{"id":3048,"date":"2021-06-22T11:37:03","date_gmt":"2021-06-22T11:37:03","guid":{"rendered":"https:\/\/botsify.com\/blog\/?p=3048"},"modified":"2025-07-28T07:58:36","modified_gmt":"2025-07-28T07:58:36","slug":"how-to-build-a-whatsapp-chatbot-a-simple-guide","status":"publish","type":"post","link":"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/","title":{"rendered":"How to build a WhatsApp chatbot? A simple guide"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">During this pandemic, the use of WhatsApp has increased up to 40%. In the earlier days of the pandemic use of WhatsApp was 27% but it got bumped in the mid-range. However, for many countries in later days the usage hit 51%. <\/span><span style=\"font-weight: 400;\">But what is this to do with you or your business? <\/span><span style=\"font-weight: 400;\">If you give it a deeper thought you would understand how helpful this can be for your business. Wondering how? With a <\/span><i><span style=\"font-weight: 400;\"><strong>WhatsApp Chatbot<\/strong>.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">The most amazing thing about WhatsApp is that <\/span><strong><i>\u201cif you get a text, you\u2019d open it \u2014 there is no other folder where your message lands. Therefore, there are more than 90% chances that the receiver will open up the message\u201d<\/i><\/strong><span style=\"font-weight: 400;\"> So, why not use this feature for ultimate and instant business growth.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before indulging in the building of a WhatsApp chatbot, take a short tour of the basics of a WhatsApp chatbot.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3066\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/whatsapp.png\" alt=\"whatsapp bot\" width=\"578\" height=\"276\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/whatsapp.png 578w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/whatsapp-300x143.png 300w\" sizes=\"(max-width: 578px) 100vw, 578px\" \/><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_69_1 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #fee22e;color:#fee22e\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #fee22e;color:#fee22e\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#What_Is_WhatsApp_API\" title=\"What Is WhatsApp API?\">What Is WhatsApp API?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#What_Is_A_WhatsApp_Business\" title=\"What Is A WhatsApp Business?\">What Is A WhatsApp Business?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#What_Is_A_WhatsApp_Chatbot\" title=\"What Is A WhatsApp Chatbot?\">What Is A WhatsApp Chatbot?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#How_To_Start_Building_WhatsApp_Chatbot_At_Ease\" title=\"How To Start Building WhatsApp Chatbot At Ease?\">How To Start Building WhatsApp Chatbot At Ease?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#Step_01_Sign_Up\" title=\"Step 01: Sign Up\">Step 01: Sign Up<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#Step_02_Create_Your_Very_First_Story\" title=\"Step 02: Create Your Very First Story\">Step 02: Create Your Very First Story<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#Step_03_Test_Your_Bot\" title=\"Step 03: Test Your Bot\">Step 03: Test Your Bot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#Step_04_Connect_To_Whatsapp_Business_Account\" title=\"Step 04: Connect To Whatsapp Business Account\">Step 04: Connect To Whatsapp Business Account<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#Test_Your_WhatsApp_Chatbot\" title=\"Test Your WhatsApp Chatbot\">Test Your WhatsApp Chatbot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#Step_05_Confirmation\" title=\"Step 05: Confirmation\">Step 05: Confirmation<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#Video_Explanation\" title=\"Video Explanation:\">Video Explanation:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#Why_Have_A_WhatsApp_Chatbot\" title=\"Why Have A WhatsApp Chatbot?\">Why Have A WhatsApp Chatbot?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#Enhanced_Customer_Support\" title=\"Enhanced Customer Support:\">Enhanced Customer Support:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#2_Improves_Marketing_Opportunities\" title=\"2. Improves Marketing Opportunities:\">2. Improves Marketing Opportunities:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#3_Provide_Customers_With_The_Most_Convenient_Access_Possible\" title=\"3. Provide Customers With The Most Convenient Access Possible:\">3. Provide Customers With The Most Convenient Access Possible:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#4_Creating_A_Distinct_Brand_Identity\" title=\"4. Creating A Distinct Brand Identity:\">4. Creating A Distinct Brand Identity:<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#Your_Competitors_Are_Using_WhatsApp_Chatbot\" title=\"Your Competitors Are Using WhatsApp Chatbot\">Your Competitors Are Using WhatsApp Chatbot<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#E-Commerce_Industry\" title=\"E-Commerce Industry:\">E-Commerce Industry:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#Real_Estate\" title=\"Real Estate:\">Real Estate:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#Travel_Industry\" title=\"Travel Industry:\">Travel Industry:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#Health_Industry\" title=\"Health Industry:\">Health Industry:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#Try_Building_Your_Own_WhatsApp_Chatbot\" title=\"Try Building Your Own WhatsApp Chatbot\">Try Building Your Own WhatsApp Chatbot<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"What_Is_WhatsApp_API\"><\/span><span style=\"font-weight: 400;\">What Is WhatsApp API?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><a href=\"https:\/\/testsigma.com\/automated-api-testing\">Application Programming Interface (API)<\/a> is a software middleman that allows two apps to communicate with one another. You use APIs every time you go to get information from a website, send an instant message on Facebook, or check the weather forecast. With this, having an <a href=\"https:\/\/rapidapi.com\/blog\/api-management\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/rapidapi.com\/blog\/api-management\/&amp;source=gmail&amp;ust=1645610750430000&amp;usg=AOvVaw2ye_phHgay5mgb0Rad8LFt\">API manager<\/a>\u00a0can help with common problems when it comes down to your favorite app&#8217;s functionality and ease of use.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_Is_A_WhatsApp_Business\"><\/span><span style=\"font-weight: 400;\">What Is A WhatsApp Business?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">WhatsApp Business is a free-to-download smartphone application for small businesses that was launched by WhatsApp. The app allows you to communicate with your consumers, highlight your products, and respond to client inquiries.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You may establish a catalog to exhibit your products and use unique capabilities to automate, sort, and respond to consumer communications using <a href=\"https:\/\/sleekflow.io\/channels\/whatsapp-business-api\">WhatsApp Business<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">WhatsApp is for everyone, including small, medium, and large businesses. As a result, the platform made <a href=\"https:\/\/customwhatsapp.magecomp.com\/\">WhatsApp API<\/a> available to medium and large organizations. Companies can use the API to provide customer assistance and send notifications to customers.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_Is_A_WhatsApp_Chatbot\"><\/span><span style=\"font-weight: 400;\">What Is A WhatsApp Chatbot?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A WhatsApp chatbot is an automated software that runs on the WhatsApp network and is powered by rules or artificial intelligence (AI). People converse with the WhatsApp chatbot through the chat interface, as if they were conversing with a real person. It&#8217;s a set of automated WhatsApp responses that mimics a human conversation.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3067\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/whatsapp-2.jpg\" alt=\"whatsapp chatbot\" width=\"900\" height=\"556\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/whatsapp-2.jpg 900w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/whatsapp-2-300x185.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/whatsapp-2-768x474.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_To_Start_Building_WhatsApp_Chatbot_At_Ease\"><\/span><span style=\"font-weight: 400;\">How To Start Building WhatsApp Chatbot At Ease?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The creating process might seem very tricky and troublesome but here in this guide, you will learn to create a <a href=\"https:\/\/botsify.com\/whatsapp-chatbot\">WhatsApp chatbot<\/a> with ease in 5 simple steps.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_01_Sign_Up\"><\/span><span style=\"font-weight: 400;\">Step 01: Sign Up<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The first and foremost important step is to <\/span><a href=\"https:\/\/app.botsify.com\/register\"><span style=\"font-weight: 400;\">sign up<\/span><\/a><span style=\"font-weight: 400;\"> by entering the basic details. Once the signup process is completed then sign in with the information you entered.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-6261\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/07\/Screenshot_1-1024x474.png\" alt=\"Register\" width=\"1024\" height=\"474\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/07\/Screenshot_1-1024x474.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/07\/Screenshot_1-300x139.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/07\/Screenshot_1-768x355.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/07\/Screenshot_1.png 1353w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">After a successful sign-in, you will be landed on the dashboard where you can start creating your very first bot.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-6291\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/Screenshot_2-1024x473.png\" alt=\"Dashboard\" width=\"1024\" height=\"473\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/Screenshot_2-1024x473.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/Screenshot_2-300x139.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/Screenshot_2-768x355.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/Screenshot_2.png 1352w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_02_Create_Your_Very_First_Story\"><\/span><span style=\"font-weight: 400;\">Step 02: Create Your Very First Story<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The story can be created by tapping on &#8220;create a story&#8221;, selecting from the chatbot AI. Here you can add user and bot responses, add media blocks, and then save the story.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-6263\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/07\/Screenshot_12-1024x475.png\" alt=\"Story\" width=\"1024\" height=\"475\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/07\/Screenshot_12-1024x475.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/07\/Screenshot_12-300x139.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/07\/Screenshot_12-768x356.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/07\/Screenshot_12.png 1351w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, the media block includes; text, image, image slider, audio, video, and underneath every section there are numerous plugins to create your story appealing to the user.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-6292\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/Media-Block-Create-1024x474.png\" alt=\"Media Block Create\" width=\"1024\" height=\"474\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/Media-Block-Create-1024x474.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/Media-Block-Create-300x139.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/Media-Block-Create-768x356.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/Media-Block-Create.png 1350w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_03_Test_Your_Bot\"><\/span><span style=\"font-weight: 400;\">Step 03: Test Your Bot<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The next is to test your bot and see how your bot looks. Find the icon &#8220;test your bot&#8221; at the very right top, and start testing your bot.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-6264\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/07\/Screenshot_2-1024x475.jpg\" alt=\"Test your Bot\" width=\"1024\" height=\"475\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/07\/Screenshot_2-1024x475.jpg 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/07\/Screenshot_2-300x139.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/07\/Screenshot_2-768x356.jpg 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/07\/Screenshot_2.jpg 1350w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_04_Connect_To_Whatsapp_Business_Account\"><\/span><span style=\"font-weight: 400;\">Step 04: Connect To Whatsapp Business Account<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Go to settings and tap &#8220;Publish bot&#8221; connect your bot with Whatsapp Business Account. In order to use the service for WhatsApp, you need to fill in your form.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After approval of your request, you will be granted a connection to use your bot with WhatsApp.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-6293\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/Whahtsapp-Publish-1024x475.jpg\" alt=\"WhatsApp Publish\" width=\"1024\" height=\"475\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/Whahtsapp-Publish-1024x475.jpg 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/Whahtsapp-Publish-300x139.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/Whahtsapp-Publish-768x356.jpg 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/Whahtsapp-Publish.jpg 1352w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, before applying for a WhatsApp business account, you can test out your bot on WhatsApp.<\/span><\/p>\n<section class=\"bt-blog-inline-subs-wrap\">\n<div class=\"bt-blog-inline-subs-inr inline-subs-v3\">\n<h3><span class=\"ez-toc-section\" id=\"Test_Your_WhatsApp_Chatbot\"><\/span>Test Your WhatsApp Chatbot<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"inline-subs-cta\"><a class=\"bt-glb-btn\" href=\"https:\/\/web.whatsapp.com\/send?phone=923313014733&amp;text=Start%20Bot%115062\" target=\"_blank\" rel=\"noopener noreferrer\">Click here!<\/a><\/div>\n<\/div>\n<\/section>\n<p><span style=\"font-weight: 400;\">Upon messaging you will be asked to enter the ID of your bot. After entering the bot id your test mode will start.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_05_Confirmation\"><\/span><span style=\"font-weight: 400;\">Step 05: Confirmation<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">After sending the request. The management will look upon it and forward it to WhatsApp\u2019s respected department.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The complete procedure may take 02 to 03 days, and after that, you can start your WhatsApp chatbot usage.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Video_Explanation\"><\/span><span style=\"font-weight: 400;\">Video Explanation:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">For ease in onboarding with the WhatsApp chatbot, here is a detailed video about it:<\/span><\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/T1PN3n1HuTM\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Why_Have_A_WhatsApp_Chatbot\"><\/span><span style=\"font-weight: 400;\">Why Have A WhatsApp Chatbot?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The WhatsApp chatbot platform empowers businesses to deliver customized recommendations to clients by evaluating their historical data and prior transactions. By employing WhatsApp chatbot integration, a business may automate repetitive marketing processes, helping the sales and marketing team to focus more on generating leads.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Enhanced_Customer_Support\"><\/span><span style=\"font-weight: 400;\">Enhanced Customer Support:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The WhatsApp chatbot platform is designed to integrate with CRM, <a href=\"https:\/\/www.manuonline.com\/blog\/what-is-an-erp-management-system-and-how-do-they-work\/\">ERP<\/a>, and other business systems, allowing for seamless communication between businesses and their consumers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Creating a WhatsApp chatbot can assist businesses with a range of activities, including:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\">Reminders, alerts, and notifications are sent out<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Real-time responses to client complaints and inquiries<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Assisting clients in browsing the product catalog<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Sending status and resolution updates on tickets<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Getting feedback from customers<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Customers may now contact customer service without having to queue or listen to unpleasant interactive voice answers. Furthermore, because WhatsApp chatbots are available 24 hours a day, businesses do not need to ensure those customer support agents are available at all times.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Improves_Marketing_Opportunities\"><\/span><span style=\"font-weight: 400;\">2. Improves Marketing Opportunities:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">For a lot of events such as;\u00a0 events, new arrivals, new services, new offers\/discounts many businesses use WhatsApp chatbots to promote their products and services. Not only domestically but globally too! Also, the WhatsApp chatbot helps the entire business to offer personalized recommendations to customers only by analyzing their data and purchases.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also, organizations can send <a href=\"https:\/\/bramlettresidential.com\/blog\/are-real-estate-newsletters-effective-effective-strategies-for-2022\/\">monthly newsletters<\/a> and promotional notifications to the customers who have signed up for it. By employing WhatsApp chatbot integration, a business may automate repetitive marketing processes, helping the sales and marketing team to focus more on generating leads.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3068\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/whatsapp-1.png\" alt=\"whatsapp bot\" width=\"609\" height=\"266\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/whatsapp-1.png 609w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/whatsapp-1-300x131.png 300w\" sizes=\"(max-width: 609px) 100vw, 609px\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Provide_Customers_With_The_Most_Convenient_Access_Possible\"><\/span><span style=\"font-weight: 400;\">3. Provide Customers With The Most Convenient Access Possible:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Customers no longer need to download a separate application or visit a company&#8217;s official website to contact them via a WhatsApp chatbot. Customers just communicate with a WhatsApp chatbot in the same way they would with any other contact on the platform. If the chatbot is unable to assist a customer, the customer will be directed to a human agent.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Creating_A_Distinct_Brand_Identity\"><\/span><span style=\"font-weight: 400;\">4. Creating A Distinct Brand Identity:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Giving your WhatsApp chatbot a brand personality (a generic human persona) can help users connect with the brand and increase their loyalty. The organization&#8217;s consumer engagement and revenues can considerably enhance with a well-established brand identity.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Your_Competitors_Are_Using_WhatsApp_Chatbot\"><\/span><span style=\"font-weight: 400;\">Your Competitors Are Using WhatsApp Chatbot<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"E-Commerce_Industry\"><\/span><span style=\"font-weight: 400;\">E-Commerce Industry:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">E-commerce would be the most suitable industry for an AI chatbot on WhatsApp. All consumer buying steps take place online in the e-commerce business. Hundreds of millions of people use their smartphones to shop for products online. These people are unconcerned about platforms that aren&#8217;t responsive, such as blogs, emails, or static landing sites. Businesses can offer data, answer questions, collect orders, solicit feedback, handle refunds\/returns, and more with a single AI chatbot on WhatsApp.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here is an example of an eCommerce store:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3062 \" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/1b-514x1024.png\" alt=\"\" width=\"292\" height=\"584\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Real_Estate\"><\/span>Real Estate:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The stakes of acquiring or losing a potential client in the real estate market are extremely high. Any lost lead makes a considerable effect on the expected revenue. With a WhatsApp chatbot for the organization, a real estate agent would catch and qualify valuable leads 24 hours a day, seven days a week. That&#8217;s before the leads become qualified without the need for human intervention. An AI chatbot can use its conversational abilities to collect names, location preferences, budget, contact details, and other information to assess a lead&#8217;s efficiency. Then it may swiftly pass all of the high-quality results to realtors over the same chat site.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Travel_Industry\"><\/span><span style=\"font-weight: 400;\">Travel Industry:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In the travel and hotel industries, businesses must deal with traffic 24 hours a day, seven days a week. Customers can visit the site whenever they want, click on an advertisement, or contact customer care. It appears to be difficult to answer queries, create leads, and provide assistance without being available 24 hours a day, seven days a week. Travel and hospitality companies can use a WhatsApp chatbot to direct such requests to their AI-powered chatbot.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here is an example of the travel industry:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3064 \" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/3b-514x1024.png\" alt=\"\" width=\"286\" height=\"570\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/3b-514x1024.png 514w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/3b-150x300.png 150w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/3b-768x1531.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/3b-770x1536.png 770w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/3b-1027x2048.png 1027w\" sizes=\"(max-width: 286px) 100vw, 286px\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Health_Industry\"><\/span>Health Industry:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Chatbots provide instant conversational responses and make connecting simple for patients. And when implemented properly, they can help care providers to surpass patient expectations and improve patient outcomes. Therefore, the health industry has been using chatbots for so long and it certainly has shown results. From tracking the records of the clients to informing users about the hospital and availability of the doctors, chatbots can do it.<\/p>\n<p>Here is an example of the health industry:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3063\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/2b.png\" alt=\"\" width=\"289\" height=\"576\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/2b.png 3800w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/2b-150x300.png 150w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/2b-514x1024.png 514w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/2b-768x1531.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/2b-770x1536.png 770w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/2b-1027x2048.png 1027w\" sizes=\"(max-width: 289px) 100vw, 289px\" \/><\/p>\n<section class=\"bt-blog-inline-subs-wrap\">\n<div class=\"bt-blog-inline-subs-inr inline-subs-v3\">\n<h3><span class=\"ez-toc-section\" id=\"Try_Building_Your_Own_WhatsApp_Chatbot\"><\/span>Try Building Your Own WhatsApp Chatbot<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Gather quality leads and respond to your customers in real time!<\/p>\n<div class=\"inline-subs-cta\"><a class=\"bt-glb-btn\" href=\"botsify.com\/register\" target=\"_blank\" rel=\"noopener noreferrer\">Create Now!<\/a><\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>During this pandemic, the use of WhatsApp has increased up to 40%. In the earlier days of the pandemic use of WhatsApp was 27% but &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/\"> <span class=\"screen-reader-text\">How to build a WhatsApp chatbot? A simple guide<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":40,"featured_media":3070,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[117,162],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to build a WhatsApp chatbot for your business easily<\/title>\n<meta name=\"description\" content=\"Learn how to build a WhatsApp chatbot to automate customer communication, boost engagement, and support users directly on their favorite app.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to build a WhatsApp chatbot for your business easily\" \/>\n<meta property=\"og:description\" content=\"Learn how to build a WhatsApp chatbot to automate customer communication, boost engagement, and support users directly on their favorite app.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/\" \/>\n<meta property=\"og:site_name\" content=\"Botsify\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/botsifyapp\" \/>\n<meta property=\"article:published_time\" content=\"2021-06-22T11:37:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-28T07:58:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/06\/May_banner-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Alishba Memon\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alishba Memon\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/botsify.com\/blog\/how-to-build-a-whatsapp-chatbot-a-simple-guide\/\"},\"author\":{\"name\":\"Alishba Memon\",\"@id\":\"https:\/\/botsify.com\/blog\/#\/schema\/person\/c7441c1b0f6a7c6f4c315e0d0759984f\"},\"headline\":\"How to build a WhatsApp chatbot? 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