{"id":2706,"date":"2021-03-26T08:08:51","date_gmt":"2021-03-26T08:08:51","guid":{"rendered":"https:\/\/botsify.com\/blog\/?p=2706"},"modified":"2025-07-29T12:05:58","modified_gmt":"2025-07-29T12:05:58","slug":"chatbot-workflows-for-more-sales","status":"publish","type":"post","link":"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/","title":{"rendered":"4 righteous chatbot workflows for generating more sales"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Have you ever thought about using chatbots for your business? Chances are, you have, and you also decided it would cause more trouble than provided benefits.\u00a0<\/span><span style=\"font-weight: 400;\">Perhaps you\u2019re already using <a href=\"https:\/\/sceyt.com\/\">live chat API<\/a> and don\u2019t think chatbot workflows are worth it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019re going to cover some compelling reasons (backed by research) why you should give <a href=\"https:\/\/botsify.com\/website-chatbot\">chatbots<\/a> a chance!<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_69_1 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #fee22e;color:#fee22e\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #fee22e;color:#fee22e\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/#What_are_chatbots\" title=\"What are chatbots?\u00a0\">What are chatbots?\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/#Why_chatbots\" title=\"Why chatbots?\">Why chatbots?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/#What_are_chatbot_workflows\" title=\"What are chatbot workflows?\">What are chatbot workflows?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/#Our_favorite_picks\" title=\"Our favorite picks\">Our favorite picks<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/#Manychat\" title=\"Manychat\">Manychat<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/#Flow_XO\" title=\"Flow XO\">Flow XO<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/#Ada\" title=\"Ada\">Ada<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/#Intercom\" title=\"Intercom\">Intercom<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/#Botsify_%E2%80%93_Fully_Managed_Chatbot_Platform\" title=\"Botsify &#8211; Fully Managed Chatbot Platform\">Botsify &#8211; Fully Managed Chatbot Platform<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/#Conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"What_are_chatbots\"><\/span><span style=\"font-weight: 400;\">What are chatbots?\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2707 size-full\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-1.png\" alt=\"What are chatbots\" width=\"579\" height=\"246\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-1.png 579w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-1-300x127.png 300w\" sizes=\"(max-width: 579px) 100vw, 579px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s start with the definition provided by Oxford Languages:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201ca computer program designed to simulate conversation with human users, especially over the internet.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The difference between chatbots and your typical <\/span><a href=\"https:\/\/www.liveagent.com\/live-chat-software\/\" rel=\"nofollow\"><span style=\"font-weight: 400;\">live chat software<\/span><\/a><span style=\"font-weight: 400;\"> is that chatbots don\u2019t require human input once they\u2019re set up.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is excellent because, <\/span><span style=\"font-weight: 400;\">according to IBM, <\/span><b><i>\u201cChatbots can answer 80% of standard questions.\u201d<\/i><\/b><i><span style=\"font-weight: 400;\">.\u00a0<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">There are two primary types of chatbots:\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Regular chatbots.<\/b><span style=\"font-weight: 400;\"> These chatbots offer users a set of questions to choose from and provide an answer per request. They provide a structured conversation flow with features like conditional logic, keyword recognition, calculations, and more.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>AI chatbots.<\/b><span style=\"font-weight: 400;\"> These bots use language processing technology to understand what users are looking for while also allowing them to jump from question to question without ruining the flow. In some cases, this bot type utilizes machine learning to catch question patterns and improve over time without human help.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">There\u2019s no better or worse between these two, as you\u2019ll always pick one based on your customer support needs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Previously you need developers to build a chatbot for your business. Still, these days with a massive uptake of the <a href=\"https:\/\/www.bettyblocks.com\/no-code-low-code-application-development\">\u201cno-code\u201d movement<\/a>, you have a massive list of potential solutions that don\u2019t require any coding skills and only a drag-and-drop setup that anyone can use.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Why_chatbots\"><\/span><span style=\"font-weight: 400;\">Why chatbots?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Many companies saw decent growth when they started implementing chatbots.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The reason?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Their customers loved the improvements it brought, and the benefits gained.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2708 size-full\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-2.png\" alt=\"benefits of chatbots\" width=\"597\" height=\"436\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-2.png 597w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-2-300x219.png 300w\" sizes=\"(max-width: 597px) 100vw, 597px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Source: <\/span><a href=\"https:\/\/www.convinceandconvert.com\/digital-marketing\/6-critical-chatbot-statistics-for-2018\/\" rel=\"nofollow\"><span style=\"font-weight: 400;\">Convince&amp;Convert<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">265 billion customer support requests are made every year, and it costs businesses a whopping $1.3 trillion to service them.<\/span><\/p>\n<p><a href=\"https:\/\/www.gartner.com\/smarterwithgartner\/chatbots-will-appeal-to-modern-workers\/\" rel=\"nofollow\"><span style=\"font-weight: 400;\">According to Gartner<\/span><\/a><span style=\"font-weight: 400;\">, interest in chatbots increased by 160% in 2018. Around 67% of customers used chatbots in 2018, and by the end of 2019, more than a quarter of the population was estimated to be using some kind of chatbot support.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Interestingly enough, <\/span><b><i>\u201cchatbots can cut operational costs by up to 30%.\u201d<\/i><\/b><i><span style=\"font-weight: 400;\">,<\/span><\/i><span style=\"font-weight: 400;\"> according to <\/span><a href=\"https:\/\/chatbotsmagazine.com\/how-with-the-help-of-chatbots-customer-service-costs-could-be-reduced-up-to-30-b9266a369945\" rel=\"nofollow\"><span style=\"font-weight: 400;\">Chatbots Magazine<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We are seeing more and more companies realize they can get back to their customers faster with higher efficiency if they get help from chatbots.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some of the top companies in the world (<\/span><a href=\"https:\/\/www.ibm.com\/blogs\/watson\/2017\/10\/how-chatbots-reduce-customer-service-costs-by-30-percent\/\" rel=\"nofollow\"><span style=\"font-weight: 400;\">hint: AutoDesk<\/span><\/a><span style=\"font-weight: 400;\">) are:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Seeing a huge improvement in response times<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A significant drop in monthly and yearly costs<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Faster resolve time (customer problems get solved quicker)<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">But let\u2019s see which chatbots offer the most unique and authentic chatbot workflow experience.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_are_chatbot_workflows\"><\/span><span style=\"font-weight: 400;\">What are chatbot workflows?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">To put it simply &#8211; They\u2019re systems in place that manage the human interaction with the software. If you press \u201cHi\u201d to the chatbot, what will be its next message?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since all of its messages are pre-designed, the order in which they\u2019ll appear will depend on your interaction with it.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Our_favorite_picks\"><\/span><span style=\"font-weight: 400;\">Our favorite picks<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Manychat\"><\/span><span style=\"font-weight: 400;\">Manychat<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-2710\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-3.png\" alt=\"Manychat conversation\" width=\"264\" height=\"486\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-3.png 395w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-3-163x300.png 163w\" sizes=\"(max-width: 264px) 100vw, 264px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2709\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-4.png\" alt=\"Manychat conversation\" width=\"279\" height=\"502\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-4.png 410w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-4-167x300.png 167w\" sizes=\"(max-width: 279px) 100vw, 279px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">ManyChats is a service that allows you to create chatbots for Facebook Messenger. After visiting their website, we were curious to see what they had in store for us.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They have the following sequence:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The bot informs of the company\u2019s newsletter<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">They provide a funny gif that catches your attention and builds liking<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">They ask you for an email address in a way that would make you feel bad if you choose not to!\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You provide an email after which you\u2019re reaffirmed that you\u2019ve done the right thing.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">We were greeted with funny gifs and images, asking us to join their email list. This approach is wonderful yet highly effective for companies that aren\u2019t hardcore selling but slowly nurturing their customers, so they end up buying with them and not a competitor.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Flow_XO\"><\/span><span style=\"font-weight: 400;\">Flow XO<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Flow XO is very interesting because it has great sequences that help users to:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Navigate through the website with ease.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Subscribe to new content and announcements<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Get answers to their questions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And finally, connect them with human support<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-2712\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-5.png\" alt=\"Flow XO conversation\" width=\"267\" height=\"664\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-5.png 388w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-5-121x300.png 121w\" sizes=\"(max-width: 267px) 100vw, 267px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-2711\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-6.png\" alt=\"Flow XO conversation\" width=\"283\" height=\"504\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-6.png 395w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-6-169x300.png 169w\" sizes=\"(max-width: 283px) 100vw, 283px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">They have the following sequence:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The chatbot doesn\u2019t pretend it\u2019s not a real human &#8211; it embraces it, which is highly preferable in this space.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It clarifies it\u2019s super easy to use and that you won\u2019t get confused no matter what.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It explains what it can help you with and how to do it. This step is crucial because many people don\u2019t fully understand particular chatbots\u2019 limitations, so explaining it beforehand will avoid disappointment.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">This particular chatbot was interesting to us because it kept reminding us (every minute) that the previous question wasn\u2019t answered and that we shouldn\u2019t ignore him. After a few minutes later, we were told it will stop for now.\u00a0<\/span><\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Ada\"><\/span><span style=\"font-weight: 400;\">Ada<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-2714\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-7.png\" alt=\"Ada conversation\" width=\"244\" height=\"289\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-7.png 381w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-7-253x300.png 253w\" sizes=\"(max-width: 244px) 100vw, 244px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-2713\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-8.png\" alt=\"Ada conversation\" width=\"246\" height=\"347\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-8.png 353w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-8-213x300.png 213w\" sizes=\"(max-width: 246px) 100vw, 246px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Ada has some pretty good sales sequence going on here. They start off with a question, \u201cReady to automate 80% of your inquiries?\u201d which just hits the right spot.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yes is the only answer you can give to that, so then they go on to persuade you why they are just the best fit for you in an unobvious way. By trying to educate you and show you how great Ada is! If you ever decide to use Ada as your chatbot, you may also steal this great sales sequence they use.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2715 size-full\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-9.png\" alt=\"chatbot conversation\" width=\"872\" height=\"453\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-9.png 872w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-9-300x156.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-9-768x399.png 768w\" sizes=\"(max-width: 872px) 100vw, 872px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">At the end of your chat, you can also download the whole transcript, which can come in handy if you want to show someone above you why that service is so good without having them go through it.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Intercom\"><\/span><span style=\"font-weight: 400;\">Intercom<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-2717\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-10.png\" alt=\"Intercom conversation\" width=\"223\" height=\"401\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-10.png 285w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-10-167x300.png 167w\" sizes=\"(max-width: 223px) 100vw, 223px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-2716\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-11.png\" alt=\"Intercom conversation\" width=\"220\" height=\"405\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-11.png 278w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-11-163x300.png 163w\" sizes=\"(max-width: 220px) 100vw, 220px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Intercom is a giant in the live-chat and chatbot industry.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It helps you <\/span><a href=\"https:\/\/instasize.com\/blog\/5-fundamentals-to-boost-your-customer-focus\" rel=\"nofollow\"><span style=\"font-weight: 400;\">build customer relationships<\/span><\/a><span style=\"font-weight: 400;\"> through conversational, messenger-based experiences across the customer journey.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What\u2019s interesting about the Intercom chatbot\u2019s approach is that it\u2019s very sales-oriented.\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It asks you what brings you to Intercom.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It welcomes you in an energetic way and asks in what team do you belong to. This approach enables you to personalize your messaging even further, which is essential in building trust and closing sales.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It further tries to qualify you with how many employees your company has. Again, a great move for further qualifying. This is the approach you\u2019d get for talking with a real salesperson, and this chatbot does the boring work for you.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It tries to close the deal with the real person getting back to you through email. Pretty straightforward.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">This approach is highly effective in <\/span><span style=\"font-weight: 400;\">lead-generation<\/span><span style=\"font-weight: 400;\"> scenarios where you\u2019re selling B2B, and every lead counts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Want to build an AI chatbot and get 5x ROI while automating customer support by 80% in 2 months &#8211; Botsify can help.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Botsify_%E2%80%93_Fully_Managed_Chatbot_Platform\"><\/span><span style=\"font-weight: 400;\">Botsify &#8211; Fully Managed Chatbot Platform<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7500 size-large\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/step-1-1024x472.jpg\" alt=\"botsify homepage\" width=\"1024\" height=\"472\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/step-1-1024x472.jpg 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/step-1-300x138.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/step-1-768x354.jpg 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/step-1.jpg 1357w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Botsify enables you to build an<\/span><b> AI chatbot<\/b><span style=\"font-weight: 400;\"> and get <\/span><b>5x ROI<\/b><span style=\"font-weight: 400;\"> while automating customer support by <\/span><b>80% in 2 months<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Interesting, right?\u00a0<\/span><\/p>\n<p><b>8000+ Companies<\/b><span style=\"font-weight: 400;\"> Are Optimizing Chat Experience With Botsify. Additionally, it offers fully managed plans, and its platform is diverse enough to support enterprise-level clients.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By automating your conversation with multiple features, makes virtual interaction with your customers more natural, more engaging, and ultimately, more human.<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b>Generate More Leads with Conversational Forms<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Essentially it allows you to store the captured data into a spreadsheet or a custom CRM. This is important because it allows you to extend your workflow and not get bogged down with a new <\/span><span style=\"font-weight: 400;\">website software<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b>Seamless switching from chatbot support to human support<\/b><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2719 size-full\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-13.png\" alt=\"chatbot support to human support\" width=\"797\" height=\"500\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-13.png 797w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-13-300x188.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-13-768x482.png 768w\" sizes=\"(max-width: 797px) 100vw, 797px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Chatbots can\u2019t resolve every customer problem &#8211; everyone knows that. This is why a fast and seamless switching feature is crucial for providing the perfect customer support experience to your users.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Speak Multiple languages<\/b><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2720 size-full\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-14.png\" alt=\"Multiple languages\" width=\"567\" height=\"375\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-14.png 567w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-14-300x198.png 300w\" sizes=\"(max-width: 567px) 100vw, 567px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">With this feature, your chatbot can speak <\/span><b>190+ languages<\/b><span style=\"font-weight: 400;\">. It won\u2019t matter anymore where your customer is from.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can place your chatbot on a <\/span><b>website<\/b><span style=\"font-weight: 400;\">, <\/span><b>Facebook Messenger<\/b><span style=\"font-weight: 400;\">, <\/span><b>Whatsapp<\/b><span style=\"font-weight: 400;\">, or even <\/span><b>SMS<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And there\u2019s so much more. Learn more about Botsify and start building your perfect chatbot.<\/span><\/p>\n<p><a href=\"https:\/\/botsify.com\/register\"><span style=\"font-weight: 400;\">Start Creating Chatbots today!<\/span><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><span style=\"font-weight: 400;\">Conclusion<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">This might be a lot of information for you to take in at once.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We get it. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">It\u2019s important to understand that chatbots are here to stay and a lot of businesses are utilizing it to <\/span><b>boost sales<\/b><span style=\"font-weight: 400;\">, <\/span><b>shorten customer support response time<\/b><span style=\"font-weight: 400;\"> and get <\/span><b>happier customers<\/b><span style=\"font-weight: 400;\"> as an end result.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In our opinion, it\u2019s worth considering.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additionally, through testing, we\u2019ve found that testimonials play a significant role in building trust, credibility and prove to increase sales exceedingly well.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s an article covering proven <\/span><a href=\"https:\/\/testimonialhero.com\/3-proven-b2b-testimonial-templates-to-use-with-your-customers\/\" rel=\"nofollow\"><span style=\"font-weight: 400;\">b2b testimonial templates to use with customers<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And an amazing tool to help you easily create stunning testimonial videos is <\/span><a href=\"https:\/\/testimonialhero.com\" rel=\"nofollow\"><b>Testimonial Hero<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2721 size-full\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-15.jpg\" alt=\"Testimonial Hero\" width=\"1600\" height=\"816\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-15.jpg 1600w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-15-300x153.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-15-1024x522.jpg 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-15-768x392.jpg 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/GB-15-1536x783.jpg 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">TestimonialHero helps B2B revenue teams close deals 40% faster with customer video.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">How?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By providing you with 100% <\/span><a href=\"https:\/\/testimonialhero.com\/remote-video-testimonials\/\" rel=\"nofollow\"><span style=\"font-weight: 400;\">remote video testimonials<\/span><\/a><span style=\"font-weight: 400;\"> of customer stories in the current work-from-home environment (or equipping you to create testimonials yourself).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Testimonial Hero is a service\u2014not software. They handle everything for you, soup-to-nuts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Great, now what?<\/span><\/p>\n<p><a href=\"https:\/\/app.botsify.com\/register\"><span style=\"font-weight: 400;\">Get started with Botsify today<\/span><\/a><span style=\"font-weight: 400;\"> if you\u2019re looking for a chatbot solution, and if you\u2019re in the B2B space, <\/span><a href=\"https:\/\/testimonialhero.com\" rel=\"nofollow\"><span style=\"font-weight: 400;\">testimonials<\/span><\/a><span style=\"font-weight: 400;\"> are a must-have to increase sales and drastically improve overall lead quality.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have you ever thought about using chatbots for your business? Chances are, you have, and you also decided it would cause more trouble than provided &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/\"> <span class=\"screen-reader-text\">4 righteous chatbot workflows for generating more sales<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":76,"featured_media":2722,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[73],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>4 righteous chatbot workflows for generating more sales<\/title>\n<meta name=\"description\" content=\"Discover 4 authentic chatbot workflows to boost sales. Enhance customer interactions and drive conversions with effective chatbot strategies\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"4 righteous chatbot workflows for generating more sales\" \/>\n<meta property=\"og:description\" content=\"Discover 4 authentic chatbot workflows to boost sales. Enhance customer interactions and drive conversions with effective chatbot strategies\" \/>\n<meta property=\"og:url\" content=\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/\" \/>\n<meta property=\"og:site_name\" content=\"Botsify\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/botsifyapp\" \/>\n<meta property=\"article:published_time\" content=\"2021-03-26T08:08:51+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-29T12:05:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/BLOG-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2240\" \/>\n\t<meta property=\"og:image:height\" content=\"1260\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sam Shepler\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@testimonialhero\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sam Shepler\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/\"},\"author\":{\"name\":\"Sam Shepler\",\"@id\":\"https:\/\/botsify.com\/blog\/#\/schema\/person\/b393e98f59525238b123e95910a8ca0a\"},\"headline\":\"4 righteous chatbot workflows for generating more sales\",\"datePublished\":\"2021-03-26T08:08:51+00:00\",\"dateModified\":\"2025-07-29T12:05:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/\"},\"wordCount\":1570,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/botsify.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/BLOG-1.jpg\",\"articleSection\":[\"Guest Blog\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/\",\"url\":\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/\",\"name\":\"4 righteous chatbot workflows for generating more sales\",\"isPartOf\":{\"@id\":\"https:\/\/botsify.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/botsify.com\/blog\/chatbot-workflows-for-more-sales\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/BLOG-1.jpg\",\"datePublished\":\"2021-03-26T08:08:51+00:00\",\"dateModified\":\"2025-07-29T12:05:58+00:00\",\"description\":\"Discover 4 authentic chatbot workflows to boost sales. 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