{"id":1807,"date":"2020-09-22T06:25:05","date_gmt":"2020-09-22T06:25:05","guid":{"rendered":"https:\/\/botsify.com\/blog\/?p=1807"},"modified":"2025-07-30T13:14:15","modified_gmt":"2025-07-30T13:14:15","slug":"wordpress-chatbot","status":"publish","type":"post","link":"https:\/\/botsify.com\/blog\/wordpress-chatbot\/","title":{"rendered":"Best 6 industries for WordPress chatbot use and automation"},"content":{"rendered":"<p>respond to comments on your posts according to the templates you have prepared<\/p>\n<p><span style=\"font-weight: 400;\">Did you know? In 2018, only 15% of the users communicate with the chatbot for assistance. However, in 2019, the percentage rate has increased and it is expected to increase even more. Also, there is an expected increase in chatbots for WordPress, so, top 6 industries for WordPress Chatbot and why is Botsify the best for you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here is a graph of all platforms that have been used in the past 12 months, have a look at it.<\/span><\/p>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_1817\" aria-describedby=\"caption-attachment-1817\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1817\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/09\/chart.png\" alt=\"Chatbot for WordPress\" width=\"600\" height=\"371\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/09\/chart.png 600w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/09\/chart-300x186.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-1817\" class=\"wp-caption-text\"><em>The chart shows the conversation forum for the past years<\/em><\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">What&#8217;s interesting is that customers are already common with the main elements of a chatbot; that is, websites and online chat. Before chatbots catch on, it&#8217;s only a matter of time, which means you can now get the websites of your customers ready for them. But what are the best chatbot plugins for WordPress or in short, which are the best \u201cWordPress Charbot\u201d.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before indulging in the topic for <\/span><i><span style=\"font-weight: 400;\">\u201cWhy To Choose Botsify For WordPress Chatbot + Top 6 Industries Where Chatbots Can Be Used\u201d<\/span><\/i><span style=\"font-weight: 400;\">, let\u2019s have a sneak peek at what the CHATBOT is.<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_69_1 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #fee22e;color:#fee22e\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #fee22e;color:#fee22e\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/#What_Is_A_Chatbot\" title=\"What Is A Chatbot?\">What Is A Chatbot?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/#What_Is_A_WordPress\" title=\"What Is A WordPress?\">What Is A WordPress?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/#What_Kinds_Of_Chatbot_Are_Available_In_The_Market\" title=\"What Kinds Of Chatbot Are Available In The Market?\">What Kinds Of Chatbot Are Available In The Market?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/#1_Basic_Bots\" title=\"1. Basic Bots:\">1. Basic Bots:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/#2_AI_Chatbots\" title=\"2. AI Chatbots:\">2. AI Chatbots:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/#3_Social_Media_Chatbots\" title=\"3. Social Media Chatbots:\">3. Social Media Chatbots:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/#Create_A_Bot_Of_Your_Choice\" title=\"Create A Bot Of Your Choice\">Create A Bot Of Your Choice<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/#Top_6_Industries_For_Chatbot_WordPress_That_Can_Be_Used\" title=\"Top 6 Industries For Chatbot WordPress That Can Be Used:\">Top 6 Industries For Chatbot WordPress That Can Be Used:<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/#1_Ecommerce\" title=\"1. Ecommerce:\">1. Ecommerce:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/#2_Finance\" title=\"2. Finance:\">2. Finance:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/#3_Marketing\" title=\"3. Marketing:\">3. Marketing:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/#4_Real_Estate\" title=\"4. Real Estate:\">4. Real Estate:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/#5_Hospitality\" title=\"5. Hospitality:\u00a0\">5. Hospitality:\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/#6_SaaS\" title=\"6. SaaS:\">6. SaaS:<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/#How_A_WordPress_Chatbot_Can_Help_Improve_Your_Site\" title=\"How A WordPress Chatbot Can Help Improve Your Site?\">How A WordPress Chatbot Can Help Improve Your Site?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/#Why_Choose_Botsify_For_Your_WordPress_Chatbot\" title=\"Why Choose Botsify For Your WordPress Chatbot?\">Why Choose Botsify For Your WordPress Chatbot?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/#Build_Your_WordPress_Chatbot\" title=\"Build Your WordPress Chatbot\">Build Your WordPress Chatbot<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/#Wrapping_Up\" title=\"Wrapping Up!\">Wrapping Up!<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"What_Is_A_Chatbot\"><\/span><a href=\"https:\/\/botsify.com\/what-is-a-chatbot\"><span style=\"font-weight: 400;\">What Is A Chatbot?<\/span><\/a><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Chatbots are nothing more than a software program used to perform user chats online. It could seem difficult to create a chatbot but it is not. It&#8217;s as simple as cutting a cake once you are aware of a chatbot&#8217;s basics. Chatbots, however, is the most inspiring and successful forum when it comes to user\/customer interaction.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most importantly, chatbots know the customer&#8217;s needs or preferences and, of course, it makes it much better and more secure.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_Is_A_WordPress\"><\/span><span style=\"font-weight: 400;\">What Is A WordPress?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">WordPress is a content management system (CMS) that is free and open-source, written in PHP, and combined with a MySQL or MariaDB database. A plugin framework and a template structure referred to as &#8220;Themes&#8221; within WordPress, are features.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Originally developed as a blog publishing system, WordPress has expanded to support other forms of web content, including more conventional mailing lists and forums, media galleries, membership pages, LMS, and online stores.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also, these days the WordPress Chatbot has increased the growth rate to a sublime level.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_Kinds_Of_Chatbot_Are_Available_In_The_Market\"><\/span><span style=\"font-weight: 400;\">What Kinds Of Chatbot Are Available In The Market?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When it comes to \u201cchatbots\u201d there is always something new and exciting to know. Therefore, here are the top kinds of a chatbot, which can be used as \u201cWordPress bot\u201d too.\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Let\u2019s have a sneak peek into the top <a href=\"https:\/\/botsify.com\/wp-integration\">WordPress Chatbot<\/a> market<\/span><\/i><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Basic_Bots\"><\/span><span style=\"font-weight: 400;\">1. Basic Bots:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">These are the basic bots just like by their name. These are the bots that are seen mostly on the websites. They deal with the most common operations such as; user handling and basic responses. Also, used in the WordPress chatbot to enhance the <\/span><a href=\"https:\/\/botsify.com\/blog\/improve-your-customer-support-by-30-with-these-10-tips\/\"><span style=\"font-weight: 400;\">engagement<\/span><\/a><span style=\"font-weight: 400;\"> of the customers.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_AI_Chatbots\"><\/span><span style=\"font-weight: 400;\">2. AI Chatbots:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">AI chatbots are designed with deep learning so that they can respond better to conversation and sound more human-based on some keywords and responses to cause. You are not as likely to see these across the web because they require advanced programming, at least not if you happen casually on them. But it is certain that in the best WordPress chatbot category it has to fall among the best.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Social_Media_Chatbots\"><\/span><span style=\"font-weight: 400;\">3. Social Media Chatbots:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Without a doubt, it is the most emerging chatbot type, however, at this stage, there is only one social media platform that has taken the market over. And that is \u201cFacebook Messenger\u201d, it is emerging a lot in the market.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also Read: <\/span><a href=\"https:\/\/botsify.com\/blog\/the-ultimate-guide-to-chatbots\/\"><span style=\"font-weight: 400;\">The Ultimate Guide To Chatbots For Businesses (2020)<\/span><\/a><\/p>\n<section class=\"bt-blog-inline-subs-wrap\">\n<div class=\"bt-blog-inline-subs-inr inline-subs-v3\">\n<h3><span class=\"ez-toc-section\" id=\"Create_A_Bot_Of_Your_Choice\"><\/span>Create A Bot Of Your Choice<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Now you can create any bot with Botsify and that too with ease, just a click away!<\/p>\n<div class=\"inline-subs-cta\"><a class=\"bt-glb-btn\" href=\"\/register\" target=\"_blank\" rel=\"noopener noreferrer\">Create Now!<\/a><\/div>\n<\/div>\n<\/section>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Top_6_Industries_For_Chatbot_WordPress_That_Can_Be_Used\"><\/span><span style=\"font-weight: 400;\">Top 6 Industries For Chatbot WordPress That Can Be Used:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">It does not appear that only those kinds of websites are useful to chatbots. If you want to persuade your customers to add one to their WordPress account, there is a large variety of industry use cases that you can draw from. What are the best WordPress chatbots, unique to the industry?<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Ecommerce\"><\/span><span style=\"font-weight: 400;\">1. Ecommerce:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">While Avaya&#8217;s report indicates that UK customers are lagging behind those in other nations in terms of technology adoption, a good percentage of them are willing to engage with chatbots.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">More than 50 percent of consumers surveyed said they would like to have AI chatbots answer their questions when shopping online. 32% said they were all right to start with a chatbot that would then lead them to the right agent for customer service. In this type of case, the WordPress Chatbot of the AI category fits the best.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That&#8217;s a decent percentage of shoppers in the shopping process who consent to use chatbots! Why not find the best plugin to wow your visitors with WordPress chatbot?<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Finance\"><\/span><span style=\"font-weight: 400;\">2. Finance:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The banking and finance industries have built a lot in the past years and it falls under the category of best WordPress chatbots. Also, since then the chatbots have been embedded on these platforms it has cut off many operational hours.\u00a0<\/span><\/p>\n<figure id=\"attachment_1815\" aria-describedby=\"caption-attachment-1815\" style=\"width: 503px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1815\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/09\/imageedit_1_3523828395.png\" alt=\"Chatbot for WordPress\" width=\"503\" height=\"503\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/09\/imageedit_1_3523828395.png 503w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/09\/imageedit_1_3523828395-300x300.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/09\/imageedit_1_3523828395-150x150.png 150w\" sizes=\"(max-width: 503px) 100vw, 503px\" \/><figcaption id=\"caption-attachment-1815\" class=\"wp-caption-text\"><em>Finance department sub-divisions<\/em><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Since the finance industry is all numbers, it is easy for AI chatbots on the fly to pull info, make adjustments, or issue customer resolutions. The chatbot thus becomes the virtual assistant which prevents the customer from having to call or visit the bank to handle their matters.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Marketing\"><\/span><span style=\"font-weight: 400;\">3. Marketing:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">It should come as no surprise that chatbots are going to find a lot of good uses for marketers and advertisers. The WordPress chatbot for marketing industries is a must-have because it saves many operational hours. Other than this, it makes a lot of the users engage in the product.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Real_Estate\"><\/span><span style=\"font-weight: 400;\">4. Real Estate:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In both cases, you need an immediate response when you first examine a piece of property, home, or building either you are the seller or buyer. You investigate everyone and all promptly before making a purchase decision. We do more than half of the research on calls or text-based communications. But also, you can not take time out to quickly prioritize all the questions. But if your client is communicating with the chatbot, then do not worry!<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Hospitality\"><\/span><span style=\"font-weight: 400;\">5. Hospitality:\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><a href=\"https:\/\/www.dominos.com\/index.intl.html\"><span style=\"font-weight: 400;\">Domino&#8217;s<\/span><\/a><span style=\"font-weight: 400;\"> was one of the first pizza chains to take full advantage of the new and greatest technologies to move its customers forward. respond to the <a href=\"https:\/\/napoleoncat.com\/blog\/instagram-comments\/\">Instagram comments<\/a> on your posts according to the templates you have prepared In addition to this innovative approach, Domino&#8217;s also excelled in delivering a delightful customer experience through their convenient online ordering system, ensuring that <a href=\"https:\/\/www.oldlira.com.au\/\">takeaway pizza<\/a> became a hassle-free delight for pizza lovers.<\/span><\/p>\n<figure id=\"attachment_1816\" aria-describedby=\"caption-attachment-1816\" style=\"width: 628px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1816\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/09\/imageedit_3_8094344588.png\" alt=\"WordPress Chatbot\" width=\"628\" height=\"386\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/09\/imageedit_3_8094344588.png 628w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/09\/imageedit_3_8094344588-300x184.png 300w\" sizes=\"(max-width: 628px) 100vw, 628px\" \/><figcaption id=\"caption-attachment-1816\" class=\"wp-caption-text\"><em>The illustration of Hospitality<\/em><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">The last thing restaurant managers want their workers to do is stay on the phone all day and night responding to delivery or pick-up orders online. For handling website requests, the same goes. So why not send the chatbot this to take care of and that too a WordPress Chatbot?<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_SaaS\"><\/span><span style=\"font-weight: 400;\">6. SaaS:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Nothing that is too complex. It only asks visitors if they have a similar solution right now. Even if they don&#8217;t, they would like to set up a time to learn more. It&#8217;s a perfect way to skill leads and drive them further into the sales process than if they had to qualify themselves.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The ideal situation, however, is really to put the chatbot to use so that it can field the typical questions visitors have about a company and its goods. Then, for clients who need real-time, hands-on assistance when using your product, use a live chat solution.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You might want to read: <\/span><a href=\"https:\/\/botsify.com\/blog\/heres-how-to-create-a-chatbot-for-your-b2b-website\/\"><span style=\"font-weight: 400;\">How To Create A Chatbot For Your B2b Website<\/span><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_A_WordPress_Chatbot_Can_Help_Improve_Your_Site\"><\/span><span style=\"font-weight: 400;\">How A WordPress Chatbot Can Help Improve Your Site?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Some potential uses for a live chat on your website have already been covered, but let&#8217;s dig a little deeper. WordPress chatbots can be set to perform several automated tasks, as described, which can not only help free up your time but enhance the experience of your users in the process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are some of the ways you can use a chatbot:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Providing service to customers.<\/b><span style=\"font-weight: 400;\"> Maybe the most common cause of usage is to provide assistance with customer inquiries. This helps you to provide data in a playful, engaging way that feels normal and personal to your users for the most popular questions.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Gather information from users to generate new leads.<\/b><span style=\"font-weight: 400;\"> To collect email addresses and allow users to sign up for more details, chatbots can be used. You could combine this with other functions easily as well.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Make such activities automatic, such as making an order.<\/b><span style=\"font-weight: 400;\"> As I have already described, Domino&#8217;s using a chatbot to automate their ordering process. For both you and the client, this makes the process much smoother, since an order can be submitted and checked in a matter of seconds.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Recommend programs and goods.<\/b><span style=\"font-weight: 400;\"> To help boost conversions, chatbots can be configured to provide feedback relating to user queries.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">As you can see, the implementation of a WordPress chatbot provides plenty of possible benefits. But considering the disadvantages, too, is necessary. Compared to direct human contact, chatbots inherently have certain inherent limitations. Chatbots can preferably be used as a supplement to regular customer service, rather than a substitute, for this purpose.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A\u00a0 WordPress chatbot will, however, help take a lot of weight off your shoulders if implemented correctly. You will use these to easily dispense data and help to improve leads and conversions. Let&#8217;s look at the way you can actually add one to your WordPress account.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Why_Choose_Botsify_For_Your_WordPress_Chatbot\"><\/span><span style=\"font-weight: 400;\">Why Choose Botsify For Your WordPress Chatbot?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Botsify is a chatbot creator tool which is extremely simple to use. No coding knowledge is used, but you can incorporate it with resources such as your Google Docs, Slack, or email to streamline the transfer of data collected to your desired intake form.<\/span><\/p>\n<figure id=\"attachment_1811\" aria-describedby=\"caption-attachment-1811\" style=\"width: 1349px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1811 size-full\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/09\/BLOG-CHATBOT.jpg\" alt=\"\" width=\"1349\" height=\"626\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/09\/BLOG-CHATBOT.jpg 1349w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/09\/BLOG-CHATBOT-300x139.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/09\/BLOG-CHATBOT-1024x475.jpg 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/09\/BLOG-CHATBOT-768x356.jpg 768w\" sizes=\"(max-width: 1349px) 100vw, 1349px\" \/><figcaption id=\"caption-attachment-1811\" class=\"wp-caption-text\"><em>Botsify&#8217;s Home Page<\/em><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Here are some other things to know about Botsify:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The builder itself is intuitively built with multiple steps covering such things as &#8220;what is the chatbot&#8217;s purpose? &#8220;Where&#8217;s it going to appear? (Facebook, Slack, the Website, for example), and more.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In terms of which questions your chatbot will ask visitors as well as the colors and icon to skin the chat module with, you can do some light customization.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Using conversational flows to create chatbots.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Configure answers based on matches, trends, or phrases of keywords.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Integrate the bot either manually with WordPress, or with a plugin. And you have your WordPress chatbot.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">While chatbots can be very useful, having a <\/span><a href=\"https:\/\/botsify.com\/blog\/text-message-automation\/\"><span style=\"font-weight: 400;\">human backup<\/span><\/a><span style=\"font-weight: 400;\"> that can handle any &#8216;off-piste&#8217; queries is always a good idea. In this region, Botsify shines thanks to a function it calls &#8216;Human Handover&#8217;.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ultimately, if your Botsify chatbot can&#8217;t give visitors the answers they need, it can immediately ask for human assistance. The service will then inform you or your team so that someone can hop in and out and save the day.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Using conversational flow maps, Botsify works. &#8216;Stories&#8217; can be programmed so that the chatbot knows what to say and what words or decisions can cause it. Botsify doesn&#8217;t need exact keyword matches to function \u2013 it supports patterns and phrases as well.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Botsify provides integration when it comes to WordPress through an <\/span><a href=\"https:\/\/botsify.com\/wp-integration\"><span style=\"font-weight: 400;\">official plugin<\/span><\/a><span style=\"font-weight: 400;\"> or a JavaScript snippet that you can manually add to your site.<\/span><\/p>\n<section class=\"bt-blog-inline-subs-wrap\">\n<div class=\"bt-blog-inline-subs-inr inline-subs-v3\">\n<h3><span class=\"ez-toc-section\" id=\"Build_Your_WordPress_Chatbot\"><\/span>Build Your WordPress Chatbot<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Get the maximum advantages and create your chatbot with ease<\/p>\n<div class=\"inline-subs-cta\"><a class=\"bt-glb-btn\" href=\"\/register\" target=\"_blank\" rel=\"noopener noreferrer\">Create Now!<\/a><\/div>\n<\/div>\n<\/section>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Wrapping_Up\"><\/span><span style=\"font-weight: 400;\">Wrapping Up!<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">WordPress chatbot plug-ins will connect your website to another level of professionalism. If you run an e-commerce shop, a company storefront, or a simple blog, chatbots will take your hands off some work. Customer support is automated, so you don&#8217;t have to waste time answering basic questions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bloggers could find it useful to collect email addresses to create a mailing list or to inform people about new posts through Facebook Messenger. To ask their website visitors for valuable feedback, any person or business can use chatbots. Check out any of these chatbot plug-ins and see how your WordPress website can be enhanced.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>respond to comments on your posts according to the templates you have prepared Did you know? In 2018, only 15% of the users communicate with &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/botsify.com\/blog\/wordpress-chatbot\/\"> <span class=\"screen-reader-text\">Best 6 industries for WordPress chatbot use and automation<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":40,"featured_media":4941,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[25,112,114,113,111],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Best 6 industries for WordPress chatbot use and automation<\/title>\n<meta name=\"description\" content=\"Learn which 6 industries benefit most from WordPress chatbot solutions to improve support, boost engagement, and automate user interactions\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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