{"id":2946,"date":"2021-05-21T05:43:48","date_gmt":"2021-05-21T05:43:48","guid":{"rendered":"https:\/\/botsify.com\/blog\/?p=2946"},"modified":"2024-12-26T13:31:37","modified_gmt":"2024-12-26T13:31:37","slug":"chatbots-conversion-of-customers","status":"publish","type":"post","link":"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/","title":{"rendered":"How chatbots can convert different types of customers"},"content":{"rendered":"<p><span style=\"font-size: 16px;\">Chatbots are like denim outfits of the tech industry. Not only are they the current hottest trend, but they also don&#8217;t seem to be going out of style anytime soon. Before chatbots came onto the scene, many brands grappled with figuring out the wants and needs of customers. However, everything has changed with the introduction of <\/span><a style=\"font-size: 16px; background-color: #ffffff;\" href=\"https:\/\/www.bigcommerce.com\/blog\/chatbots\/#chatbots-now-and-in-our-future\">AI-enabled chatbots<\/a><span style=\"font-size: 16px;\">.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2947\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/05\/image-8.png\" alt=\"\" width=\"302\" height=\"453\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/05\/image-8.png 302w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/05\/image-8-200x300.png 200w\" sizes=\"(max-width: 302px) 100vw, 302px\" \/><\/p>\n<p><a href=\"https:\/\/unsplash.com\/photos\/pi9W2dWDdak?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditShareLink\"><em>Source<\/em><\/a><\/p>\n<p>With this relatively novel invention, brands and companies can now provide a more personalized experience for customers. In fact, utilizing a customer service chatbot can exponentially increase a brand&#8217;s chances of conversion and cut down running costs.<\/p>\n<p>But how exactly? Read on to find out.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_69_1 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #fee22e;color:#fee22e\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #fee22e;color:#fee22e\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#Chatbots_What_Are_They\" title=\"Chatbots: What Are They?\">Chatbots: What Are They?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#How_Chatbots_Can_Increase_Conversions\" title=\"How Chatbots Can Increase Conversions\">How Chatbots Can Increase Conversions<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#Chatbots_shorten_the_sales_process\" title=\"Chatbots shorten the sales process\">Chatbots shorten the sales process<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#Chatbots_can_gain_insights_into_consumer_behavior_and_use_this_information_to_upsell\" title=\"Chatbots can gain insights into consumer behavior and use this information to upsell\">Chatbots can gain insights into consumer behavior and use this information to upsell<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#Chatbots_help_to_provide_top-notch_customer_service\" title=\"Chatbots help to provide top-notch customer service\">Chatbots help to provide top-notch customer service<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#To_Wrap_Up\" title=\"To Wrap Up\">To Wrap Up<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Chatbots_What_Are_They\"><\/span>Chatbots: What Are They?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A chatbot is a software service &#8211; usually powered by artificial intelligence &#8211; that customers can interact with through a chat interface. This big bot is usually available on a brand&#8217;s website or social media platforms.<\/p>\n<p>Let\u2019s give a visual description of how chatbots work using a <a href=\"https:\/\/venngage.com\/blog\/use-case-diagram-example\/\">business use case example<\/a>. A customer has just heard about your new <a href=\"https:\/\/essayusa.com\/\">college essay writing service<\/a>, and as expected, they have a lot of burning questions. Of course, they could go through your website to find the answers to these questions, but no one wants to spend hours scrolling through the site&#8217;s landing page for information that may not even be there.<\/p>\n<p>Instead of making your site visitors go through all that hassle, you could create a chatbot that they could interact with. This way, they can ask all questions directly instead of going on a virtual treasure hunt.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_Chatbots_Can_Increase_Conversions\"><\/span>How Chatbots Can Increase Conversions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>As you probably already know, chatbots don\u2019t just whip out conversions from the thin air by waving a magical wand. In this article, we will discuss how you can use chatbots to generate leads and conversions for your website. So let\u2019s get down to brass tacks.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Chatbots_shorten_the_sales_process\"><\/span>Chatbots shorten the sales process<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2948\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/05\/image-9.jpg\" alt=\"\" width=\"628\" height=\"420\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/05\/image-9.jpg 628w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/05\/image-9-300x201.jpg 300w\" sizes=\"(max-width: 628px) 100vw, 628px\" \/><\/p>\n<p><a href=\"https:\/\/unsplash.com\/photos\/hND1OG3q67k?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditShareLink\"><em>Source<\/em><\/a><\/p>\n<p>There are many reasons why a customer would abandon their shopping cart, and an unnecessarily long <a href=\"https:\/\/blog.close.com\/how-to-build-a-sales-process-that-gets-results\/\">sales process<\/a> is one of them. According to a recent study, about <a href=\"https:\/\/neilpatel.com\/blog\/5-ecommerce-stats\/\">23% of online shoppers<\/a> often abandon their carts simply because they were required to create a user account before checking out.<\/p>\n<p>Picture this scenario: you\u2019re standing in line at the supermarket, waiting for the cashier to ring up your order. However, they keep droning on and on about how you need to register for a coupon before they can pack your items. Sounds frustrating and outrightly ludicrous, doesn\u2019t it? Well, that\u2019s exactly how your customers may feel when they have to go through the same process on your site.<\/p>\n<p>Most website visitors do not want to have to create a new account and fill out forms. As such, they need someone (or something) that can shorten this process for them. If you can provide a <a href=\"https:\/\/www.botsify.com\/\">chatbot<\/a> that serves as a personal assistant and makes shopping seamless, you\u2019ll have fewer abandoned carts and more conversions.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Chatbots_can_gain_insights_into_consumer_behavior_and_use_this_information_to_upsell\"><\/span>Chatbots can gain insights into consumer behavior and use this information to upsell<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Since most chatbots are cloud-based, they have access to customer databases and can gain insights into customer behavior just by tapping into this well of information. For instance, let\u2019s assume a customer purchases a prom dress via the chatbot interface. The chatbot could suggest a matching clutch purse or a pair of heels, thereby upselling easily.<\/p>\n<p>Some brands such as OHRA Direct have already harnessed the potentials that come with having a proactive chatbot. In 2017, the brand launched an automated, proactive chatbot that popped up on relevant pages and struck up engaging conversations with site visitors. The result? A 35% increase in online conversion rates.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Chatbots_help_to_provide_top-notch_customer_service\"><\/span>Chatbots help to provide top-notch customer service<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Branding is powerful. But you know what\u2019s more powerful when it comes to sales and conversions? Customer service. The modern customer expects to be treated like a king. As such, they expect your customer service team to dote on them 24\/7. Of course, this isn\u2019t too much to ask for as everyone deserves excellent services. The only catch is that your customer service team may not be able to handle it. If your site visitors aren\u2019t getting the kind of service they expect, you\u2019ll be leaving money on the table and losing important leads in the long run.<\/p>\n<p>However, a visual chatbot can help to answer the numerous queries that customers may have and point them in the right direction. This way, you can provide excellent customer service without having to overwork your human agents.<\/p>\n<p><strong>Pro Tip<\/strong>: If your customer demographic is made up of visitors from different parts of the world, you may want to create a <a href=\"https:\/\/botsify.com\/blog\/multilingual-chatbots\/\">multilingual bot<\/a> to ensure ease of communication.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"To_Wrap_Up\"><\/span>To Wrap Up<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Artificial intelligence is here to stay, and contrary to what most conspiracy theorists think, it\u2019s not here to simply take over the world. Rather, it can help to increase efficiency and productivity for most brands out there. If you\u2019re struggling with generating leads and conversions, then a big bot might just be what you need.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chatbots are like denim outfits of the tech industry. Not only are they the current hottest trend, but they also don&#8217;t seem to be going &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/\"> <span class=\"screen-reader-text\">How chatbots can convert different types of customers<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":84,"featured_media":2951,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[73],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How chatbots can convert different types of customers<\/title>\n<meta name=\"description\" content=\"Learn how chatbots can convert different types of customers. Boost engagement, and increase conversions with chatbot technology\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How chatbots can convert different types of customers\" \/>\n<meta property=\"og:description\" content=\"Learn how chatbots can convert different types of customers. Boost engagement, and increase conversions with chatbot technology\" \/>\n<meta property=\"og:url\" content=\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/\" \/>\n<meta property=\"og:site_name\" content=\"Botsify\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/botsifyapp\" \/>\n<meta property=\"article:published_time\" content=\"2021-05-21T05:43:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-26T13:31:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/05\/31-1-1024x600-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Amanda Dudley\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Amanda Dudley\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/\"},\"author\":{\"name\":\"Amanda Dudley\",\"@id\":\"https:\/\/botsify.com\/blog\/#\/schema\/person\/1ac1b985b061ee4c2378064f6e950374\"},\"headline\":\"How chatbots can convert different types of customers\",\"datePublished\":\"2021-05-21T05:43:48+00:00\",\"dateModified\":\"2024-12-26T13:31:37+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/\"},\"wordCount\":854,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/botsify.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/05\/31-1-1024x600-1.jpg\",\"articleSection\":[\"Guest Blog\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/\",\"url\":\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/\",\"name\":\"How chatbots can convert different types of customers\",\"isPartOf\":{\"@id\":\"https:\/\/botsify.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/05\/31-1-1024x600-1.jpg\",\"datePublished\":\"2021-05-21T05:43:48+00:00\",\"dateModified\":\"2024-12-26T13:31:37+00:00\",\"description\":\"Learn how chatbots can convert different types of customers. Boost engagement, and increase conversions with chatbot technology\",\"breadcrumb\":{\"@id\":\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#primaryimage\",\"url\":\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/05\/31-1-1024x600-1.jpg\",\"contentUrl\":\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/05\/31-1-1024x600-1.jpg\",\"width\":1024,\"height\":600},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"blog\",\"item\":\"https:\/\/botsify.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How chatbots can convert different types of customers\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/botsify.com\/blog\/#website\",\"url\":\"https:\/\/botsify.com\/blog\/\",\"name\":\"Botsify\",\"description\":\"Botsify\u2019s blog covers AI Agents, Agentic AI, and automation trends. Learn how to build and scale intelligent agent systems.\",\"publisher\":{\"@id\":\"https:\/\/botsify.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/botsify.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/botsify.com\/blog\/#organization\",\"name\":\"Botsify\",\"url\":\"https:\/\/botsify.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/botsify.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2025\/09\/Botsify-Logo-180x60-1.png\",\"contentUrl\":\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2025\/09\/Botsify-Logo-180x60-1.png\",\"width\":563,\"height\":188,\"caption\":\"Botsify\"},\"image\":{\"@id\":\"https:\/\/botsify.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/botsifyapp\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/botsify.com\/blog\/#\/schema\/person\/1ac1b985b061ee4c2378064f6e950374\",\"name\":\"Amanda Dudley\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/botsify.com\/blog\/#\/schema\/person\/image\/3bafd2cddacca384624fb0810a367740\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/e36af48d7841bbad847760bdd675c63e?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/e36af48d7841bbad847760bdd675c63e?s=96&d=mm&r=g\",\"caption\":\"Amanda Dudley\"},\"description\":\"With a Ph.D. in History from Stanford University, Amanda Dudley has spent most of her life teaching and helping students improve their academic performance. Currently, she works as a part-time essay writer at EssayUSA, where she helps students deliver well-written essays and academic projects.\",\"url\":\"https:\/\/botsify.com\/blog\/author\/dudaley-ama\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How chatbots can convert different types of customers","description":"Learn how chatbots can convert different types of customers. Boost engagement, and increase conversions with chatbot technology","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/","og_locale":"en_US","og_type":"article","og_title":"How chatbots can convert different types of customers","og_description":"Learn how chatbots can convert different types of customers. Boost engagement, and increase conversions with chatbot technology","og_url":"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/","og_site_name":"Botsify","article_publisher":"https:\/\/www.facebook.com\/botsifyapp","article_published_time":"2021-05-21T05:43:48+00:00","article_modified_time":"2024-12-26T13:31:37+00:00","og_image":[{"width":1024,"height":600,"url":"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/05\/31-1-1024x600-1.jpg","type":"image\/jpeg"}],"author":"Amanda Dudley","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Amanda Dudley","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#article","isPartOf":{"@id":"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/"},"author":{"name":"Amanda Dudley","@id":"https:\/\/botsify.com\/blog\/#\/schema\/person\/1ac1b985b061ee4c2378064f6e950374"},"headline":"How chatbots can convert different types of customers","datePublished":"2021-05-21T05:43:48+00:00","dateModified":"2024-12-26T13:31:37+00:00","mainEntityOfPage":{"@id":"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/"},"wordCount":854,"commentCount":0,"publisher":{"@id":"https:\/\/botsify.com\/blog\/#organization"},"image":{"@id":"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#primaryimage"},"thumbnailUrl":"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/05\/31-1-1024x600-1.jpg","articleSection":["Guest Blog"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/","url":"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/","name":"How chatbots can convert different types of customers","isPartOf":{"@id":"https:\/\/botsify.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#primaryimage"},"image":{"@id":"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#primaryimage"},"thumbnailUrl":"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/05\/31-1-1024x600-1.jpg","datePublished":"2021-05-21T05:43:48+00:00","dateModified":"2024-12-26T13:31:37+00:00","description":"Learn how chatbots can convert different types of customers. Boost engagement, and increase conversions with chatbot technology","breadcrumb":{"@id":"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#primaryimage","url":"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/05\/31-1-1024x600-1.jpg","contentUrl":"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/05\/31-1-1024x600-1.jpg","width":1024,"height":600},{"@type":"BreadcrumbList","@id":"https:\/\/botsify.com\/blog\/chatbots-conversion-of-customers\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"blog","item":"https:\/\/botsify.com\/blog\/"},{"@type":"ListItem","position":2,"name":"How chatbots can convert different types of customers"}]},{"@type":"WebSite","@id":"https:\/\/botsify.com\/blog\/#website","url":"https:\/\/botsify.com\/blog\/","name":"Botsify","description":"Botsify\u2019s blog covers AI Agents, Agentic AI, and automation trends. Learn how to build and scale intelligent agent systems.","publisher":{"@id":"https:\/\/botsify.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/botsify.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/botsify.com\/blog\/#organization","name":"Botsify","url":"https:\/\/botsify.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/botsify.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2025\/09\/Botsify-Logo-180x60-1.png","contentUrl":"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2025\/09\/Botsify-Logo-180x60-1.png","width":563,"height":188,"caption":"Botsify"},"image":{"@id":"https:\/\/botsify.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/botsifyapp"]},{"@type":"Person","@id":"https:\/\/botsify.com\/blog\/#\/schema\/person\/1ac1b985b061ee4c2378064f6e950374","name":"Amanda Dudley","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/botsify.com\/blog\/#\/schema\/person\/image\/3bafd2cddacca384624fb0810a367740","url":"https:\/\/secure.gravatar.com\/avatar\/e36af48d7841bbad847760bdd675c63e?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e36af48d7841bbad847760bdd675c63e?s=96&d=mm&r=g","caption":"Amanda Dudley"},"description":"With a Ph.D. in History from Stanford University, Amanda Dudley has spent most of her life teaching and helping students improve their academic performance. Currently, she works as a part-time essay writer at EssayUSA, where she helps students deliver well-written essays and academic projects.","url":"https:\/\/botsify.com\/blog\/author\/dudaley-ama\/"}]}},"authors":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/posts\/2946"}],"collection":[{"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/users\/84"}],"replies":[{"embeddable":true,"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/comments?post=2946"}],"version-history":[{"count":1,"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/posts\/2946\/revisions"}],"predecessor-version":[{"id":9793,"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/posts\/2946\/revisions\/9793"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/media\/2951"}],"wp:attachment":[{"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/media?parent=2946"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/categories?post=2946"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/botsify.com\/blog\/wp-json\/wp\/v2\/tags?post=2946"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}