{"id":132,"date":"2020-02-26T20:29:55","date_gmt":"2020-02-26T20:29:55","guid":{"rendered":"https:\/\/dev.botsify.com\/blog\/?p=132"},"modified":"2024-12-26T15:14:42","modified_gmt":"2024-12-26T15:14:42","slug":"customer-reviews-benefit-your-business","status":"publish","type":"post","link":"https:\/\/botsify.com\/blog\/customer-reviews-benefit-your-business\/","title":{"rendered":"How customer reviews can benefit your business"},"content":{"rendered":"

Did you know?<\/p>\n

Before deciding to visit or shop with a business, 90% of consumers<\/a> read online reviews.<\/p>\n

Similarly, 88% of those consumers<\/a> trust online reviews as much as personal recommendations. That\u2019s pretty big news because 92% of consumers identify recommendations from friends and family as a key influencer in their purchasing decisions.<\/p>\n

Online reviews can make a massive <\/em>impact on how your consumers view and interact with your product\u2014and they trust them almost as much as they trust their own family members.<\/p>\n

That\u2019s huge!<\/p>\n

Focus on making the most of online reviews to regain control over your online reputation and how individuals perceive your product. If you\u2019re not yet completely sold on how valuable addition customer reviews are to your business.<\/p>\n

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