{"id":2221,"date":"2020-12-01T10:05:20","date_gmt":"2020-12-01T10:05:20","guid":{"rendered":"https:\/\/botsify.com\/blog\/?p=2221"},"modified":"2025-07-22T10:24:47","modified_gmt":"2025-07-22T10:24:47","slug":"social-media-automation-customer-support","status":"publish","type":"post","link":"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/","title":{"rendered":"How to improve social customer support for new startups"},"content":{"rendered":"<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Customer support cost is a huge amount for new startups. As they are starting their business and they do not have much profit in starting. But they need perfect <\/span><a href=\"https:\/\/botsify.com\/blog\/customer-support-2\/\"><span style=\"font-size: 11pt; font-family: Arial; color: #1155cc; background-color: transparent; vertical-align: baseline;\">customer support<\/span><\/a><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\"> otherwise their new business will not be able to compete in this online world. Social Media <\/span><a href=\"https:\/\/botsify.com\/blog\/social-media-campaign-automation\/\"><span style=\"font-size: 11pt; font-family: Arial; color: #1155cc; background-color: transparent; vertical-align: baseline;\">Automation<\/span><\/a><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\"> can help them in achieving their goals without spending much money on Customer support agents.<\/span><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: bold; vertical-align: baseline;\"> Let\u2019s find out how?<\/span><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\u00a0<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_69_1 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #fee22e;color:#fee22e\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #fee22e;color:#fee22e\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Initial_Condition_And_Flows_Of_Startups\" title=\"Initial Condition And Flows Of Startups\">Initial Condition And Flows Of Startups<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Initial_Flows_Drawbacks\" title=\"Initial Flow\u2019s Drawbacks\">Initial Flow\u2019s Drawbacks<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Resources_a_New_Startup_needs\" title=\"Resources a New Startup needs\">Resources a New Startup needs<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Financial_resources_funds\" title=\"Financial resources (funds)\">Financial resources (funds)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Human_Resources\" title=\"Human Resources\">Human Resources<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Education_Resource_Industry_Information\" title=\"Education Resource (Industry Information)\">Education Resource (Industry Information)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Physical_resource_premises_and_equipment\" title=\"Physical resource (premises and equipment)\">Physical resource (premises and equipment)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Why_and_How_to_Improve_Social_Customer_Support_for_new_Startups\" title=\"Why and How to Improve Social Customer Support for new Startups?\">Why and How to Improve Social Customer Support for new Startups?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Customers_expect_social_customer_service\" title=\"Customers expect social customer service\">Customers expect social customer service<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Clients_expect_a_quick_response_not_always\" title=\"Clients expect a quick response (not always)\">Clients expect a quick response (not always)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Social_customer_support_builds_customer_trust_and_loyalty\" title=\"Social customer support builds customer trust and loyalty.\">Social customer support builds customer trust and loyalty.<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Improving_Customer_Support_by_using_Social_Media\" title=\"Improving Customer Support by using Social Media\">Improving Customer Support by using Social Media<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Choosing_the_right_Social_Media_Network\" title=\"Choosing the right\u00a0 Social Media Network\">Choosing the right\u00a0 Social Media Network<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Save_time_with_Social_Media\" title=\"Save time with Social Media\">Save time with Social Media<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Improve_Engagement\" title=\"Improve Engagement\">Improve Engagement<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Grow_Your_Business_With_Social_Media_Tool\" title=\"Grow Your Business With Social Media Tool\">Grow Your Business With Social Media Tool<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Social_Media_Automation_a_Cost-Cutting_Customer_Support\" title=\"Social Media Automation a Cost-Cutting Customer Support\">Social Media Automation a Cost-Cutting Customer Support<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#How_Bots_can_be_used_in_Social_Media_Automation\" title=\"How Bots can be used in Social Media Automation?\">How Bots can be used in Social Media Automation?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Employ_Autoresponders\" title=\"Employ Autoresponders\">Employ Autoresponders<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Address_Customer_Inquiry\" title=\"Address Customer Inquiry\">Address Customer Inquiry<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Creating_a_personal_experience\" title=\"Creating a personal experience\">Creating a personal experience<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Feedbacks\" title=\"Feedbacks\">Feedbacks<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Results_a_New_Startup_can_Generate_with_Bot_SM_Automation\" title=\"Results a New Startup can Generate with Bot SM Automation\">Results a New Startup can Generate with Bot SM Automation<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Grow_Your_Business_With_Social_Media_Tool-2\" title=\"Grow Your Business With Social Media Tool\">Grow Your Business With Social Media Tool<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Botsify_Social_Media_Automation_Chatbot_for_Achieving_your_MileStones\" title=\"Botsify Social Media Automation Chatbot for Achieving your MileStones\">Botsify Social Media Automation Chatbot for Achieving your MileStones<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Comment_Automation_Time_Saving_Feature\" title=\"Comment Automation Time Saving Feature\u00a0\">Comment Automation Time Saving Feature\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Enhance_your_Experience_with_Multilingual_features\" title=\"Enhance your Experience with Multilingual features\">Enhance your Experience with Multilingual features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Easily_Collect_Data_using_Conversational_Forms\" title=\"Easily Collect Data using Conversational Forms\">Easily Collect Data using Conversational Forms<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#In_a_NutShell\" title=\"In a NutShell\">In a NutShell<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#Book_a_Free_Demo_Meeting_with_us\" title=\"Book a Free Demo Meeting with us\">Book a Free Demo Meeting with us<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 style=\"line-height: 1.38; margin-top: 18pt; margin-bottom: 6pt;\"><span class=\"ez-toc-section\" id=\"Initial_Condition_And_Flows_Of_Startups\"><\/span><span style=\"font-size: 16pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Initial Condition And Flows Of Startups<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Whether it&#8217;s a tech startup, a small business, or a large company, starting a new business has always been a risky idea. According to the formula adopted decades ago,<\/span><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: bold; vertical-align: baseline;\"> you create a business plan, present it to investors, form a team, present your product and start selling <\/span><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">as much as possible. And there&#8217;s a chance it will fail fatally somewhere in this series of events. A new study by <\/span><a href=\"https:\/\/www.hbs.edu\/faculty\/m\/Pages\/profile.aspx?facId=122194\" rel=\"nofollow\"><span style=\"font-size: 11pt; font-family: Arial; color: #1155cc; background-color: transparent; vertical-align: baseline;\">Shikhar Ghosh<\/span><\/a><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\"> at Harvard Business School found that <\/span><a href=\"https:\/\/tms-outsource.com\/blog\/posts\/startup-failure\/\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: bold; vertical-align: baseline;\">71% of all new businesses fail<\/span><\/a><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\"> due to old flows use.<\/span><\/p>\n<figure id=\"attachment_2222\" aria-describedby=\"caption-attachment-2222\" style=\"width: 548px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2222\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/12\/screely-1606805824670-300x223.png\" alt=\"\" width=\"548\" height=\"407\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/12\/screely-1606805824670-300x223.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/12\/screely-1606805824670.png 698w\" sizes=\"(max-width: 548px) 100vw, 548px\" \/><figcaption id=\"caption-attachment-2222\" class=\"wp-caption-text\">Source: <a href=\"https:\/\/neilpatel.com\/blog\/get-startup-off-ground\/\" rel=\"nofollow\">Neilpatel<\/a><\/figcaption><\/figure>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">After seeing thousands of new businesses following this process for decades, we now have at least three things to learn.<\/span><\/p>\n<ul style=\"margin-top: 0; margin-bottom: 0;\">\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Business plans rarely experience the first contact with customers. As boxer<\/span><a href=\"https:\/\/en.wikipedia.org\/wiki\/Mike_Tyson\" rel=\"nofollow\"><span style=\"font-size: 11pt; color: #1155cc; background-color: transparent; vertical-align: baseline;\"> Mike Tyson<\/span><\/a><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\"> said of his opponent&#8217;s strategy before he fights, &#8220;I have plans until everyone meets.&#8221;<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Except for venture capitalists and the late Soviet Union, no one asks for a completely unknown five-year plan. These plans are usually drawn up and are almost always a waste of thought.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Startups are not a small version of a large company. They don&#8217;t develop according to the master plan. Ultimately, successful people move quickly from failure to success, reconcile, iterate, and improve original ideas, and constantly learn from customers.<\/span><\/p>\n<\/li>\n<\/ul>\n<h3 style=\"line-height: 1.38; margin-top: 16pt; margin-bottom: 4pt;\"><span class=\"ez-toc-section\" id=\"Initial_Flows_Drawbacks\"><\/span><span style=\"font-size: 14pt; font-family: Arial; color: #434343; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Initial Flow\u2019s Drawbacks<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Previously, initial growth was limited to a certain pattern that causes loss at different points in business. Here are some Drawbacks of the initial Flow of marketing.<\/span><\/p>\n<ul style=\"margin-top: 0; margin-bottom: 0;\">\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">The high cost of attracting the first customer and the higher cost of the wrong product.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">The long cycle of technology development.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">A limited number of people are at risk associated with their initial work or creation.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Venture capital industry structure where a small number of start-ups have to invest large amounts in a small number of new businesses to generate significant returns.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">The concentration of hands-on experience creating new business in your pocket, primarily on the east and west coasts of the US (This is not an issue in Europe and other parts of the world, but there are also geographic locations for foreign entrepreneurship.)<\/span><\/p>\n<\/li>\n<\/ul>\n<h2 style=\"line-height: 1.38; margin-top: 18pt; margin-bottom: 6pt;\"><span class=\"ez-toc-section\" id=\"Resources_a_New_Startup_needs\"><\/span><span style=\"font-size: 16pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Resources a New Startup needs<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Starting a business can be difficult, but many start a successful business every year. Successful people tend to spend a lot of time raising capital, researching the market, and developing realistic business plans before starting a new business. Of course, careful preparation is not a full guarantee of success, but it can significantly improve your chances. Think about your resources and be prepared to face the challenges you will face.<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">The resources required to start a business can be divided into four categories: finance, human, education, and physical.<\/span><\/p>\n<h3 style=\"line-height: 1.38; margin-top: 16pt; margin-bottom: 4pt;\"><span class=\"ez-toc-section\" id=\"Financial_resources_funds\"><\/span><span style=\"font-size: 14pt; font-family: Arial; color: #434343; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Financial resources (funds)<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Securing funding, with the assistance of <a href=\"https:\/\/www.modestmoney.com\/apex-trader-funding-review\">Funding software<\/a>, is the most critical factor when launching a business.Funding is the most important factor when starting a business. Even the simplest home business has a lot of upfront costs, including registering a trademark, obtaining a phone number, and printing a <a href=\"https:\/\/www.design.com\/business-cards\">business card<\/a>.<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Financial resources can come from a variety of sources, the simplest of which is the personal account of the founder of the company. Or, financial institutions, friends and family, private investors, and even the U.S. government can provide <a href=\"https:\/\/advancepointcapital.com\/business-loans\/\" rel=\"nofollow\">loans<\/a> and credit lines. Besides, entrepreneurs of all demographics and personal categories receive a variety of contributions from private and public sources.<\/span><\/p>\n<h3 style=\"line-height: 1.38; margin-top: 16pt; margin-bottom: 4pt;\"><span class=\"ez-toc-section\" id=\"Human_Resources\"><\/span><span style=\"font-size: 14pt; font-family: Arial; color: #434343; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Human Resources<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">An organization&#8217;s success largely depends on the talent and strength of its employees. <a href=\"https:\/\/www.crazyegg.com\/blog\/best-peo-companies\/\">Hiring experienced professionals<\/a> with competence in the field will enable you to efficiently and competently carry out your company&#8217;s missions and goals. Strong team members can be recruited in several ways. Leading recruitment agencies and search companies specialize in placing talent at all levels in all industries. Another option is to search for employees through referrals from someone you trust.<\/span><\/p>\n<h3 style=\"line-height: 1.38; margin-top: 16pt; margin-bottom: 4pt;\"><span class=\"ez-toc-section\" id=\"Education_Resource_Industry_Information\"><\/span><span style=\"font-size: 14pt; font-family: Arial; color: #434343; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Education Resource (Industry Information)<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">The best thing an entrepreneur can do when starting a new business is to get as much education as possible. Understanding the competition and gaining detailed knowledge of the industry can help you make smarter decisions about your focus. Training resources are available to those industries, local chambers of commerce, and specialized industry organizations with a focus on the Small and Medium Business Department.<\/span><\/p>\n<h3 style=\"line-height: 1.38; margin-top: 16pt; margin-bottom: 4pt;\"><span class=\"ez-toc-section\" id=\"Physical_resource_premises_and_equipment\"><\/span><span style=\"font-size: 14pt; font-family: Arial; color: #434343; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Physical resource (premises and equipment)<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Whether it&#8217;s a small home business or a multi-branch retail business, every organization must have adequate physical resources to survive. This includes <a href=\"https:\/\/www.beekeeper.io\/blog\/digital-workspace-trends\/\">suitable workplaces<\/a>, active telephone lines, appropriate information systems, and effective marketing materials. This aspect of your business plan can be one of the most costly. Therefore, it is important for entrepreneurs to realistically evaluate their needs before buying anything.<\/span><\/p>\n<h2 style=\"line-height: 1.38; margin-top: 18pt; margin-bottom: 6pt;\"><span class=\"ez-toc-section\" id=\"Why_and_How_to_Improve_Social_Customer_Support_for_new_Startups\"><\/span><span style=\"font-size: 16pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Why and How to Improve Social Customer Support for new Startups?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Why include social customer support in your business plans? It&#8217;s that simple. People want brands to provide social support to their customers. And making customers happy is the key to customer service. <\/span><\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-2223 aligncenter\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/12\/screely-1606806206320-288x300.png\" alt=\"\" width=\"537\" height=\"560\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/12\/screely-1606806206320-288x300.png 288w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/12\/screely-1606806206320-768x801.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/12\/screely-1606806206320.png 788w\" sizes=\"(max-width: 537px) 100vw, 537px\" \/><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Here are some statistics demonstrating the importance of providing customer service solutions on social media.<\/span><\/p>\n<h3 style=\"line-height: 1.38; margin-top: 16pt; margin-bottom: 4pt;\"><span class=\"ez-toc-section\" id=\"Customers_expect_social_customer_service\"><\/span><span style=\"font-size: 14pt; font-family: Arial; color: #434343; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Customers expect social customer service<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul style=\"margin-top: 0; margin-bottom: 0;\">\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Every month, over 150 million people send messages to the company via <\/span><a href=\"https:\/\/business.instagram.com\/blog\/how-to-communicate-effectively-with-customers\" rel=\"nofollow\"><span style=\"font-size: 11pt; color: #1155cc; background-color: transparent; vertical-align: baseline;\">Instagram Direct<\/span><\/a><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><a href=\"https:\/\/www.facebook.com\/iq\/insights-to-go\/among-people-surveyed-across-4-markets-who-message-businesses-over-76-message-businesses-to-get-customer-service-support-for-a-product-or-service\/?q=support\"><span style=\"font-size: 11pt; color: #1155cc; background-color: transparent; vertical-align: baseline;\">76% of people<\/span><\/a><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\"> who write about the company write for customer service or support.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Two-thirds of shoppers around the world have announced their business on social media during the last vacation.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">64% of people prefer writing to calling the company.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Social media is the preferred customer support channel for our top 25 customers, and 32.3% consider it the best option.<\/span><\/p>\n<\/li>\n<\/ul>\n<h3 style=\"line-height: 1.38; margin-top: 16pt; margin-bottom: 4pt;\"><span class=\"ez-toc-section\" id=\"Clients_expect_a_quick_response_not_always\"><\/span><span style=\"font-size: 14pt; font-family: Arial; color: #434343; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Clients expect a quick response (not always)<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul style=\"margin-top: 0; margin-bottom: 0;\">\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><a href=\"https:\/\/www.statista.com\/statistics\/808477\/expected-response-time-for-social-media-questions-or-complaints\/\"><span style=\"font-size: 11pt; color: #1155cc; background-color: transparent; vertical-align: baseline;\">83% of people <\/span><\/a><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">expect their company to respond to questions or complaints about social media within a day.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Nearly half of people expect an answer within an hour.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">However, 45% of brands responded to their messages via their Facebook page in 5 days!<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">And 49% never respond to complaints about social media networks.<\/span><\/p>\n<\/li>\n<\/ul>\n<h3 style=\"line-height: 1.38; margin-top: 16pt; margin-bottom: 4pt;\"><span class=\"ez-toc-section\" id=\"Social_customer_support_builds_customer_trust_and_loyalty\"><\/span><span style=\"font-size: 14pt; font-family: Arial; color: #434343; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Social customer support builds customer trust and loyalty.<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul style=\"margin-top: 0; margin-bottom: 0;\">\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Half of the world&#8217;s people feel that they are more connected to their brands through <a href=\"https:\/\/trueconf.com\/features\/collaboration\/instant-messaging.html\">instant messaging<\/a>.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">During <a href=\"https:\/\/upcutstudio.com\/us-federal-holidays\/\">the holiday season<\/a>, 40% of customers say they are more likely to consider buying from a brand they can talk to.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><a href=\"https:\/\/www.zendesk.com\/blog\/zendesk-customer-experience-trends-report-2020\/#:~:text=Customer%20loyalty%20can%20help%20drive,a%20particular%20brand%20or%20company\"><span style=\"font-size: 11pt; color: #1155cc; background-color: transparent; vertical-align: baseline;\">57% of consumers <\/span><\/a><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">say customer service increases brand loyalty.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">81% of Twitter users who haven&#8217;t received a corporate response will not recommend it to a friend.<\/span><\/p>\n<\/li>\n<\/ul>\n<h2 style=\"line-height: 1.38; margin-top: 18pt; margin-bottom: 6pt;\"><span class=\"ez-toc-section\" id=\"Improving_Customer_Support_by_using_Social_Media\"><\/span><span style=\"font-size: 16pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Improving Customer Support by using Social Media<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3 style=\"line-height: 1.38; margin-top: 16pt; margin-bottom: 4pt;\"><span class=\"ez-toc-section\" id=\"Choosing_the_right_Social_Media_Network\"><\/span><span style=\"font-size: 14pt; font-family: Arial; color: #434343; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Choosing the right\u00a0 Social Media Network<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Social media has grown rapidly since Facebook was announced in 2012, and there are thousands of networks dedicated to everything from connecting old classmates to social activities. If so, how can I improve the options I need with all these options? <a href=\"https:\/\/buzzvoice.com\/\">BuzzVoice<\/a> and other experts recommend joining the four most popular, and choosing the right one depends on your audience (and their location) and your goals.<\/span><\/p>\n<h3 style=\"line-height: 1.38; margin-top: 16pt; margin-bottom: 4pt;\"><span class=\"ez-toc-section\" id=\"Save_time_with_Social_Media\"><\/span><span style=\"font-size: 14pt; font-family: Arial; color: #434343; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Save time with Social Media<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Social media campaigns take a long time. To do this, the digital marketing team must be active and consistent in attracting customers to the company. The best way to find time to achieve all your social media is to use social media automation.<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">It offers the following options:<\/span><\/p>\n<ul style=\"margin-top: 0; margin-bottom: 0;\">\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Participant Response<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Auto publishing<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Planned publication<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">With these options, you can use your time and your entire time.<\/span><\/p>\n<h3 style=\"line-height: 1.38; margin-top: 16pt; margin-bottom: 4pt;\"><span class=\"ez-toc-section\" id=\"Improve_Engagement\"><\/span><span style=\"font-size: 14pt; font-family: Arial; color: #434343; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Improve Engagement<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Social media Support saves time and helps eliminate replacements, so you can use this new bandwidth to be more productive and interactive. Here&#8217;s all you can do in your business:<\/span><\/p>\n<ul style=\"margin-top: 0; margin-bottom: 0;\">\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Plan your campaigns and events ahead of time so you can spend more time interacting with your target audience.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">You can also use social media automation to provide a more personalized customer experience for each interaction, providing new strategies for customer interaction.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Ask for their opinions and feedback, plan your actions on social networks, plan random events, and plan sales as planned.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Another fun way to increase engagement is to publish tutorials for your product or service. To do this, you can easily <a href=\"https:\/\/blog.learnyst.com\/how-to-create-your-first-online-course-in-28-days\/\">create online courses<\/a> using LMS software.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Make your social media content more interesting and rate your customers by adding quizzes and surveys.<\/span><\/p>\n<\/li>\n<\/ul>\n<section class=\"bt-blog-inline-subs-wrap\">\n<div class=\"bt-blog-inline-subs-inr inline-subs-v3\">\n<h3 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Grow_Your_Business_With_Social_Media_Tool\"><\/span>Grow Your Business With Social Media Tool<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: center;\">Retain your Loyal Customers by using AI technology and enhance your acquisition rate now<\/p>\n<div class=\"inline-subs-cta\" style=\"text-align: center;\"><a class=\"bt-glb-btn\" href=\"https:\/\/botsify.com\/register\" target=\"_blank\" rel=\"noopener noreferrer\">Create Chatbot Now!<\/a><\/div>\n<\/div>\n<\/section>\n<h2 style=\"line-height: 1.38; margin-top: 18pt; margin-bottom: 6pt;\"><span class=\"ez-toc-section\" id=\"Social_Media_Automation_a_Cost-Cutting_Customer_Support\"><\/span><span style=\"font-size: 16pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Social Media Automation a Cost-Cutting Customer Support<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">If you choose to automate social media customer support, you&#8217;ll soon notice the benefits. The solutions described above can help you optimize your process and make the most of your team&#8217;s time and other resources. Just <a href=\"https:\/\/www.kontentino.com\/blog\/social-media-automation-tools\/\" rel=\"nofollow\">automating social media<\/a> can save you a lot of time and money. <\/span><\/p>\n<figure id=\"attachment_2224\" aria-describedby=\"caption-attachment-2224\" style=\"width: 589px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2224\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/12\/screely-1606806324363-300x160.png\" alt=\"\" width=\"589\" height=\"314\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/12\/screely-1606806324363-300x160.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/12\/screely-1606806324363.png 659w\" sizes=\"(max-width: 589px) 100vw, 589px\" \/><figcaption id=\"caption-attachment-2224\" class=\"wp-caption-text\">Source: <a href=\"https:\/\/instapage.com\/blog\/automation-statistics\">Instapage<\/a><\/figcaption><\/figure>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Here&#8217;s how:<\/span><\/strong><\/p>\n<ul style=\"margin-top: 0; margin-bottom: 0;\">\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Automatic scheduling and publishing tools allow you to better plan your work and create your publishing pipeline ahead of time. This gives the team more time to focus on the creative side of their social content strategy. By preparing better and more exciting content, you can effectively reach your goals, such as increasing sales through social networks or marketing new products or services.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">By taking simple, repetitive tasks off the shoulder, automatic coordination gives teams more time to deal with complex applications with proper care and attention. As a result, you are more likely to give your customers a positive impression of your company and increase the engagement of your social community with your brand.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Not only does automatic reconciliation save time, but it can also have a positive effect on the bottom line of your social media campaigns. Removing spam comments and links from competitors from sponsored posts will help you build professional and reliable images and maximize your advertising costs.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Auto-tuning also helps improve response rates and overall customer satisfaction. This is important to building a committed community around your business.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Automated reporting and analysis save tedious data processing time. By including all the information in an easy-to-read PDF file, you can invest more energy in understanding the results and adjusting your strategy for better performance.<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Including all of these features in one package saves money because you don&#8217;t have to invest in expensive custom equipment like chatbots.<\/span><\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 style=\"line-height: 1.38; margin-top: 18pt; margin-bottom: 6pt;\"><span class=\"ez-toc-section\" id=\"How_Bots_can_be_used_in_Social_Media_Automation\"><\/span><span style=\"font-size: 16pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; vertical-align: baseline;\">How Bots can be used in Social Media Automation?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Chatbots can act as your company&#8217;s brand ambassadors or customer service agents. It can also be a vendor that gives you access to an unlimited number of users at once. As chatbot technology continues to become more sophisticated, there are more ways to take advantage of it. <\/span><\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-2225 aligncenter\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/12\/screely-1602845430810-161x300.png\" alt=\"\" width=\"334\" height=\"622\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/12\/screely-1602845430810-161x300.png 161w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/12\/screely-1602845430810.png 291w\" sizes=\"(max-width: 334px) 100vw, 334px\" \/><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Here&#8217;s how to use Chatbot automation to enhance your social media experience.<\/span><\/p>\n<h3 style=\"line-height: 1.38; margin-top: 16pt; margin-bottom: 4pt;\"><span class=\"ez-toc-section\" id=\"Employ_Autoresponders\"><\/span><span style=\"font-size: 14pt; font-family: Arial; color: #434343; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Employ Autoresponders<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">One of the ways to use chatbot automation in your social media strategy is to use autoresponders. Autoresponder is a chatbot that automatically responds to Facebook messages and comments regardless of user input. This means that the bot displays the same response on every comment or post.<\/span><\/p>\n<h3 style=\"line-height: 1.38; margin-top: 16pt; margin-bottom: 4pt;\"><span class=\"ez-toc-section\" id=\"Address_Customer_Inquiry\"><\/span><span style=\"font-size: 14pt; font-family: Arial; color: #434343; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Address Customer Inquiry<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">One of the most effective ways to benefit from healing is by using it on social media as customer service. A well-programmed chatbot should be simple and able to answer frequently asked questions. But even more, complex customer queries need to be handled efficiently.<\/span><\/p>\n<h3 style=\"line-height: 1.38; margin-top: 16pt; margin-bottom: 4pt;\"><span class=\"ez-toc-section\" id=\"Creating_a_personal_experience\"><\/span><span style=\"font-size: 14pt; font-family: Arial; color: #434343; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Creating a personal experience<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Strictly speaking, chatbots are robots, but that doesn&#8217;t mean you have to behave this way. Regardless of the industry, our customers value interpersonal communication and personal contact. Research shows that 80% of customers are more likely to buy from brands that offer a <a href=\"https:\/\/www.markettailor.io\/blog\/b2b-website-personalization-tools\">personalized experience<\/a>.<\/span><\/p>\n<h3 style=\"line-height: 1.38; margin-top: 16pt; margin-bottom: 4pt;\"><span class=\"ez-toc-section\" id=\"Feedbacks\"><\/span><span style=\"font-size: 14pt; font-family: Arial; color: #434343; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Feedbacks<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">When you think of chatbots, you usually associate them with helping customers. However, what is often overlooked is the value it provides when collecting customer reviews. Every conversation a social media user has with a bot is worthwhile. You can learn a lot about customer preferences, complaints, and areas of business that need improvement.<\/span><\/p>\n<h2 style=\"line-height: 1.38; margin-top: 18pt; margin-bottom: 6pt;\"><span class=\"ez-toc-section\" id=\"Results_a_New_Startup_can_Generate_with_Bot_SM_Automation\"><\/span><span style=\"font-size: 16pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Results a New Startup can Generate with Bot SM Automation<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">In online marketing, the goal of artificial intelligence and social media robots is not to completely replace human interaction, but to help entrepreneurs and marketers communicate more effectively with their customers.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">You can use social bots as assistants in fields like retail, travel, entertainment, and even healthcare and finance. Bots can help expand your social media site by providing real-time customer support and simplifying the shopping experience.<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">So, social media bots can accelerate the growth of social media websites in the following ways:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul style=\"margin-top: 0; margin-bottom: 0;\">\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Customer service agent role<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Answer simple consumer questions<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Providing relevant content according to the situation<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Send a private message<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Sales promotion<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Send a message about an account or order<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Provides real-time reports for analysis<\/span><\/p>\n<\/li>\n<li style=\"list-style-type: disc; font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; background-color: transparent; vertical-align: baseline;\">Collection of valuable customer information<\/span><\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Bots can be integrated with email marketing services to support campaigns, drive traffic to your website, and deliver personalized content to users. You can use it to resell, cross-sell your product, and increase conversions. According to a new Retale study, 60% of millennials said they were already using chatbots, and 71% said they would try big brand chatbots. To grow your business, you have to go where people are. Now I&#8217;m in the messaging software.<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Second, instant messaging (even if you&#8217;re using a chatbot) allows you to interact more closely with your customers. As mentioned earlier, chatbots allow your company to answer customer questions at any time of the day, not just during working hours. Chatbots give customers a better opportunity to interact with your brand. Essentially, chatbots provide a simple, rational, and responsive way to help customers throughout the purchase cycle by providing appropriate responses to purchase inquiries.<\/span><\/p>\n<section class=\"bt-blog-inline-subs-wrap\">\n<div class=\"bt-blog-inline-subs-inr inline-subs-v3\">\n<h3 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Grow_Your_Business_With_Social_Media_Tool-2\"><\/span>Grow Your Business With Social Media Tool<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: center;\">Retain your Loyal Customers by using AI technology and enhance your acquisition rate now<\/p>\n<div class=\"inline-subs-cta\" style=\"text-align: center;\"><a class=\"bt-glb-btn\" href=\"https:\/\/botsify.com\/register\" target=\"_blank\" rel=\"noopener noreferrer\">Create Chatbot Now!<\/a><\/div>\n<\/div>\n<\/section>\n<h2 style=\"line-height: 1.38; margin-top: 18pt; margin-bottom: 6pt;\"><span class=\"ez-toc-section\" id=\"Botsify_Social_Media_Automation_Chatbot_for_Achieving_your_MileStones\"><\/span><span style=\"font-size: 16pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Botsify Social Media Automation Chatbot for Achieving your MileStones<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\"><a href=\"https:\/\/botsify.com\/register\">Botsify<\/a> chatbots are Fast Responding to Engage Your Audience. Enjoy a real-time solution with Facebook Messenger, which makes it easy to create chatbots. Botsify does not require any programming information and is relatively easy to configure. With Botsify-a simple drag and drop template builder, you don&#8217;t have to worry about developer skills.<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">So, if you are interested in a chatbot for your social media and want a complete platform. There are good platforms out there that can provide you with a complete chatbot. A chatbot with all the features you need can easily handle all your customer support systems and cut down your enough cost.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-2140 aligncenter\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/11\/screely-1604991779272-167x300.jpg\" alt=\"\" width=\"316\" height=\"568\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/11\/screely-1604991779272-167x300.jpg 167w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/11\/screely-1604991779272-570x1024.jpg 570w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/11\/screely-1604991779272-768x1380.jpg 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/11\/screely-1604991779272-855x1536.jpg 855w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/11\/screely-1604991779272-1140x2048.jpg 1140w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/11\/screely-1604991779272-scaled.jpg 1425w\" sizes=\"(max-width: 316px) 100vw, 316px\" \/><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Here are some great features integrated with the Botsify SM chatbot to promote your business:<\/span><\/p>\n<h3 style=\"line-height: 1.38; margin-top: 16pt; margin-bottom: 4pt;\"><span class=\"ez-toc-section\" id=\"Comment_Automation_Time_Saving_Feature\"><\/span><span style=\"font-size: 14pt; font-family: Arial; color: #434343; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Comment Automation Time Saving Feature\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">Proactive message management eliminates the need to send messages in real-time. Additionally, companies often publish multiple times a day on different platforms, depending on when it&#8217;s best to post on social media. Social media automation tools like <a href=\"https:\/\/botsify.com\/acquire-users-from-comments\">Botsify Comment Automation<\/a> can help with hard work. Attention automation allows you to automatically respond to comments on posts.<\/span><\/p>\n<h3 style=\"line-height: 1.38; margin-top: 16pt; margin-bottom: 4pt;\"><span class=\"ez-toc-section\" id=\"Enhance_your_Experience_with_Multilingual_features\"><\/span><span style=\"font-size: 14pt; font-family: Arial; color: #434343; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Enhance your Experience with Multilingual features<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\"><a href=\"https:\/\/botsify.com\/blog\/build-a-multi-language-chatbot-in-15-minutes-using-botsify\/\">Multilingual chatbots<\/a> help you reach all of these customers. It can communicate with multilingual features in all languages. Multilingual chatbots can increase customer diversity by allowing you to chat with e-commerce companies using chatbots from people of different languages \u200b\u200band cultures.<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">So, Botsify offers a great feature called a multilingual chatbot. With this feature, your chatbot can speak 190+ languages \u200b\u200bto impress your visitors and convert them into leads.<\/span><\/p>\n<h3 style=\"line-height: 1.38; margin-top: 16pt; margin-bottom: 4pt;\"><span class=\"ez-toc-section\" id=\"Easily_Collect_Data_using_Conversational_Forms\"><\/span><span style=\"font-size: 14pt; font-family: Arial; color: #434343; background-color: transparent; font-weight: 400; vertical-align: baseline;\">Easily Collect Data using Conversational Forms<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\"><a href=\"https:\/\/botsify.com\/conversational-forms\">Conversational forms<\/a> give you more opportunities to decide what you need to do to attract new leaders. Create form fields to collect name, email, location, phone number, geocoding, and more. The Botsify online chatbot can use API integration to verify that the user who entered the information is correct, location, contact, or personal authentication.<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">We can also collect data in Google Sheets to log all visitors for future contact. great\u2026<\/span><\/p>\n<h2 style=\"line-height: 1.38; margin-top: 18pt; margin-bottom: 6pt;\"><span class=\"ez-toc-section\" id=\"In_a_NutShell\"><\/span><span style=\"font-size: 16pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; vertical-align: baseline;\">In a NutShell<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\"><a href=\"https:\/\/www.kontentino.com\/blog\/social-media-automation-tools\/\">Automating Social Media<\/a> can yield extreme and fast results and many benefits. Examples include savings on staff, saving time, staying online 24\/7, more leads, more customers, and more.<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">When it comes to automation, a chatbot is the best tool to Automate your services. We hope it helps you automate your social media. In my opinion, Botsify is a complete automation platform for Social Media.<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline;\">With Botsify, you can easily automate the comment section to automate the mail section, and the automated chatbot can automate the messenger and response sections. You can also get a complete report of your automated messages and interactions with your chatbot.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<section class=\"bt-blog-inline-subs-wrap\">\n<div class=\"bt-blog-inline-subs-inr inline-subs-v3\">\n<h3 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Book_a_Free_Demo_Meeting_with_us\"><\/span>Book a Free Demo Meeting with us<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: center;\">Gather eCommerce quality leads on autopilot and 10x your ROI with automated chats<\/p>\n<div class=\"inline-subs-cta\" style=\"text-align: center;\"><a class=\"bt-glb-btn\" href=\"https:\/\/botsify.com\/book-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Book a Demo Now!<\/a><\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Customer support cost is a huge amount for new startups. As they are starting their business and they do not have much profit in starting. &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/\"> <span class=\"screen-reader-text\">How to improve social customer support for new startups<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":7,"featured_media":2238,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11,5,10,9,4,7],"tags":[32,25,137,139],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to improve social customer support for new startups<\/title>\n<meta name=\"description\" content=\"Elevate customer support for new startups. 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Learn how to effectively leverage social media for a positive customer experience\" \/>\n<meta property=\"og:url\" content=\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Botsify\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/botsifyapp\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/aiman.zaidi.9085\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-01T10:05:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-22T10:24:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/12\/Save-Customer-Support-Agent-Cost_-Social-Media-Automation-Tool-For-New-Startups-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Aiman Zaidi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@AimanZa34168546\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Aiman Zaidi\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"14 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/\"},\"author\":{\"name\":\"Aiman Zaidi\",\"@id\":\"https:\/\/botsify.com\/blog\/#\/schema\/person\/c27712ac055c2a5d34d4c30a7e60f475\"},\"headline\":\"How to improve social customer support for new startups\",\"datePublished\":\"2020-12-01T10:05:20+00:00\",\"dateModified\":\"2025-07-22T10:24:47+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/\"},\"wordCount\":2793,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/botsify.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/12\/Save-Customer-Support-Agent-Cost_-Social-Media-Automation-Tool-For-New-Startups-1.jpg\",\"keywords\":[\"Automation tool\",\"chatbot\",\"social media\",\"social media automation\"],\"articleSection\":[\"Business archives\",\"Chatbot\",\"Conversational AI\",\"Customer Service\",\"Lead Generation\",\"Social Media\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/\",\"url\":\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/\",\"name\":\"How to improve social customer support for new startups\",\"isPartOf\":{\"@id\":\"https:\/\/botsify.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/botsify.com\/blog\/social-media-automation-customer-support\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/12\/Save-Customer-Support-Agent-Cost_-Social-Media-Automation-Tool-For-New-Startups-1.jpg\",\"datePublished\":\"2020-12-01T10:05:20+00:00\",\"dateModified\":\"2025-07-22T10:24:47+00:00\",\"description\":\"Elevate customer support for new startups. 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