{"id":1362,"date":"2020-07-21T08:29:18","date_gmt":"2020-07-21T08:29:18","guid":{"rendered":"https:\/\/botsify.com\/blog\/?p=1362"},"modified":"2026-03-03T11:01:32","modified_gmt":"2026-03-03T11:01:32","slug":"8-reasons-to-automate-message-sms-chatbot-feature","status":"publish","type":"post","link":"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/","title":{"rendered":"8 reasons to automate message: SMS chatbot feature"},"content":{"rendered":"<p>Text message automation, simply put, is the automatic sending or triggering of text messages to individuals or groups of people with little or no manual intervention. However, marketing automation has become increasingly popular with brands as it allows them to save time by <a href=\"https:\/\/www.openphone.com\/blog\/how-to-schedule-texts\/\">pre-scheduling text messages<\/a> to be sent in the future. Additionally, they are making use of other types of SMS automation (e.g. <a href=\"https:\/\/www.smsapi.com\/blog\/send-sms-with-php-library\/\" rel=\"nofollow\">SMS sender PHP<\/a>) by using time or action-based drip messages that are triggered by specific criteria.<\/p>\n<p>SMS can be a powerful marketing vehicle when used tactically, helping to yield significant financial returns for any type of organization. However, the biggest challenge with <a href=\"https:\/\/www.mailcharts.com\/sms-marketing-examples\">SMS marketing<\/a> is timing and relevancy as both these criteria are dependent on employees having the time and skills to identify the correct audience and message content.<\/p>\n<p style=\"text-align: center;\">Have a look at how SMS automation work:<\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1367 aligncenter\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/download-55-300x220.png\" alt=\"\" width=\"391\" height=\"287\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/download-55-300x220.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/download-55.png 719w\" sizes=\"(max-width: 391px) 100vw, 391px\" \/><\/strong><!--more--><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_69_1 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #fee22e;color:#fee22e\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #fee22e;color:#fee22e\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/#Why_automate_your_SMS\" title=\"Why automate your SMS?\">Why automate your SMS?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/#1-_The_ease_of_bulk_SMS_delivery\" title=\"1- The ease of bulk SMS delivery.\">1- The ease of bulk SMS delivery.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/#2-_Saving_money\" title=\"2- Saving money.\">2- Saving money.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/#3-_Decreased_response_time\" title=\"3- Decreased response time.\">3- Decreased response time.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/#4-_Interactivity_and_higher_loyalty\" title=\"4- Interactivity and higher loyalty.\">4- Interactivity and higher loyalty.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/#5-_Increase_in_company_productivity\" title=\"5- Increase in company productivity.\">5- Increase in company productivity.<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/#How_is_Botsify_SMS_chatbot_feature_benefiting_you\" title=\"How is Botsify SMS chatbot feature benefiting you?\">How is Botsify SMS chatbot feature benefiting you?<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/#Provide_Instant_communication_service\" title=\"Provide Instant communication service.\">Provide Instant communication service.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/#Boost_conversion_rate_with_automated_SMS\" title=\"Boost conversion rate with automated SMS\">Boost conversion rate with automated SMS<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/#Boost_up_your_Conversions_with_multiple_integrations\" title=\"Boost up your Conversions with multiple integrations\">Boost up your Conversions with multiple integrations<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/#How_to_create_SMS_Chatbot\" title=\"How to create SMS Chatbot?\">How to create SMS Chatbot?<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/#Create_simply_a_Twilio_Account\" title=\"Create simply a Twilio Account\">Create simply a Twilio Account<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/#Get_Your_Twilio_Phone_Number\" title=\"Get Your Twilio Phone Number\">Get Your Twilio Phone Number<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/#Connect_Botsify_with_Twilio_Account\" title=\"Connect Botsify with Twilio Account\">Connect Botsify with Twilio Account<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/#Build_a_Chatbot_for_your_Text_Message_Automation_Now\" title=\"Build a Chatbot for your Text Message Automation. Now! ?\">Build a Chatbot for your Text Message Automation. Now! ?<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Why_automate_your_SMS\"><\/span>Why automate your SMS?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<blockquote><p>\u201cAutomated sending of SMS in the company can help us to optimize our resources and, of course, save money.\u201d<\/p><\/blockquote>\n<p>Moreover, if you have a business, you may be thinking of an innovative marketing technique. One of these techniques is to automate communications with customers, and more specifically via SMS.<\/p>\n<p>Automating SMS delivery is essential so you can build customer loyalty, capture, or even retain users quickly, easily, and efficiently.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1368 aligncenter\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/sb_benefits_of_operations_chart-300x272.png\" alt=\"\" width=\"425\" height=\"385\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/sb_benefits_of_operations_chart-300x272.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/sb_benefits_of_operations_chart.png 512w\" sizes=\"(max-width: 425px) 100vw, 425px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.helpsystems.com\/resources\/guides\/automated-operations-5-benefits-your-organization\" rel=\"nofollow\">Source: Helpsystem.com<\/a><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1-_The_ease_of_bulk_SMS_delivery\"><\/span>1- The ease of bulk SMS delivery.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>We know that SMS is the future, especially since you can customize simple messages. Also, you do not need any technical knowledge in programming, not even to be able to <a href=\"https:\/\/messente.com\/products\/bulk-sms\">automate messages<\/a>.<\/p>\n<p>On the other hand, since SMS is easily applicable to your strategy, it will also allow you to easily obtain information from your users and even interact with them.<\/p>\n<p>When users search for products or your services, it is always best to be on the front line. However, acting immediately and sending sms alerts to achieve conversions and sales is possible with mass SMS campaigns from great <a href=\"https:\/\/www.digimiles.in\/best-bulk-sms-service-providers-in-india\/\">SMS providers, <\/a>especially when you can send a <a href=\"https:\/\/textbolt.com\/\" target=\"_blank\" rel=\"noopener\">text message from email<\/a> quickly and efficiently. This is an easy way to know that your new customers will interact with your brand.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1366 aligncenter\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/1-1-300x225.jpg\" alt=\"\" width=\"330\" height=\"248\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/1-1-300x225.jpg 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/1-1.jpg 638w\" sizes=\"(max-width: 330px) 100vw, 330px\" \/><\/p>\n<p style=\"text-align: center;\">Benefits you get with bulk <a href=\"https:\/\/smsmarketingupdates.wordpress.com\/2018\/02\/23\/benefits-of-bulk-sms-service-for-your-business\/\" rel=\"nofollow\">SMS<\/a><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2-_Saving_money\"><\/span>2- Saving money.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Saving time is synonymous with saving costs in resources. Allowing the professionals in the company\u2019s staff to focus on other processes of greater complexity is essential for any company. In addition, this system is one of the most economical in marketing.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3-_Decreased_response_time\"><\/span>3- Decreased response time.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Companies that use powerful multichannel communication with their users are more likely to make their users happy with their service.<\/p>\n<p>It is clear that using automatic SMS can provide the customer with essential information. An example would be a customer who acquires a product and wants to know when it was been sent shipped by mail in real-time, without having to make a phone call.<\/p>\n<p>An automated SMS can give you information on each step in a comfortable way.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1365 aligncenter\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/sprout-index-charts-q2-2016-05-1-747x490-1-300x197.png\" alt=\"\" width=\"498\" height=\"327\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/sprout-index-charts-q2-2016-05-1-747x490-1-300x197.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/sprout-index-charts-q2-2016-05-1-747x490-1.png 747w\" sizes=\"(max-width: 498px) 100vw, 498px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.infobip.com\/blog\/how-to-improve-banking-services-with-chatbots\" rel=\"nofollow\">Source Infobip.com<\/a><\/p>\n<p>As you can see customer demand response within 4 hours so we have to be available all time for them which is close to impossible for humans so for this we can use AI SMS automation to provide timely response to our customers and create a great customer service experience for them.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4-_Interactivity_and_higher_loyalty\"><\/span>4- Interactivity and higher loyalty.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>An SMS can be customized. By sending personalized information you get a customer to feel that your brand is interested in them and that you also give them the value that they deserve as a customer.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5-_Increase_in_company_productivity\"><\/span>5- Increase in company productivity.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Did you know that companies that automate their processes can almost double their chances of obtaining strategic resources? It is clear that certain processes must be simplified so that the company can focus on other more complex tasks.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_is_Botsify_SMS_chatbot_feature_benefiting_you\"><\/span><em>How is Botsify SMS chatbot feature benefiting you?<\/em><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: center;\">So, Botsify is here for you to provide the best text automation service to you and your customers.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1364 aligncenter\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/screely-1595315102749-300x142.png\" alt=\"\" width=\"596\" height=\"282\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/screely-1595315102749-300x142.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/screely-1595315102749-1024x486.png 1024w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/screely-1595315102749-768x365.png 768w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/screely-1595315102749.png 1439w\" sizes=\"(max-width: 596px) 100vw, 596px\" \/><\/p>\n<p style=\"text-align: center;\"><a style=\"text-decoration: none; color: #448af1; font-weight: bold; text-align: center; border-radius: 50px; border: solid 6px #448AF1; padding: 5px;\" href=\"https:\/\/botsify.com\/sms-bot?utm_source=google&amp;utm_medium=blog&amp;utm_campaign=blog&amp;utm_term=tma\">Try SMS Bot<\/a><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Provide_Instant_communication_service\"><\/span>Provide Instant communication service.<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Customers don&#8217;t want or like to wait. Automation allows businesses to provide instant communication to customers, giving them a delivery time, the success of an application, information on a new product or service, and more, all without the customer asking.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Boost_conversion_rate_with_automated_SMS\"><\/span>Boost conversion rate with automated SMS<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>SMS chat Feature helps you to nurture new leads into profitable customers, boost ROI, and reduce staff costs. By this simple feature, it&#8217;s easy for you to Grab new customers by connecting them personally by texting them. That&#8217;s totally a great idea I guess\u2026<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Boost_up_your_Conversions_with_multiple_integrations\"><\/span>Boost up your Conversions with multiple integrations<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>SMS chat Feature can be integrated with Botsify&#8217;s other well-working integration that can help you to nurture new leads into profitable customers, boost ROI, and reduce staff costs. Botsify has much more interesting and converting integration like AI forms, Slack, Shopify, etc can be integrated with SMS features and help you out in boosting your business.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1363 aligncenter\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/download-57-300x222.png\" alt=\"\" width=\"619\" height=\"458\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/download-57-300x222.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/download-57.png 490w\" sizes=\"(max-width: 619px) 100vw, 619px\" \/><\/p>\n<p style=\"text-align: center;\">Integrations provided by Botsify<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_create_SMS_Chatbot\"><\/span>How to create SMS Chatbot?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Creating Chatbot is as easy as ABC. Yes you heard it right you can create an <a href=\"https:\/\/botsify.com\/sms-bot\">SMS chatbot<\/a> in just 3 simple steps :<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-396 aligncenter\" src=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/04\/pasted-image-0-300x229.png\" alt=\"\" width=\"337\" height=\"257\" srcset=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/04\/pasted-image-0-300x229.png 300w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/04\/pasted-image-0-79x60.png 79w, https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/04\/pasted-image-0.png 460w\" sizes=\"(max-width: 337px) 100vw, 337px\" \/><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Create_simply_a_Twilio_Account\"><\/span>Create simply a Twilio Account<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Creating an SMS chatbot is as Easy as ABC. First, you have to create a Twilio account. Make your account according to your ease and head towards the next simple step of Automating your SMS section.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Get_Your_Twilio_Phone_Number\"><\/span>Get Your Twilio Phone Number<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>After you\u2019ve created your Twilio account, you\u2019ll land on the dashboard page, from this page simply we want Account SID, Auth Token and Number to connect to the chatbot.<br \/>\nAlso, Don&#8217;t forget to buy a number of your choice to be used as your number.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Connect_Botsify_with_Twilio_Account\"><\/span>Connect Botsify with Twilio Account<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>At last sign in to your Botsify account Got to publish Bot, Then open Twilio Dashboard and copy the Account SID, Auth Token and Number then paste. Simply here you go, you can easily manage your SMS.<\/p>\n<p style=\"text-align: center;\"><a style=\"text-decoration: none; color: #448af1; font-weight: bold; text-align: center; border-radius: 50px; border: solid 6px #448AF1; padding: 5px;\" href=\"https:\/\/botsify.com\/sms-bot?utm_source=google&amp;utm_medium=blog&amp;utm_campaign=blog&amp;utm_term=tma\">Create your SMS chatbot<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Build_a_Chatbot_for_your_Text_Message_Automation_Now\"><\/span>Build a Chatbot for your Text Message Automation. Now! ?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If you\u2019re ready to boost sales, improve customer service, and bring in more customers to your online business, an SMS chatbot is a perfect tool for you. Sign up for Botsify for free today, or check out our Pro plan for supercharged features and functionalities. There\u2019s no coding or previous experience required to build a bot with Botsify, so you can get started right away!<\/p>\n<p>So what are your thoughts about SMS chatbots?<\/p>\n<p>Let us know in the comment section below\u2026<\/p>\n<p>It\u2019s the perfect time to get started building an SMS chatbot to boost your business.<\/p>\n<p>Book a free demo meeting with us:<\/p>\n<p style=\"text-align: center;\"><a style=\"text-decoration: none; color: #448af1; font-weight: bold; text-align: center; border-radius: 50px; border: solid 6px #448AF1; padding: 5px;\" href=\"https:\/\/botsify.com\/book-demo\">Book a Demo<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Text message automation, simply put, is the automatic sending or triggering of text messages to individuals or groups of people with little or no manual &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/\"> <span class=\"screen-reader-text\">8 reasons to automate message: SMS chatbot feature<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":7,"featured_media":1370,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,10,9,3,7,1],"tags":[81,80,83,84],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>8 common reasons to automate messages: SMS chatbot feature<\/title>\n<meta name=\"description\" content=\"Discover 8 common reasons to automate messages using SMS chatbot features to save time, improve engagement, and boost customer satisfaction\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"8 common reasons to automate messages: SMS chatbot feature\" \/>\n<meta property=\"og:description\" content=\"Discover 8 common reasons to automate messages using SMS chatbot features to save time, improve engagement, and boost customer satisfaction\" \/>\n<meta property=\"og:url\" content=\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/\" \/>\n<meta property=\"og:site_name\" content=\"Botsify\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/botsifyapp\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/aiman.zaidi.9085\" \/>\n<meta property=\"article:published_time\" content=\"2020-07-21T08:29:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-03T11:01:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/SMS-Chatbot..jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Aiman Zaidi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@AimanZa34168546\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Aiman Zaidi\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/\"},\"author\":{\"name\":\"Aiman Zaidi\",\"@id\":\"https:\/\/botsify.com\/blog\/#\/schema\/person\/c27712ac055c2a5d34d4c30a7e60f475\"},\"headline\":\"8 reasons to automate message: SMS chatbot feature\",\"datePublished\":\"2020-07-21T08:29:18+00:00\",\"dateModified\":\"2026-03-03T11:01:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/\"},\"wordCount\":1113,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/botsify.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/botsify.com\/blog\/8-reasons-to-automate-message-sms-chatbot-feature\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/botsify.com\/blog\/wp-content\/uploads\/2020\/07\/SMS-Chatbot..jpg\",\"keywords\":[\"#automation\",\"#sms\",\"#sms chatbot\",\"text message automation\"],\"articleSection\":[\"Chatbot\",\"Conversational AI\",\"Customer Service\",\"Marketing &amp; 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