{"id":2652,"date":"2021-03-15T06:36:54","date_gmt":"2021-03-15T06:36:54","guid":{"rendered":"https:\/\/botsify.com\/blog\/?p=2652"},"modified":"2023-12-27T12:05:22","modified_gmt":"2023-12-27T12:05:22","slug":"top-saas-tools-for-online-business","status":"publish","type":"post","link":"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/","title":{"rendered":"Top SaaS Tools for Online Business"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Yes, dear reader, software-as-a-service (SaaS) means you don\u2019t need to install software on your computer and still get every possible tool that makes your online business run like a well-oiled machine.<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_55 counter-hierarchy ez-toc-counter ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor: pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\" role=\"button\"><label for=\"item-662cfda63c07e\" ><span class=\"\"><span style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #fee22e;color:#fee22e\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #fee22e;color:#fee22e\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input aria-label=\"Toggle\" aria-label=\"item-662cfda63c07e\"  type=\"checkbox\" id=\"item-662cfda63c07e\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Why_Is_Everyone_Talking_About_SaaS_and_Its_Tools\" title=\"Why Is Everyone Talking About SaaS and Its Tools?\">Why Is Everyone Talking About SaaS and Its Tools?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Top_SaaS_Tools_for_Online_Business\" title=\"Top SaaS Tools for Online Business\">Top SaaS Tools for Online Business<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Top_Pick_for_Email_Marketing_Automation\" title=\"Top Pick for Email Marketing Automation\">Top Pick for Email Marketing Automation<\/a><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#SendX\" title=\"SendX\">SendX<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Archifolio_%E2%80%93_architecture_portfolio_builder\" title=\"Archifolio &#8211; architecture portfolio builder:\">Archifolio &#8211; architecture portfolio builder:<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Top_Pick_for_Team_Collaboration\" title=\"Top Pick for Team Collaboration\">Top Pick for Team Collaboration<\/a><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Fyle\" title=\"Fyle:\">Fyle:<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Top_Pick_for_CRM\" title=\"Top Pick for CRM\">Top Pick for CRM<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Hubspot\" title=\"Hubspot\">Hubspot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Top_Pick_for_Project_Management\" title=\"Top Pick for Project Management\">Top Pick for Project Management<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#CHMS\" title=\"CHMS:\">CHMS:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Teamwork\" title=\"Teamwork:\">Teamwork:<\/a><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Basecamp\" title=\"Basecamp\">Basecamp<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#ProofHub\" title=\"ProofHub\">ProofHub<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Financial_Cents\" title=\"Financial Cents:\">Financial Cents:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Top_Pick_for_Payment_Processing\" title=\"Top Pick for Payment Processing\">Top Pick for Payment Processing<\/a><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Square\" title=\"Square\">Square<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Top_Pick_for_Gathering_Data\" title=\"Top Pick for Gathering Data\">Top Pick for Gathering Data<\/a><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Survey_Monkey\" title=\"Survey Monkey\">Survey Monkey<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Zonka_Feedback\" title=\"Zonka Feedback:\">Zonka Feedback:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Top_Pick_for_Business_Intelligence\" title=\"Top Pick for Business Intelligence\">Top Pick for Business Intelligence<\/a><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Google_Analytics\" title=\"Google Analytics\">Google Analytics<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Top_Pick_for_Website_Building\" title=\"Top Pick for Website Building\">Top Pick for Website Building<\/a><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Wix\" title=\"Wix\">Wix<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Top_Pick_for_Customer_Support\" title=\"Top Pick for Customer Support\">Top Pick for Customer Support<\/a><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Freshdesk\" title=\"Freshdesk\">Freshdesk<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Top_Pick_for_All-Round_Management\" title=\"Top Pick for All-Round Management\">Top Pick for All-Round Management<\/a><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Google_Workspace\" title=\"Google Workspace\">Google Workspace<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Top_Pick_for_Team_Collaboration_Tool\" title=\"Top Pick for Team Collaboration Tool\">Top Pick for Team Collaboration Tool<\/a><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Pixpa\" title=\"Pixpa:\">Pixpa:<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#Top_Pick_for_Call_Management_Software\" title=\"Top Pick for Call Management Software:\">Top Pick for Call Management Software:<\/a><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#8%C3%978\" title=\"8&#215;8:\">8&#215;8:<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/#To_Sum_Up\" title=\"To Sum Up\">To Sum Up<\/a><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"Why_Is_Everyone_Talking_About_SaaS_and_Its_Tools\"><\/span><b>Why Is Everyone Talking About SaaS and Its Tools?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A subset of cloud computing, SaaS eliminates the need to do things manually. It also saves you a butt load of time and money developing in-house <\/span><a href=\"https:\/\/www.sendx.io\/blog\/mailerlite-vs-mailchimp\/\" rel=\"'nofollow\"><span style=\"font-weight: 400;\">applications for essential functions like email marketing<\/span><\/a><span style=\"font-weight: 400;\">, CRM, chat interfaces, etc.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Leveraging <a href=\"https:\/\/acropolium.com\/blog\/saas-application-development-2022\/\">SaaS applications<\/a> created by external firms end up costing you less, and it is not your headache to keep those apps updated with the latest feature developments and plugins. What\u2019s more, the SaaS space is noisy and diverse, with multitudes of applications doing the rounds.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While it is good to be spoilt for choice, you need to <\/span><a href=\"https:\/\/www.sendx.io\/blog\/convertkit-vs-mailchimp\/\" rel=\"'nofollow\"><span style=\"font-weight: 400;\">shortlist various tools that cater to needs such as email marketing<\/span><\/a><span style=\"font-weight: 400;\">, accounting, customer retention, pricing, project management, <a href=\"https:\/\/www.fylehq.com\/accounting-automation\">accounting<\/a>, and much more.\u00a0\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Top_SaaS_Tools_for_Online_Business\"><\/span><b>Top SaaS Tools for Online Business<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If you run an online company or are building one, you must pick a mix of <a href=\"https:\/\/www.cloudzero.com\/blog\/saas-metrics\">SaaS tools<\/a> that are fast loading, user-friendly, and cost-effective. And, top tool names are what this article compiles for you.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Check out our list of SaaS apps handpicked for online businesses to ensure every aspect of operations is looked after.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Top_Pick_for_Email_Marketing_Automation\"><\/span><b>Top Pick for Email Marketing Automation<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h5><span class=\"ez-toc-section\" id=\"SendX\"><\/span><strong>SendX<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2658\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.45.15-PM.jpg\" alt=\"SendX\" width=\"726\" height=\"469\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.45.15-PM.jpg 1600w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.45.15-PM-300x194.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.45.15-PM-1024x662.jpg 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.45.15-PM-768x496.jpg 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.45.15-PM-1536x993.jpg 1536w\" sizes=\"(max-width: 726px) 100vw, 726px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Be sure to welcome SendX into your online marketing fold. An <\/span><a href=\"https:\/\/www.sendx.io\/\" rel=\"nofollow\"><span style=\"font-weight: 400;\">affordable and intuitive email marketing software<\/span><\/a><span style=\"font-weight: 400;\">, SendX will automate email campaigns for you along with offering a comprehensive library of free email templates. Start designing, scheduling, and tracking newsletters, discount coupons, product launches, or any other type of campaign over email with the help of this software.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don\u2019t have an email list yet? With SendX, you can build one from scratch? How? This SaaS tool assists with crafting pop-ups and in-line forms that can be sent out to the few email addresses you have, where you can incentivize the reader to refer your brand to their friends and fill out their contact details.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The feature story for SendX does not end here! If you are a marketer for an online company, you understand the criticality of tracking your campaign\u2019s success. SendX allows you to test the efficacy of your <a href=\"https:\/\/www.manypixels.co\/blog\/post\/design-a-high-performing-email-campaign\">email marketing campaign<\/a> by auto-generating custom performance reports. One such example is the Heatmap report, which throws light on the CTAs working for the target audience.<\/span><\/p>\n<h5><span class=\"ez-toc-section\" id=\"Archifolio_%E2%80%93_architecture_portfolio_builder\"><\/span><strong>Archifolio &#8211; architecture portfolio builder:<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-5591\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot_65-1024x501.jpg\" alt=\"\" width=\"1024\" height=\"501\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot_65-1024x501.jpg 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot_65-300x147.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot_65-768x376.jpg 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot_65-1536x752.jpg 1536w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot_65.jpg 1892w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Thinking about starting your own architectural practice? Already <a href=\"https:\/\/monday.com\/blog\/project-management\/project-management-software-for-architects\/\">managing architecture projects<\/a>? The road to getting clients starts with your portfolio website, so it has to be on point.<\/span><\/p>\n<p><a href=\"https:\/\/archifol.io\/\"><span style=\"font-weight: 400;\">Archifolio<\/span><\/a><span style=\"font-weight: 400;\"> allows architects and interior designers to build their stunning portfolios in a matter of minutes. Not weeks, not days, but on your lunch break. It\u2019s a personal portfolio builder specifically for creatives working in architecture or interior design.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Try Archifolio to get:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">a fully customizable, blazing-fast portfolio website,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">unlimited storage for your unlimited ideas,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">industry-specific guiding questions and writing prompts, and<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the possibility to export your site to PDF, to name a few of the features.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You can build your Archifolio site completely for free. Ready to start today?<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Top_Pick_for_Team_Collaboration\"><\/span><b>Top Pick for Team Collaboration<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>Slack<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2660\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.32.14-PM.jpg\" alt=\"Slack\" width=\"650\" height=\"418\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.32.14-PM.jpg 1600w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.32.14-PM-300x193.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.32.14-PM-1024x659.jpg 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.32.14-PM-768x494.jpg 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.32.14-PM-1536x988.jpg 1536w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">When you are conducting your entire business online, you receive a great deal of feedback from customers in real-time for which you can take corrective action instantly, but not without the help of your team members. Imagine getting in touch with your IT department to rectify a glitch immediately over email or chat. Even calling does not work at times because many team members need to work on the problem that also requires a visual.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is where Slack comes in handy. An anomaly of sorts, this application works like a hybrid chat\/email messaging tool. Slack allows you to chat with multiple people together \u2013 video calling included, and also lets you share all sorts of files while on call. What\u2019s more, it works seamlessly on any handheld device. It has an intuitive UI, and you get a lot of features for free.\u00a0<\/span><\/p>\n<h5><span class=\"ez-toc-section\" id=\"Fyle\"><\/span><strong><a class=\"waffle-rich-text-link\" href=\"https:\/\/www.fylehq.com\/\">Fyle:<\/a><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p>Fyle is an expense report software that decrypts the age-old problem of expense management and <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.fylehq.com\/blog\/corporate-credit-card-reconciliation-process\">corporate card reconciliation<\/a>. It&#8217;s the first expense software in the industry to allow real-time spend management on cards you already own. This means effortless spend management minus the need to switch cards. Also, Fyle integrates with accounting software like <a href=\"https:\/\/softledger.com\/\">SoftLedger<\/a>, QuickBooks Online, NetSuite, Xero, and more! This ensures effortless <a href=\"https:\/\/www.fylehq.com\/blog\/the-best-expense-management-software\">employee expense reporting<\/a>, easy credit card reconciliations, and no financial leaks in your system.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Top_Pick_for_CRM\"><\/span><b>Top Pick for CRM<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h3><span class=\"ez-toc-section\" id=\"Hubspot\"><\/span><strong>Hubspot<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2661\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.33.30-PM.jpg\" alt=\"Hubspot\" width=\"741\" height=\"472\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.33.30-PM.jpg 1600w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.33.30-PM-300x191.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.33.30-PM-1024x653.jpg 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.33.30-PM-768x490.jpg 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.33.30-PM-1536x979.jpg 1536w\" sizes=\"(max-width: 741px) 100vw, 741px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">You already knew we were going to pick <a href=\"https:\/\/www.emailaudience.com\/what-is-hubspot\/\">HubSpot<\/a> for this category, didn\u2019t you? Simply because there is nothing quite like it for inbound marketing. This SaaS app offers an exhaustive suite of tools that simplifies customer management and marketing. Hubspot also provides a comprehensive variety of training resources for subscribers that make it easier to use.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While the full version of Hubspot ranges between US$50 to US$1200 depending on the number of features and users you add, you can subscribe to their basic version for free \u2013 but only after providing a business email address.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Top_Pick_for_Project_Management\"><\/span><b>Top Pick for Project Management<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h3><span class=\"ez-toc-section\" id=\"CHMS\"><\/span><strong>CHMS:<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><a href=\"https:\/\/www.breezechms.com\/lp\/best-church-management-software\">Church Management Software (ChMS)<\/a> is a crucial SaaS tool for religious organizations. It simplifies administrative tasks, enhances community engagement, and facilitates efficient event scheduling, financial tracking, and member communication.<br \/>\nChMS empowers religious institutions to focus on their mission while managing their operations seamlessly. It&#8217;s an essential tool for any thriving online religious community.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Teamwork\"><\/span><a href=\"https:\/\/www.teamwork.com\/\"><b>Teamwork<\/b><\/a>:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Teamwork is a project management software built to help agencies manage the entire lifecycle of their client work in one place. Growing a client work business is tough and getting tougher. It involves juggling multiple projects at once, managing clients, keeping teams productive, streamlining processes and continually improving profit margins. Businesses need a single solution that manages the entire lifecycle of a client, from quote to cash, in one easy-to-use, effective platform.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Teamwork gives you the tools and reports you need to maximize your resources &#8211;\u00a0 and your profitability. The platform provides world-class project management with all the features you would expect but also provides integrated <a href=\"https:\/\/thedigitalprojectmanager.com\/projects\/leadership-team-management\/time-tracking-project-planning\/\">time tracking\u00a0to improve project planning<\/a>, financial management, robust reporting, and free access for clients, to ensure your projects are delivered on time and on budget.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Teamwork makes it easy to find the right plan for your team. Teamwork offers a range of pricing plans. Starting with the Starter plan at $5.99 and scaling up to the Grow plan at $19.99 per month.<\/span><\/p>\n<h5><span class=\"ez-toc-section\" id=\"Basecamp\"><\/span><strong>Basecamp<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2662\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.36.20-PM.jpg\" alt=\"Basecamp\" width=\"658\" height=\"377\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.36.20-PM.jpg 1600w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.36.20-PM-300x172.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.36.20-PM-1024x587.jpg 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.36.20-PM-768x440.jpg 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.36.20-PM-1536x880.jpg 1536w\" sizes=\"(max-width: 658px) 100vw, 658px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Many online companies love Basecamp for their project management features. There will always be employees working remotely or from a different city but will require a virtual base or control center to park submissions and update project status.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is where Basecamp kicks in! It is one of the more advanced project management tools used to share files, monitor deadlines, schedule tasks, and much more. The interface is straightforward, and the software comes at a flat rate of US$99 per month.\u00a0<\/span><\/p>\n<h5><span class=\"ez-toc-section\" id=\"ProofHub\"><\/span><a href=\"https:\/\/www.proofhub.com\/?utm_source=https%3A%2F%2Fbotsify.com%2Fblog%2Ftop-saas-tools-for-online-business%2F&amp;utm_medium=referral&amp;utm_campaign=SaaS+Tools&amp;utm_term=BN&amp;utm_content=Top+SaaS+Tools+for+Online+Business\"><b>ProofHub<\/b><\/a><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">In days of hybrid work, managing widely distributed team members and tracking tasks and projects is something that not every <a href=\"https:\/\/www.wishup.co\/project-manager\">project manager<\/a> dreams of! Without using the right tools, how are you supposed to know who\u2019s on to what and whether your projects are progressing as planned?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Well, ProofHub is your all-in-one solution! It helps project teams (<\/span><i><span style=\"font-weight: 400;\">of all sizes<\/span><\/i><span style=\"font-weight: 400;\">) achieve efficient project management and seamless team collaboration through a suite of work management and team collaboration features. ProofHub enables both in-office and remote teams to manage various aspects of work without having to switch various applications.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ease of usage, intuitive interface, and minimal learning curve of ProofHub enable even less tech-savvy users to get familiar in minimum time. Some valuable features encouraging work management and team collaboration include &#8211; <\/span><i><span style=\"font-weight: 400;\">Chat, Online proofing, <a href=\"https:\/\/niftypm.com\/blog\/task-management-software\/\">Task management<\/a>, <a href=\"https:\/\/hubstaff.com\/features\/employee_timesheets\">Timesheets<\/a>, Real-time updates, <a href=\"https:\/\/niftypm.com\/blog\/best-gantt-chart-apps-for-project-management\/\">Gantt charts<\/a>, Forms, Reporting, <\/span><\/i><span style=\"font-weight: 400;\">and Notes.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Fixed pricing plans (<\/span><b>starting from $45 per month when billed annually, with unlimited users<\/b><span style=\"font-weight: 400;\">) make ProofHub a pocket-friendly <a href=\"https:\/\/sumatosoft.com\/solutions\/saas-development\">SaaS solution<\/a> for managing projects and teams from any location. <\/span><b>\u00a0<\/b><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Financial_Cents\"><\/span>Financial Cents:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Project management software is an essential tool for project managers and teams looking to improve project outcomes, especially for those remote teams. Various types of project management software are available, ranging from simple to complex systems catering to specific industries. Suppose you are looking for project management in the accounting industry.<\/p>\n<p>Well, <a href=\"https:\/\/financial-cents.com\/\">Financial Cents<\/a> is the right solution for you!<\/p>\n<p>Financial cents is an <a href=\"https:\/\/synder.com\/blog\/accounting-practice-management-software\/\">accounting practice management software<\/a> where it helps accounting firms organize employees, projects to client management. Its features are project management, <a href=\"https:\/\/scalefusion.com\/workflows\">workflow automation<\/a>, organizing emails, client database, document management, employees time tracker, billing and it also has a client portal. Even with a lot of features, the software is easy-to-use that comes with a friendly pricing of $49 a month.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Top_Pick_for_Payment_Processing\"><\/span><b>Top Pick for Payment Processing<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h5><span class=\"ez-toc-section\" id=\"Square\"><\/span><span style=\"font-weight: 400;\">Square<\/span><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2663\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.37.48-PM.jpg\" alt=\"Square\" width=\"720\" height=\"413\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.37.48-PM.jpg 1600w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.37.48-PM-300x172.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.37.48-PM-1024x587.jpg 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.37.48-PM-768x440.jpg 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.37.48-PM-1536x880.jpg 1536w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">If you run an online business, a lot rides on how seamless is <a href=\"https:\/\/www.businessfinanced.co.uk\/payment-gateways\/\">your payment gateway<\/a>. Square, in that sense, tops our list. This tool is excellent at processing payments, organizing payroll, conducting inventory management, and offering customer spending analytics.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Square is indeed the only payment gateway that connects to a free online store feature, which automatically allows <a href=\"https:\/\/litextension.com\/blog\/shopify-vs-square\/\">Square<\/a> payments.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Top_Pick_for_Gathering_Data\"><\/span><b>Top Pick for Gathering Data<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h5><span class=\"ez-toc-section\" id=\"Survey_Monkey\"><\/span><span style=\"font-weight: 400;\">Survey Monkey<\/span><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2657\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.38.55-PM.jpg\" alt=\"Survey Monkey\" width=\"742\" height=\"425\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.38.55-PM.jpg 1600w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.38.55-PM-300x172.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.38.55-PM-1024x587.jpg 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.38.55-PM-768x440.jpg 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.38.55-PM-1536x880.jpg 1536w\" sizes=\"(max-width: 742px) 100vw, 742px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">A <a href=\"https:\/\/controlhippo.com\/\">reasonably well-established SaaS management tool<\/a>, Survey Monkey allows companies to create and deploy <a href=\"https:\/\/qualaroo.com\/online-survey-software\/\">online surveys<\/a> without a hitch and collate data in a clean and understandable format. Floating a primary survey and gathering analytics for it is entirely free of charge but is limited in terms of scope.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The full version, costing only US$25 per month, allows you to send surveys with endless questions to several customers or readers all at once. Google Forms is also a good alternative if you want a simple data collection or surveying tool.<\/span><\/p>\n<h3 dir=\"ltr\"><span class=\"ez-toc-section\" id=\"Zonka_Feedback\"><\/span>Zonka Feedback:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4407\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/zonka-feedback-1024x508.png\" alt=\"\" width=\"1024\" height=\"508\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/zonka-feedback-1024x508.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/zonka-feedback-300x149.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/zonka-feedback-768x381.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/zonka-feedback-1536x762.png 1536w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/zonka-feedback.png 1897w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><a href=\"https:\/\/www.zonkafeedback.com\/\">Zonka Feedback<\/a> is an all-in-one feedback management software that enables you to measure, track, and grow customer satisfaction. In addition, you can also measure employee satisfaction, customer effort, and other metrics. Zonka Feedback is easy to use with a comprehensive user interface, including a feedback form, NPS feedback, and many other metrics. Use the tool to create surveys for various industries and gather customer experience on the go.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Top_Pick_for_Business_Intelligence\"><\/span><b>Top Pick for Business Intelligence<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h5><span class=\"ez-toc-section\" id=\"Google_Analytics\"><\/span><span style=\"font-weight: 400;\">Google Analytics<\/span><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2656\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.39.50-PM.png\" alt=\"Google analytics\" width=\"732\" height=\"412\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.39.50-PM.png 1600w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.39.50-PM-300x169.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.39.50-PM-1024x577.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.39.50-PM-768x432.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.39.50-PM-1536x865.png 1536w\" sizes=\"(max-width: 732px) 100vw, 732px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s face it! There is not much point to marketing unless you can figure out how impactful they have been in engaging your target audience. Also, learning about what your leads want and bridging their need gaps is essential. But, to figure out such valuable information, you need a robust <a href=\"https:\/\/www.arkasoftwares.com\/services\/microsoft\/power-bi-consulting\">business intelligence tool<\/a>. And, Google Analytics is it!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This freemium (free + premium) SaaS application provides tools that help you analyze customer and business data on a single screen. With Google Analytics, you can measure various customer traffic metrics, divide visitors by location, age, or other such criteria and create detailed reports to understand the efficacy of your personalized marketing campaigns.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Simply put, there are very few SaaS tools out there that let you visualize performance data quite like Google Analytics. If you want to delve deeper into what your prospects want or how are customers already engaging with your brand, Google Analytics is the business intelligence tool for you!\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Top_Pick_for_Website_Building\"><\/span><b>Top Pick for Website Building<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h5><span class=\"ez-toc-section\" id=\"Wix\"><\/span><span style=\"font-weight: 400;\">Wix<\/span><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2655\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.40.41-PM.jpg\" alt=\"Wix\" width=\"713\" height=\"424\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.40.41-PM.jpg 1600w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.40.41-PM-300x179.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.40.41-PM-1024x609.jpg 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.40.41-PM-768x457.jpg 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.40.41-PM-1536x914.jpg 1536w\" sizes=\"(max-width: 713px) 100vw, 713px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Undoubtedly, every business today requires a digital presence in the form of a user-friendly website. And, Wix helps you build one! It is a popular SaaS tool that allows brands to build user-friendly websites at a nominal expense. Wix also has several templates that may be free of charge.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of the best parts about this <a href=\"https:\/\/flatlogic.com\/generator\">website builder<\/a> is that you don\u2019t require any coding. So, whether you are a first-time builder or a veteran, you can always turn to Wix for state-of-the-art web design. This tool offers three variants through which you can create your website. These include &#8211;\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wix ADI<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wix Editor<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wix Code\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Each option offers a level of advanced functionalities. A great deal of customization is also possible with Wix. For example, when you want to sell on Wix and other marketplaces, you can use integrating plugins like <a href=\"https:\/\/litcommerce.com\/wix-ebay-integration\/\">Wix eBay integration<\/a>, Wix Etsy integration<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Top_Pick_for_Customer_Support\"><\/span><b>Top Pick for Customer Support<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h5><span class=\"ez-toc-section\" id=\"Freshdesk\"><\/span><span style=\"font-weight: 400;\">Freshdesk<\/span><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2654\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.41.35-PM.jpg\" alt=\"Freshdesk\" width=\"726\" height=\"527\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.41.35-PM.jpg 1600w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.41.35-PM-300x218.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.41.35-PM-1024x743.jpg 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.41.35-PM-768x557.jpg 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.41.35-PM-1536x1115.jpg 1536w\" sizes=\"(max-width: 726px) 100vw, 726px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Sure, you know how critical the business function of customer support is. But, are you using the right application to carry this task with flair. If not, then towards Freshdesk! This award-winning SaaS tool can assist your business with customer support and ticketing systems.\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Freshdesk is replete with a robust range of intuitive features like multi-channel collaboration, reporting, etc., that you can leverage for providing exceptional customer service. This cloud-based software is often used by small and large corporations alike.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additionally, Freshdesk also integrates seamlessly with live chat, cell phone support, and other real-time engagement channels. It supports customer engagement over iOS as well as Android Devices.<\/span><\/p>\n<div>Another great tool to collaborate with your team is a\u00a0<a href=\"https:\/\/document360.com\/knowledge-base-software\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/document360.com\/knowledge-base-software\/&amp;source=gmail&amp;ust=1623128629082000&amp;usg=AFQjCNH8EFgCxTTzptSvwrOdM58-oG00Ew\" data-mt-detrack-inspected=\"true\">knowledge base software<\/a>. This tool would help you work effectively with your staff, especially if you are working remotely. With this tool, you and your team will have everything need to have great results and to complete the task without any doubts about them.<\/div>\n<div class=\"yj6qo ajU\"><\/div>\n<h3><span class=\"ez-toc-section\" id=\"Top_Pick_for_All-Round_Management\"><\/span><b>Top Pick for All-Round Management<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h5><span class=\"ez-toc-section\" id=\"Google_Workspace\"><\/span><span style=\"font-weight: 400;\">Google Workspace<\/span><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2653\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.42.41-PM.png\" alt=\"Google workplace\" width=\"711\" height=\"410\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.42.41-PM.png 1600w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.42.41-PM-300x173.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.42.41-PM-1024x590.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.42.41-PM-768x443.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Screenshot-2021-03-10-at-1.42.41-PM-1536x885.png 1536w\" sizes=\"(max-width: 711px) 100vw, 711px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">We saved the best for the last! Google\u2019s Workspace includes a bunch of tools for businesses around the world. Whether you choose Google Analytics to track the traffic on your website, <\/span><a href=\"https:\/\/automate.io\/blog\/google-docs-add-ons\/\" rel=\"'nofollow&quot;\"><span style=\"font-weight: 400;\">Google Docs<\/span><\/a><span style=\"font-weight: 400;\"> for collaborative cloud sharing or editing of write-ups and images, or integrate Gmail with your company\u2019s email, your SaaS portfolio is incomplete without Google Workspace.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Google\u2019s SaaS gamut has various tools \u2013 some of which you pay for, while a lot of it is free. There is no real alternative to Google Workspace, and understandably so.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Top_Pick_for_Team_Collaboration_Tool\"><\/span>Top Pick for Team Collaboration Tool<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2759\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/tm.jpg\" alt=\"\" width=\"1920\" height=\"992\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/tm.jpg 1920w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/tm-300x155.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/tm-1024x529.jpg 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/tm-768x397.jpg 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/tm-1536x794.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p>We all know that team collaboration is complicated and messy! But here comes an amazing <a href=\"https:\/\/flippingbook.com\/teamwork\">team collaboration tool<\/a> for your rescue to make your cross-department communication easier and faster. Use its SaaS version via the internet, deploy its on-premise on your air-gapped or local networks, take its Chat APIs or go with the custom application; all comes at quite an affordable price tag with a power-packed feature stack.<\/p>\n<p>It anyways provides all the basic messaging and calling facilities like direct messaging, group conversations, audio voice calling, video conferencing, and more. But the real work productive features like Fork out, jointly code, advanced group calling, chat area filters, in-app help, powerful admin dashboard, etc, helps the teams to conclude the project conversations faster.<\/p>\n<p>Moreover, Troop Messenger also allows its users to work on their daily apps like Google Drive, <a href=\"https:\/\/blog.vidizmo.com\/onedrive-alternatives\">OneDrive and alternatives<\/a> by letting them integrate into the tool. Besides, you can also use <a href=\"https:\/\/productfolio.com\/\">product management software<\/a> to allow your team to collaborate effectively.<\/p>\n<h5><span class=\"ez-toc-section\" id=\"Pixpa\"><\/span>Pixpa:<span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4024\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Pixpa-Homepage-1024x466.jpg\" alt=\"\" width=\"1024\" height=\"466\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Pixpa-Homepage-1024x466.jpg 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Pixpa-Homepage-300x136.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Pixpa-Homepage-768x349.jpg 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Pixpa-Homepage-1536x699.jpg 1536w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2021\/03\/Pixpa-Homepage.jpg 1908w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p dir=\"ltr\"><a href=\"https:\/\/www.pixpa.com\/\">Pixpa<\/a> is an <a href=\"https:\/\/www.vaslou.com\/all-in-one-marketing-platforms\">all-in-one platform<\/a> for creators and small businesses to create beautiful, professional websites complete with a built-in online store, blog, and client galleries. Pixpa\u2019s versatile platform has everything you need to showcase your work, share ideas and sell your stuff online, without any coding knowledge.<\/p>\n<p dir=\"ltr\">Building your website on Pixpa is super easy. Begin by signing up for a 15-day full featured trial. Pick a template of your choice as the starting point. Pixpa offers a multitude of stunning, pixel-perfect, mobile friendly templates.<\/p>\n<p dir=\"ltr\">You can customize your site design using a simple and powerful visual style editor. Adding pages to your website is a breeze with Pixpa&#8217;s drag-and-drop page builder. With a host of built-in tools such as SEO manager, Marketing Pop Ups, Announcement Bar and much more, you don&#8217;t need any extra plugins to start growing your traffic and converting more leads.<\/p>\n<h3 dir=\"ltr\"><span class=\"ez-toc-section\" id=\"Top_Pick_for_Call_Management_Software\"><\/span>Top Pick for Call Management Software:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h5 dir=\"ltr\"><span class=\"ez-toc-section\" id=\"8%C3%978\"><\/span>8&#215;8:<span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p dir=\"ltr\">When it comes to reaching out consumers and providing your callers with quick resolution for queries, you need a call management software that isn\u2019t only user-friendly, but also inclusive, convenient, smooth, and integration ready. Think of a caller who has a complaint about one of the products you sell and is in need of a quick solution.<\/p>\n<p dir=\"ltr\">You\u2019d need a <a href=\"https:\/\/www.8x8.com\/s\/call-management\">call management software<\/a> that is cloud-based, has all the previous information of that particular user\u2019s interaction, history and also allows for easy switching, routing, and transfer of information, all in one window. 8&#215;8\u2019s call management software is just like that, and more.<\/p>\n<p dir=\"ltr\">It offers consumers easy access to information they seek and agents an end-to-end solution where they can view, access, share, and search information on a single interface. What\u2019s amazing is the ability of this software to be easily handled, installed, and updated. It\u2019s packed with interactive features, attractive UI, and a ton of other features that make the job easy and help provide exceptional customer support.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"To_Sum_Up\"><\/span><b>To Sum Up<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Believe it or not, the SaaS space is noisy with cloud-based applications after applications. But, we have sorted through a bit of the maze so that you can have your primary SaaS infrastructure in place. Remember, there are various SaaS tools for numerous categories like ad management, time-sheeting, etc. which you may need as your operations grow further.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But, until then, these top tools have got you covered!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yes, dear reader, software-as-a-service (SaaS) means you don\u2019t need to install software on your computer and still get every possible tool that makes your online &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/botsify.com\/blog\/top-saas-tools-for-online-business\/\"> <span class=\"screen-reader-text\">Top SaaS Tools for Online Business<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":22,"featured_media":2659,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[73],"tags":[],"ppma_author":[229],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - 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