_All_Households_Will_Own_a_Smart_Speaker\"><\/span><strong>2. Half of All Households Will Own a Smart Speaker<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Currently around one third of the global population owns a smart speaker, but this figure is set to rise to almost half in 2022.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Are you willing to let this opportunity slip by? There\u2019s no doubt about it, in order to hit this market you will need to make some changes. Your ecommerce site can no longer be a simple affair and you will need to introduce some adaptations to help it get picked up on smart searches, but this is an investment that\u2019s well worth making.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The good news is that <\/span><a href=\"https:\/\/www.websitebuilderexpert.com\/ecommerce-website-builders\/free-ecommerce-platforms\/\" rel=\"nofollow\"><span style=\"font-weight: 400;\">ecommerce platforms<\/span><\/a><span style=\"font-weight: 400;\"> come in all shapes and sizes and at varying costs, so creating your perfect space should only be a matter of conducting a little research.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Conversation_Tech_is_Easy_to_Scale\"><\/span><strong>3. Conversation Tech is Easy to Scale<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Why is this important? Because as an ambitious business owner you\u2019re hungry for growth. And you\u2019ll almost certainly see that growth when you\u2019re meeting the very specific needs of your customers consistently and quickly.\u00a0<\/span><\/p>\n<section class=\"bt-blog-inline-subs-wrap\">\n<div class=\"bt-blog-inline-subs-inr inline-subs-v3\">\n<p>Generate More Leads With Ecommerce ChatbotsGather quality leads on autopilotwith automated chats<\/p>\n<div class=\"inline-subs-cta\"><a class=\"bt-glb-btn\" href=\"\/register\" target=\"_blank\" rel=\"noopener noreferrer\">Create Now!<\/a><\/div>\n<\/div>\n<\/section>\n<p><span style=\"font-weight: 400;\">AI technology is relatively quick and easy to implement onto your site and once there can be scaled up to respond to the queries of your growing audience.\u00a0 And when it comes to communicating in real time with your customers, while live chat is useful it\u2019s also harder to scale and harder to adapt. Chatbots, on the other hand, can be quickly scaled for growth, require less staffing and can respond in seconds.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Your_Customer_Demographic_is_Already_Using_the_Technology\"><\/span><strong>4. Your Customer Demographic is Already Using the Technology<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3927 size-full\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/01\/unnamed-11.jpg\" alt=\"User age demographic\" width=\"512\" height=\"290\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/01\/unnamed-11.jpg 512w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/01\/unnamed-11-300x170.jpg 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Image credits: <\/span><a href=\"https:\/\/www.websitebuilderexpert.com\/building-online-stores\/conversational-commerce\/\" rel=\"nofollow\"><span style=\"font-weight: 400;\">Website Builder Expert<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Unless you\u2019re one of the relatively few businesses targeting a very specific age group, you\u2019re likely hoping to attract working-age adults to your ecommerce site. Somewhere between the ages of 25 to 50, not ruling out ages either side of this bracket.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Statistics show that 65% of people aged between 25 and 49 are already using voice technology on a daily basis and these younger customers have the potential to stay with you for the long term, if their tech needs are met.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your customers are there ready and waiting to find you, are you going to tap into this ready and willing market?<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Customers_Are_Looking_For_Personalisation\"><\/span><strong>5. Customers Are Looking For Personalisation<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When you make time to ask your smart speaker or start a conversation on a website (even if you know it\u2019s AI), the experience feels personal. A conversation IS personal. To send an email is to take a step back. It can be saved in drafts, mulled over and sent later in the day, but conversation is to react and respond in real time and even if that\u2019s just asking Alexa what the weather will be like, it\u2019s a far more intimate experience than a typed email interaction. Plus, according to a whitepaper by Smarter HQ, brand loyalty among Millennials increases by an average of 28% through personalised marketing communications.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s also highly beneficial for business owners. One of the key cornerstones of SEO practice is nailing down customer intent. It\u2019s why <\/span><a href=\"https:\/\/yoast.com\/focus-on-long-tail-keywords\/\" rel=\"nofollow\"><span style=\"font-weight: 400;\">finding long tail keywords<\/span><\/a><span style=\"font-weight: 400;\"> is so important. When you know the exact requirements of your customer you can provide the exact solutions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This personalisation of search and response is unlikely to go anywhere. As we become an even more digitalied society, those rare moments of human interaction become highly valued. The fact that human interaction is powered by AI technology is a formality. It\u2019s the feeling of being heard that your business can inspire and tap into.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_Your_Customers_Demand_Immediacy\"><\/span><strong>6. Your Customers Demand Immediacy<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When you\u2019re looking for a particular product or service, what do you value most in the search process?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To answer this question, is to ask another: how many pages do you scroll through on Google looking for a website? The answer to this question is probably no more than one or two and that\u2019s the key.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of the key advantages of conversational tech for consumers is that questions are answered immediately. They are quite likely to be short of time and short of patience. When they\u2019re <\/span><a href=\"https:\/\/blog.hubspot.com\/marketing\/local-seo-stats\" rel=\"nofollow\"><span style=\"font-weight: 400;\">asking Alexa for a local product<\/span><\/a><span style=\"font-weight: 400;\"> or service, they want to go with the first one or two options, no more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The same is true when they hit your site. The beauty of smart, adaptable AI is that it gives customers instant answers. And that\u2019s something you have full control of, whether that\u2019s answering a shipping query or dealing with a <\/span><a href=\"https:\/\/botsify.com\/blog\/customer-support-3\/\"><span style=\"font-weight: 400;\">customer complaint.<\/span><\/a><span style=\"font-weight: 400;\"> Providing almost instantaneous solutions isn\u2019t just a nice-to-have, it\u2019s the future of customer service and ecommerce.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"7_Conversation_Tech_is_a_Global_Phenomenon\"><\/span><strong>7. Conversation Tech is a Global Phenomenon<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3926 size-full\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/01\/unnamed-12.jpg\" alt=\"customers interaction with AI\" width=\"512\" height=\"247\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/01\/unnamed-12.jpg 512w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/01\/unnamed-12-300x145.jpg 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Source: <\/span><a href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2020\/07\/AI-in-CX_CRI-Report_16072020_V4.pdf\" rel=\"nofollow\"><span style=\"font-weight: 400;\">CapGemini<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">You might feel that tapping into conversation tech isn\u2019t for your demographic but statistics show that in almost every part of the developed world, this phenomenon is growing. Even if your country is towards the lower end of users, there\u2019s a strong possibility that it will only grow and grow.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Getting on the ground floor is the perfect opportunity for your company and one that will set you apart from any competition that has yet to embrace its power.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While the top users (like Sweden and the US) are surging ahead, you can see from the graph that every country represented here shows an increase in use. Reversing<\/span><a href=\"https:\/\/www.forbes.com\/sites\/nishatalagala\/2021\/11\/16\/ai-trends-for-2022how-will-ai-affect-you\/?sh=27a822745ef6\" rel=\"nofollow\"><span style=\"font-weight: 400;\"> the AI trend <\/span><\/a><span style=\"font-weight: 400;\">is unlikely to happen, using it for your benefit is by far the safer bet.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"8_The_Choice_of_Digital_Assistants_Will_Grow\"><\/span><strong>8. The Choice of Digital Assistants Will Grow<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3925 size-full\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/01\/unnamed-13.jpg\" alt=\"Choice of Digital Assistants are people using\" width=\"512\" height=\"195\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/01\/unnamed-13.jpg 512w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2022\/01\/unnamed-13-300x114.jpg 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Source: <\/span><a href=\"https:\/\/advertiseonbing-blob.azureedge.net\/blob\/bingads\/media\/insight\/whitepapers\/2019\/04%20apr\/voice-report\/bingads_2019_voicereport.pdf\" rel=\"nofollow\"><span style=\"font-weight: 400;\">Microsoft Bing<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Your customers are a diverse group, each with their own quirks and needs. Some will be ardently committed to Apple products, others Android all the way. Whatever the type of user there will be a service provider for them.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the likes of Apple and Amazon reaching into every home, the likelihood that your customer base won\u2019t have access to conversation tech is significantly reduced. Again, this will mean putting into place best practice for building and scaling your ecommerce platform to work with these tech giants.\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Take_Aways\"><\/span><strong>The Take Aways<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Conversation tech for ecommerce platforms is going nowhere. In the next five years it will almost certainly be the most widely used method of selling to and communicating with customers. This isn\u2019t isn\u2019t just limited to a pocket of the world but is set to become a global phenomenon.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can create significant differentiation from your competitors by providing the perfect customer experience using this technology and the great thing is you can scale it as your business grows and grows.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But getting found first is the challenge. Traditional SEO methods may need to be adapted to voice search but the cornerstone of these practises remains the same and that\u2019s pinning down exact customer intent. When you know exactly what your customer needs then you can adapt your response and become their go-to product or service provider.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Not so long ago in the distant past, just getting visitors to your ecommerce website was the number one goal for many businesses. Taking them &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/botsify.com\/blog\/conversation-tech-in-ai-future-of-ecommerce\/\"> <span class=\"screen-reader-text\">8 key stats showing why conversation tech is the future of ecommerce<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":141,"featured_media":3930,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[73],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Stats showing why conversation tech is the future of ecommerce<\/title>\n<meta name=\"description\" content=\"Discover how conversation tech is transforming ecommerce. Learn how AI-powered chatbots are driving sales and enhancing customer experiences\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/botsify.com\/blog\/conversation-tech-in-ai-future-of-ecommerce\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Stats showing why conversation tech is the future of ecommerce\" \/>\n<meta property=\"og:description\" content=\"Discover how conversation tech is transforming ecommerce. 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